[ome-users] Upgrade problem

[Simon Li]

It sounds like IIS is confused by your Python installation, from what I can tell IIS completely ignores any environment variables and obtains the Python location from somewhere in the Windows registry. All I can suggest is to try various combinations of uninstalling/reinstalling Python and isapi_wsgi (including manually deleting any files if necessary).

Simon

On 18/09/2014 13:13, "Anatole Chessel" <anatole.chessel at gurdon.cam.ac.uk<mailto:anatole.chessel at gurdon.cam.ac.uk>> wrote:


That gave the same error 'Failed to import...'. Weirdly, if I put the 32bit to false, it gives a different error, the one you would expect from a 632/64bit mismatch, so it does seem to see the file...

A.


On 18/09/2014 12:19, Simon Li wrote:
Hi Anatole

I'm testing IIS at the moment (it seems to be particularly sensitive to the Python setup). I'll let you know.

In the meantime can you check if isapi_wsgi is working irrespective of OMERO? Follow the instructions at the bottom of https://code.google.com/p/isapi-wsgi/wiki/InstallationInstructions#Testing

Simon


On 18/09/2014 12:05, "Anatole Chessel" <anatole.chessel at gurdon.cam.ac.uk<mailto:anatole.chessel at gurdon.cam.ac.uk>> wrote:


That did work, omero seem to start normally! Simon, I owe you a beer.

OMERO.web is still broken however, in the same way as with ice3.5/python2.7 64bits (see the forum thread linked below), ie, with an error logged by 'ISAPI Filter or Extention' saying 'Failed to import callback module 'omero_web_iis' The system cannot find the file specified.'. However that is most likely a completely separate error, due to my iis being strangely configured...

Thanks
A.


On 18/09/2014 11:01, Simon Li wrote:
Can you try deleting the OMERO.server-5.0.4-ice34-b43\var directory and seeing if OMERO starts up?

Simon

On 18/09/2014 10:55, "Anatole Chessel" <anatole.chessel at gurdon.cam.ac.uk<mailto:anatole.chessel at gurdon.cam.ac.uk>> wrote:


Actually, I just realised that a bunch of errors/informations are logged in the windows event viewer, which may help diagnose things:
4 information events, from OMERO.master:
-'Berkeley DB: DbEnv "Registry": Unacceptable log file C:\Users\omero\Desktop\OMERO.server-5.0.4-ice34-b43\var\registry\log.0000000001: unsupported log version 19'
-'Berkeley DB: DbEnv "Registry": Invalid log file: log.0000000001: Invalid argument'
-'Berkeley DB: DbEnv "Registry": PANIC: Invalid argument'
-'Berkeley DB: DbEnv "Registry": process-private: unable to find environment'

2 errors events, the first from OMERO.master, the second from Service Control Manager:
-'exception occurred while initializing a communicator:
SharedDbEnv.cpp:619: Freeze::DatabaseException:
DbEnv::open: DB_RUNRECOVERY: Fatal error, run database recovery'
-'The OMERO.master service terminated with service-specific error Incorrect function..'

Hope that helps,
A.

On 17/09/2014 13:57, Anatole Chessel wrote:
Hi all,

I seem to be having the exact same problem. I am trying to upgrade from 4.4 to 5.0.4 on a windows server 2008R2; after trying without success the OME compiled ice3.5/python2.7 64bit (full thread: http://www.openmicroscopy.org/community/viewtopic.php?f=5&t=7629&start=10 in short omero eventually worked but omero.web did not), I tried ice3.4/python2.6 32bits with the same issues as Jason: 'Failed to startup some components after 300 seconds' and no logs, and launching manually gives a logfile with the same error he just reported...

Many thanks,
A.


On 17/09/2014 13:36, Kotecki, Jason wrote:

Josh, attached is the task list. Also, I ran the command for blitz manually and that actually created a log file.

Thanks,
Jason



(...)


--
Anatole Chessel, PhD
Research associate
University of Cambridge
Tennis Court Road, Cambridge CB2 1PD
tel: +44 (0)1223 334065

The University of Dundee is a registered Scottish Charity, No: SC015096


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--
Anatole Chessel, PhD
Research associate
University of Cambridge
Tennis Court Road, Cambridge CB2 1PD
tel: +44 (0)1223 334065

The University of Dundee is a registered Scottish Charity, No: SC015096
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