[ome-users] [Newbie] Connecting problem

[Alexandre Cunha]

Hi Ruben,

Thanks for the link. Actually, I had checked and included the missing

	192.168.0.100   omero-test.openmicroscopy.org.uk omero-test

in my /etc/hosts file but that didn't help. I believe I have followed 
and done all the steps shown on the installation page but I still can't 
connect using insight. Maybe I need to consult with our network expert, 
but I would like to check first if any user had a similar problem and 
solved by editing some OMERO configuration file and such.

Thanks for the tip.
- Alex.


» Ruben Alves wrote:
> Hi Alexandre, did you see your /etc/hosts file?
> In the Troubleshooting page 
> (http://trac.openmicroscopy.org.uk/omero/wiki/OmeroTroubleshooting), 
> there is a reference of this kind of problem.
> For me, I had to change this values in order to put OMERO available for 
> all the network.
> 
> Cheers
> 
> //Ruben
> 
> 
> Alexandre Cunha wrote:
>> Hello,
>>
>> I am a newbie to OMERO and having problems to connect to the server 
>> over our network. I have installed the OMERO server on a linux box 
>> running ubuntu,
>>
>> # uname -a
>> Linux XXX 2.6.22-15-generic #1 SMP Fri Jul 11 18:56:36 UTC 2008 x86_64 
>> GNU/Linux
>>
>> and I was able to access XXX:8080/WebAdmin and perform tasks with no 
>> problem either via the server computer itself or using a OS X laptop 
>> hooked to a wireless network. The problem I am having is to connect 
>> via OMERO.insight. I have done all steps suggested in the 
>> Troubleshooting page, including setting TCP window scaling to none,
>>
>> # cat /proc/sys/net/ipv4/tcp_window_scaling
>> 0
>>
>> but to no avail. I have restarted the server after any modification 
>> was made. All the necessary ports seem to be open,
>>
>> sudo iptables -A INPUT -p tcp --dport 1098 -j ACCEPT
>> sudo iptables -A INPUT -p tcp --dport 1099 -j ACCEPT
>> sudo iptables -A INPUT -p tcp --dport 4444 -j ACCEPT
>> sudo iptables -A INPUT -p tcp --dport 3873 -j ACCEPT
>>
>> on the server side but when connecting via wireless using 
>> OMERO.insigth on the laptop to XXX:8080 with a permitted user and 
>> password the thing just hangs almost forever and it doesn't offer any 
>> error message, at least I couldn't spot any. I can connect though 
>> running insight in the server computer, flawlessly, which apparently 
>> says the database and server are doing their job.
>>
>> What am I missing ? Any suggestion is appreciated since I am running 
>> out of options. If necessary I can send log files (?).
>>
>> Many thanks,
>> - Alex.
>>
>>
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> 
>