[ome-users] Error 500

[Thomas Pengo]

Thanks Simon and Kenny!

Kenny, indeed I seem to have missed that step in the configuration and it
was set at 20! Changed to 0, restarted both the IIS and the OMERO service
and no 500 error!

Thanks a lot!!
Thomas



On Mon, Aug 3, 2015 at 12:43 PM, Kenneth Gillen (Staff) <
k.h.gillen at dundee.ac.uk> wrote:

> Hi Thomas,
>
> It’s the IIS worker process idle time-out. It can be worked around by
> disabling the time-out in the Application Pool settings.
>
> See
> https://www.openmicroscopy.org/site/support/omero5.1/sysadmins/windows/install-web.html,
> and search for "*Idle Time-out"*
>
> All the best,
>
> Kenny
>
> --
>
> Kenneth Gillen
> OME System Administrator
>
> Wellcome Trust Centre for Gene Regulation & Expression
> College of Life Sciences
> CTIR 2
> University of Dundee
> Dow Street
> Dundee  DD1 5EH
> United Kingdom
>
> Tel: +44 (0) 1382 388797
> Skype: kennethgillen
>
> http://www.twitter.com/openmicroscopy
>
> From: ome-users <ome-users-bounces at lists.openmicroscopy.org.uk> on behalf
> of Simon Li <spli at dundee.ac.uk>
> Reply-To: OME User Support List <ome-users at lists.openmicroscopy.org.uk>
> Date: Monday, 3 August 2015 18:36
> To: OME User Support List <ome-users at lists.openmicroscopy.org.uk>
> Subject: Re: [ome-users] Error 500
>
> Hi Thomas
>
> We're aware of this problem with IIS on Windows, but unfortunately we
> don't have a solution. If you or anyone else on the list knows how to fix
> this we'd be very grateful if you could let us know, and we'll add it to
> our docs!
>
> Thanks
>
> Simon
>
>
> On 3 August 2015 at 18:25, Thomas Pengo <tpengo at umn.edu> wrote:
>
>> Hi,
>>
>> I have a working installation of OMERO 5.1.0 on a (virtual) server,
>> Windows Server 2012 (NT 6.2).
>>
>> All works well, except that I get an "Internal Server Error" 500 when I
>> try to log on to the webclient in OMERO. Misteriously, it disappears if I
>> refresh the page.. Then reappears after some time the server has not been
>> used.
>>
>> The Blitz log looks ok but the event viewer shows an ISAPI Filter of
>> Extension error:
>>
>> "Failed to import callback module 'omero_web_iis'
>> Access is denied."
>>
>> Any ideas?
>>
>> Thanks
>> Thomas
>>
>>
>> The University of Dundee is a registered Scottish Charity, No: SC015096
>>
>> _______________________________________________
>> ome-users mailing list
>> ome-users at lists.openmicroscopy.org.uk
>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>
>>
>
> The University of Dundee is a registered Scottish Charity, No: SC015096
>
> The University of Dundee is a registered Scottish Charity, No: SC015096
>
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>
>
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