[ome-users] OMERO 4.2 release and python version

[Aleksandra Tarkowska]

Hi Bernie

The error you are having:
'Error: Client version does not match server, please contact  
administrator.'
is a kindly bogus. The error can occur also for the wrong credentials.
Please check your root/user password you are trying to log in.

The best if you could please check what OMEROweb.log says
Could you please send me to private the message/error from the log?

Thanks
Ola


On 18 Aug 2010, at 17:06, Bernie Broughton wrote:

> Ola,
>
> --On 18 August 2010 08:24 +0100 Aleksandra Tarkowska <aleksandrat at lifesci.dundee.ac.uk 
> > wrote:
>
>> Definitely there is no problem with Python version, 2.4 is fine.
>
> Good to know.
>
>> Could you please confirm with me the upgrade steps:
>>
>> - custom_settings.py under the omero_dist/lib/python/omeroweb/  
>> should  be
>> removed.
>> - new custom_settings.py should be generated by the bin/omero web
>> settings and should save file to: omero_dist/var/lib
>> - permissions on var/lib increased, apache_user must read from there.
>> - webdb should be removed - sqlite database is no longer needed.
>> - new library'/home/omero/omero_dist/var/lib' should be added to the
>> PYTHONPATh in httpd.conf
>> <Location "/">
>>     SetHandler python-program
>>     PythonHandler django.core.handlers.modpython
>>     SetEnv DJANGO_SETTINGS_MODULE omeroweb.settings
>>     PythonDebug On
>>     PythonPath "['/home/omero/omero_dist/lib/python', '/home/omero/
>> omero_dist/var/lib', '/home/omero/omero_dist/lib/python/omeroweb'] +
>> sys.path"
>>
>> </Location>
>> - apache restart!
>
> '/home/omero/omero_dist/var/lib' was missing, and it's clearly there  
> on both the installation and upgrade pages. Sorry.
>
> I still had to correct ownership for /var/tmp/django_cache (apache)  
> but once done it works.
>
> Strangely, erroneous logins give this msg:
>
> Error: Client version does not match server, please contact  
> administrator.
>
> which baffled me at first. Apologies if this has already been  
> pointed out.
>
> Thanks for your help,
>
> Bernie Broughton
> IT Manager
> Genome Damage and Stability Centre
> University of Sussex
> http://www.sussex.ac.uk/USIS/phone/details.php?id=19643