[ome-users] OMERO.figure behaviour on different machines

[Kai Schleicher]

Hi Will,

please find my answers in-line:

>  You could try to Right-click > Inspect Element in each browser on the 
> exact spot where you’re clicking
> on the drop-down menu, particularly in the case where the click is 
> having no effect.
as far as I can tell the same DOM (?) element is selected in both cases 
(see attached screenshot from the problematic machine)

> Also, is there any difference in touch-screen functionality between 
> those 2 machines?
no, both machines don't support touch-screen.

> Is it the "Add Labels” form that is being unresponsive?
> Or is it the editing of individual labels under “Edit Labels” that’s 
> not working (or both)?
both

Thanks for your help and cheers,
Kai


On 12/05/2017 02:35 PM, William Moore (Staff) wrote:
> Hi Kai,
>
>  You could try to Right-click > Inspect Element in each browser on the 
> exact spot where you’re clicking
> on the drop-down menu, particularly in the case where the click is 
> having no effect.
>
> Try to see if there’s a different DOM element under the mouse pointer 
> at that time.
> Also, is there any difference in touch-screen functionality between 
> those 2 machines?
>
> Is it the "Add Labels” form that is being unresponsive?
> Or is it the editing of individual labels under “Edit Labels” that’s 
> not working (or both)?
>
>  Cheers,
>
>   Will.
>
>
>> On 5 Dec 2017, at 13:28, Kai Schleicher <kai.schleicher at unibas.ch 
>> <mailto:kai.schleicher at unibas.ch>> wrote:
>>
>> HI Will,
>>
>> thanks for the superfast reply!
>>
>> I did what you suggested, but unfortunately the output in the console 
>> is exactly the same between the two machines, i.e. holds no clues.
>>
>> It simply gives a warning saying "Empty string passed to 
>> getElementById()." in both cases, but no errors.
>>
>> Is there another place where I can look for differences?
>>
>> Thanks and cheers,
>> Kai
>>
>>
>> On 12/05/2017 02:00 PM, William Moore (Staff) wrote:
>>> Hi Kai,
>>>
>>>  I can’t think what the issue is so far.
>>>
>>> Can you open the dev-tools on Firefox? Easiest is to right-click 
>>> anywhere on the page and choose “Inspect Element”.
>>> Then choose the Console tab in the dev-tools and see if you see any 
>>> errors etc when you reproduce the bug.
>>>
>>> Hopefully that might give some clues.
>>> I’ll see if I can think of any better ideas what might be the problem…
>>>
>>>  Cheers,
>>>
>>>   Will.
>>>
>>>
>>>
>>>> On 5 Dec 2017, at 12:42, Kai Schleicher <kai.schleicher at unibas.ch 
>>>> <mailto:kai.schleicher at unibas.ch>> wrote:
>>>>
>>>> Dear OME team,
>>>>
>>>> I am experiencing an odd issue with OMERO.figure and am struggling 
>>>> to troubleshoot it properly, please see quote message below.
>>>>
>>>>
>>>>> The Problem is that selections from the dropdown-menus in 
>>>>> OMERO.figure are not accepted.
>>>>> For example, we can add a label, but we can't change the size, 
>>>>> position or colour from the default. The same thing applies to 
>>>>> ROIs: they can be added, but not edited. All buttons exist in the 
>>>>> drop down menu and can be selected, but they are not set/accepted.
>>>>
>>>> Now whats peculiar about this:
>>>>
>>>> I have two computers, both managed Win7 64bit machines part of the 
>>>> same active directory, both using the same version of Firefox 
>>>> portable (57.1).
>>>> On one machine I experience the above issue, but *not* on the other.
>>>>
>>>> I am currently at a loss as to how I could debug this issue further.
>>>> If you have an idea and could you point me in the right direction 
>>>> to look it be very happy :)
>>>>
>>>> As always, thanks for your help and cheers,
>>>> Kai
>>>>
>>>> -- 
>>>> >>Please note my NEW PHONE NUMBERS: +41 61 207 57 31 (direct) +41 61 207 22 50 (central)<<
>>>> Kai Schleicher, PhD | Research Associate in Advanced Light Microscopy | Biozentrum, University of Basel | Klingelbergstrasse 50/70 | CH-4056 Basel |
>>>> Phone: +41 61 207 57 31 (direct) +41 61 207 22 50 (central) |kai.schleicher at unibas.ch  |www.biozentrum.unibas.ch  |www.microscopynetwork.unibas.ch
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>>>
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>>>
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>
>
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