[ome-users] OMERO.figure behaviour on different machines

[William Moore (Staff)]

Hi Kai,

 You could try to Right-click > Inspect Element in each browser on the exact spot where you’re clicking
on the drop-down menu, particularly in the case where the click is having no effect.

Try to see if there’s a different DOM element under the mouse pointer at that time.
Also, is there any difference in touch-screen functionality between those 2 machines?

Is it the "Add Labels” form that is being unresponsive?
Or is it the editing of individual labels under “Edit Labels” that’s not working (or both)?

 Cheers,

  Will.


On 5 Dec 2017, at 13:28, Kai Schleicher <kai.schleicher at unibas.ch<mailto:kai.schleicher at unibas.ch>> wrote:


HI Will,

thanks for the superfast reply!

I did what you suggested, but unfortunately the output in the console is exactly the same between the two machines, i.e. holds no clues.

It simply gives a warning saying "Empty string passed to getElementById()." in both cases, but no errors.

Is there another place where I can look for differences?

Thanks and cheers,
Kai

On 12/05/2017 02:00 PM, William Moore (Staff) wrote:
Hi Kai,

 I can’t think what the issue is so far.

Can you open the dev-tools on Firefox? Easiest is to right-click anywhere on the page and choose “Inspect Element”.
Then choose the Console tab in the dev-tools and see if you see any errors etc when you reproduce the bug.

Hopefully that might give some clues.
I’ll see if I can think of any better ideas what might be the problem…

 Cheers,

  Will.



On 5 Dec 2017, at 12:42, Kai Schleicher <kai.schleicher at unibas.ch<mailto:kai.schleicher at unibas.ch>> wrote:


Dear OME team,

I am experiencing an odd issue with OMERO.figure and am struggling to troubleshoot it properly, please see quote message below.

The Problem is that selections from the dropdown-menus in OMERO.figure are not accepted.
For example, we can add a label, but we can't change the size, position or colour from the default. The same thing applies to ROIs: they can be added, but not edited. All buttons exist in the drop down menu and can be selected, but they are not set/accepted.


Now whats peculiar about this:

I have two computers, both managed Win7 64bit machines part of the same active directory, both using the same version of Firefox portable (57.1).
On one machine I experience the above issue, but not on the other.

I am currently at a loss as to how I could debug this issue further.
If you have an idea and could you point me in the right direction to look it be very happy :)

As always, thanks for your help and cheers,
Kai

--
>>Please note my NEW PHONE NUMBERS: +41 61 207 57 31 (direct) +41 61 207 22 50 (central)<<
Kai Schleicher, PhD | Research Associate in Advanced Light Microscopy | Biozentrum, University of Basel | Klingelbergstrasse 50/70 | CH-4056 Basel |
Phone: +41 61 207 57 31 (direct) +41 61 207 22 50 (central) | kai.schleicher at unibas.ch<mailto:kai.schleicher at unibas.ch> | www.biozentrum.unibas.ch<http://www.biozentrum.unibas.ch/> | www.microscopynetwork.unibas.ch<http://www.microscopynetwork.unibas.ch/>

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