[ome-users] OMERO Client crashes when lauching ROI tool

Dominik Lindner (Staff) d.lindner at dundee.ac.uk
Mon Aug 22 09:52:56 BST 2016

Hi Paul,

could you send insight's log file? You can find it by clicking on the "Show log file" item in the Help menu.
Also it would be great to have an example file, which triggers the error. It seems to be related to the type of image you're using.
Would it be possible to upload one?

You can upload the files here:

Kind Regards,

On 19 Aug 2016, at 14:28, Paul Kibet Korir <pkorir at ebi.ac.uk<mailto:pkorir at ebi.ac.uk>> wrote:

Hi Listers,

I've had this problem for a while. I'm using OMERO 5.2.5 server and client. Whenever I launch the ROI tool the client always crashes. I suspect it has something to do with loading images in the background because with the 5.2.0 client I could prevent crashes by sliding through the image stack before clicking the ROI tool icon.

I'm available to provide whatever logs can help diagnose the problem.

With kind regards,

Dr. Paul K Korir, PhD
Scientific Programmer
Main Building, A2-35,
WTGC, Hinxton, Cambridge CB10 1SD
P: +44 1223 49 44 22
F: +44 1223 49 44 68
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