[ome-users] [Newbie] Connecting problem

[» Ruben Alves]

Hi Alexandre, did you see your /etc/hosts file?
In the Troubleshooting page 
(http://trac.openmicroscopy.org.uk/omero/wiki/OmeroTroubleshooting), 
there is a reference of this kind of problem.
For me, I had to change this values in order to put OMERO available for 
all the network.

Cheers

//Ruben


Alexandre Cunha wrote:
> Hello,
>
> I am a newbie to OMERO and having problems to connect to the server over 
> our network. I have installed the OMERO server on a linux box running 
> ubuntu,
>
> # uname -a
> Linux XXX 2.6.22-15-generic #1 SMP Fri Jul 11 18:56:36 UTC 2008 x86_64 
> GNU/Linux
>
> and I was able to access XXX:8080/WebAdmin and perform tasks with no 
> problem either via the server computer itself or using a OS X laptop 
> hooked to a wireless network. The problem I am having is to connect via 
> OMERO.insight. I have done all steps suggested in the Troubleshooting 
> page, including setting TCP window scaling to none,
>
> # cat /proc/sys/net/ipv4/tcp_window_scaling
> 0
>
> but to no avail. I have restarted the server after any modification was 
> made. All the necessary ports seem to be open,
>
> sudo iptables -A INPUT -p tcp --dport 1098 -j ACCEPT
> sudo iptables -A INPUT -p tcp --dport 1099 -j ACCEPT
> sudo iptables -A INPUT -p tcp --dport 4444 -j ACCEPT
> sudo iptables -A INPUT -p tcp --dport 3873 -j ACCEPT
>
> on the server side but when connecting via wireless using OMERO.insigth 
> on the laptop to XXX:8080 with a permitted user and password the thing 
> just hangs almost forever and it doesn't offer any error message, at 
> least I couldn't spot any. I can connect though running insight in the 
> server computer, flawlessly, which apparently says the database and 
> server are doing their job.
>
> What am I missing ? Any suggestion is appreciated since I am running out 
> of options. If necessary I can send log files (?).
>
> Many thanks,
> - Alex.
>
>
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>   


-- 
Ruben Alves
USI @ Instituto de Medicina Molecular
Edifício Egas Moniz 
Av. Prof. Egas Moniz 1649-028 Lisboa Portugal 
tel: 217999411 ext 47026