[ome-users] [Newbie] Connecting problem

Alexandre Cunha cunha at caltech.edu
Thu Sep 25 02:02:24 BST 2008


Hello,

I am a newbie to OMERO and having problems to connect to the server over 
our network. I have installed the OMERO server on a linux box running 
ubuntu,

# uname -a
Linux XXX 2.6.22-15-generic #1 SMP Fri Jul 11 18:56:36 UTC 2008 x86_64 
GNU/Linux

and I was able to access XXX:8080/WebAdmin and perform tasks with no 
problem either via the server computer itself or using a OS X laptop 
hooked to a wireless network. The problem I am having is to connect via 
OMERO.insight. I have done all steps suggested in the Troubleshooting 
page, including setting TCP window scaling to none,

# cat /proc/sys/net/ipv4/tcp_window_scaling
0

but to no avail. I have restarted the server after any modification was 
made. All the necessary ports seem to be open,

sudo iptables -A INPUT -p tcp --dport 1098 -j ACCEPT
sudo iptables -A INPUT -p tcp --dport 1099 -j ACCEPT
sudo iptables -A INPUT -p tcp --dport 4444 -j ACCEPT
sudo iptables -A INPUT -p tcp --dport 3873 -j ACCEPT

on the server side but when connecting via wireless using OMERO.insigth 
on the laptop to XXX:8080 with a permitted user and password the thing 
just hangs almost forever and it doesn't offer any error message, at 
least I couldn't spot any. I can connect though running insight in the 
server computer, flawlessly, which apparently says the database and 
server are doing their job.

What am I missing ? Any suggestion is appreciated since I am running out 
of options. If necessary I can send log files (?).

Many thanks,
- Alex.





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