[ome-users] [Newbie] Connecting problem
Alexandre Cunha
cunha at caltech.edu
Thu Sep 25 02:02:24 BST 2008
Hello,
I am a newbie to OMERO and having problems to connect to the server over
our network. I have installed the OMERO server on a linux box running
ubuntu,
# uname -a
Linux XXX 2.6.22-15-generic #1 SMP Fri Jul 11 18:56:36 UTC 2008 x86_64
GNU/Linux
and I was able to access XXX:8080/WebAdmin and perform tasks with no
problem either via the server computer itself or using a OS X laptop
hooked to a wireless network. The problem I am having is to connect via
OMERO.insight. I have done all steps suggested in the Troubleshooting
page, including setting TCP window scaling to none,
# cat /proc/sys/net/ipv4/tcp_window_scaling
0
but to no avail. I have restarted the server after any modification was
made. All the necessary ports seem to be open,
sudo iptables -A INPUT -p tcp --dport 1098 -j ACCEPT
sudo iptables -A INPUT -p tcp --dport 1099 -j ACCEPT
sudo iptables -A INPUT -p tcp --dport 4444 -j ACCEPT
sudo iptables -A INPUT -p tcp --dport 3873 -j ACCEPT
on the server side but when connecting via wireless using OMERO.insigth
on the laptop to XXX:8080 with a permitted user and password the thing
just hangs almost forever and it doesn't offer any error message, at
least I couldn't spot any. I can connect though running insight in the
server computer, flawlessly, which apparently says the database and
server are doing their job.
What am I missing ? Any suggestion is appreciated since I am running out
of options. If necessary I can send log files (?).
Many thanks,
- Alex.
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