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<p>Hi Will,</p>
<p>please find my answers in-line:<br>
</p>
<p>
<blockquote type="cite">
<div class=""> You could try to Right-click > Inspect Element
in each browser on the exact spot where you’re clicking</div>
<div class="">on the drop-down menu, particularly in the case
where the click is having no effect.</div>
</blockquote>
as far as I can tell the same DOM (?) element is selected in both
cases (see attached screenshot from the problematic machine)</p>
<blockquote type="cite">Also, is there any difference in
touch-screen functionality between those 2 machines?</blockquote>
no, both machines don't support touch-screen.<br>
<br>
<blockquote type="cite">
<div class="">Is it the "Add Labels” form that is being
unresponsive?</div>
<div class="">Or is it the editing of individual labels under
“Edit Labels” that’s not working (or both)?</div>
</blockquote>
both<br>
<br>
Thanks for your help and cheers,<br>
Kai<br>
<br>
<br>
<div class="moz-cite-prefix">On 12/05/2017 02:35 PM, William Moore
(Staff) wrote:<br>
</div>
<blockquote type="cite"
cite="mid:DECEB7AB-20A7-4F5E-822A-BCA5F200774C@dundee.ac.uk">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
Hi Kai,
<div class=""><br class="">
</div>
<div class=""> You could try to Right-click > Inspect Element
in each browser on the exact spot where you’re clicking</div>
<div class="">on the drop-down menu, particularly in the case
where the click is having no effect.</div>
<div class=""><br class="">
</div>
<div class="">Try to see if there’s a different DOM element under
the mouse pointer at that time.</div>
<div class="">Also, is there any difference in touch-screen
functionality between those 2 machines?</div>
<div class=""><br class="">
</div>
<div class="">Is it the "Add Labels” form that is being
unresponsive?</div>
<div class="">Or is it the editing of individual labels under
“Edit Labels” that’s not working (or both)?</div>
<div class=""><br class="">
</div>
<div class=""> Cheers,</div>
<div class=""><br class="">
</div>
<div class=""> Will.</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
<div>
<blockquote type="cite" class="">
<div class="">On 5 Dec 2017, at 13:28, Kai Schleicher <<a
href="mailto:kai.schleicher@unibas.ch" class=""
moz-do-not-send="true">kai.schleicher@unibas.ch</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div text="#000000" bgcolor="#FFFFFF" class="">
<p class="">HI Will,</p>
<p class="">thanks for the superfast reply!</p>
<p class="">I did what you suggested, but unfortunately
the output in the console is exactly the same between
the two machines, i.e. holds no clues.</p>
<p class="">It simply gives a warning saying "Empty
string passed to getElementById()." in both cases, but
no errors.<br class="">
</p>
<p class="">Is there another place where I can look for
differences?</p>
<p class="">Thanks and cheers,<br class="">
Kai<br class="">
</p>
<br class="">
<div class="moz-cite-prefix">On 12/05/2017 02:00 PM,
William Moore (Staff) wrote:<br class="">
</div>
<blockquote type="cite"
cite="mid:4C1C0AEA-B03F-46C6-955C-F526EEAE82F8@dundee.ac.uk"
class="">
Hi Kai,
<div class=""><br class="">
</div>
<div class=""> I can’t think what the issue is so far.</div>
<div class=""><br class="">
</div>
<div class="">Can you open the dev-tools on Firefox?
Easiest is to right-click anywhere on the page and
choose “Inspect Element”.</div>
<div class="">Then choose the Console tab in the
dev-tools and see if you see any errors etc when you
reproduce the bug.</div>
<div class=""><br class="">
</div>
<div class="">Hopefully that might give some clues.</div>
<div class="">I’ll see if I can think of any better
ideas what might be the problem…</div>
<div class=""><br class="">
</div>
<div class=""> Cheers,</div>
<div class=""><br class="">
</div>
<div class=""> Will.</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
</div>
<div class=""><br class="">
<div class="">
<blockquote type="cite" class="">
<div class="">On 5 Dec 2017, at 12:42, Kai
Schleicher <<a
href="mailto:kai.schleicher@unibas.ch"
class="" moz-do-not-send="true">kai.schleicher@unibas.ch</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div text="#000000" bgcolor="#FFFFFF" class="">
<p class="">Dear OME team,</p>
<p class="">I am experiencing an odd issue
with OMERO.figure and am struggling to
troubleshoot it properly, please see quote
message below.</p>
<div class=""><br
class="webkit-block-placeholder">
</div>
<blockquote type="cite" class="">The Problem
is that selections from the dropdown-menus
in OMERO.figure are not accepted.<br
class="">
For example, we can add a label, but we
can't change the size, position or colour
from the default. The same thing applies
to ROIs: they can be added, but not
edited. All buttons exist in the drop down
menu and can be selected, but they are not
set/accepted.</blockquote>
<div class=""><br
class="webkit-block-placeholder">
</div>
<p class="">Now whats peculiar about this:</p>
<p class="">I have two computers, both
managed Win7 64bit machines part of the
same active directory, both using the same
version of Firefox portable (57.1).<br
class="">
On one machine I experience the above
issue, but <b class="">not</b> on the
other.<br class="">
</p>
<p class="">I am currently at a loss as to
how I could debug this issue further. <br
class="">
If you have an idea and could you point me
in the right direction to look it be very
happy :)<br class="">
</p>
<p class="">As always, thanks for your help
and cheers,<br class="">
Kai</p>
<pre class="moz-signature" cols="72">--
>>Please note my NEW PHONE NUMBERS: +41 61 207 57 31 (direct) +41 61 207 22 50 (central)<<
Kai Schleicher, PhD | Research Associate in Advanced Light Microscopy | Biozentrum, University of Basel | Klingelbergstrasse 50/70 | CH-4056 Basel |
Phone: +41 61 207 57 31 (direct) +41 61 207 22 50 (central) | <a class="moz-txt-link-abbreviated" href="mailto:kai.schleicher@unibas.ch" moz-do-not-send="true">kai.schleicher@unibas.ch</a> | <a class="moz-txt-link-abbreviated" href="http://www.biozentrum.unibas.ch/" moz-do-not-send="true">www.biozentrum.unibas.ch</a> | <a class="moz-txt-link-abbreviated" href="http://www.microscopynetwork.unibas.ch/" moz-do-not-send="true">www.microscopynetwork.unibas.ch</a></pre>
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