[ome-devel] webemdb timeout

[Aleksandra Tarkowska]

Hi Ingvar

Could you please send us log files from omero/dist/var/log,
as well as your omero apache config file and output of bin/omero config get.

Could you please make sure you have web debugging on via:

bin/omero config get
and check if  omero.web.debug is True

if not please set by:
bin/omero config set omero.web.debug True

Thanks

Kind regards
Aleksandra

Aleksandra Tarkowska, M.Sc, Engg.
Software Engineer
Open Microscopy Environment
http://www.openmicroscopy.org


On 24 Apr 2012, at 16:21, Ingvar Lagerstedt wrote:

Hello,

I am trying to use the webemdb interface with Apache on an RHEL6WS box.  I
can access the pages fine as long as there is a valid session, but as soon
as the session ends I get an AttributeError.  If I at that point connect
to the WebClient, I can then access webemdb for another 10 min.
I do not see this behaviour when using the development server on a Mac, so
suspect that this is down to either some security feature of RHEL6WS or
Apache, or just some Apache settings that I am unfamiliar with.  Any
suggestions appreciated.

The error message is attached, and the output from
bin/omero admin diagnostics
is given below


================================================================================
OMERO Diagnostics OMERO4.3.3
================================================================================

WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please upgrade to
Beta-4.3.4 See http://trac.openmicroscopy.org.uk/omero for the latest
version

Commands:   java -version                  1.6.0     (/usr/bin/java)
Commands:   python -V                      2.6.6     (/usr/bin/python)
Commands:   icegridnode --version          3.4.2     (/usr/bin/icegridnode)
Commands:   icegridadmin --version         3.4.2     (/usr/bin/icegridadmin)
Commands:   psql --version                 8.4.9     (/usr/bin/psql)

Server:     icegridnode                    running
Server:     Blitz-0                        active (pid = 3200, enabled)
Server:     DropBox                        active (pid = 3218, enabled)
Server:     FileServer                     active (pid = 3244, enabled)
Server:     Indexer-0                      active (pid = 3220, enabled)
Server:     MonitorServer                  active (pid = 3243, enabled)
Server:     OMERO.Glacier2                 active (pid = 3222, enabled)
Server:     OMERO.IceStorm                 active (pid = 3245, enabled)
Server:     PixelData-0                    active (pid = 3246, enabled)
Server:     Processor-0                    active (pid = 3251, enabled)
Server:     Tables-0                       inactive (disabled)
Server:     TestDropBox                    inactive (enabled)

Log dir:    /var/www/html/omero/dist/var/log exists

Log files:  Blitz-0.log                    139.0 MB      errors=8
warnings=77
Log files:  DropBox.log                    22.0 KB       errors=2
warnings=8
Log files:  FileServer.log                 2.0 KB
Log files:  Indexer-0.log                  218.0 KB      errors=16
warnings=20
Log files:  MonitorServer.log              11.0 KB
Log files:  OMEROweb.log                   3.0 MB        errors=39
warnings=59
Log files:  OMEROweb_request.log           1.0 KB        errors=0
warnings=13
Log files:  PixelData-0.log                133.0 KB      errors=18
warnings=30
Log files:  Processor-0.log                30.0 KB       errors=5
warnings=16
Log files:  Tables-0.log                   n/a
Log files:  TestDropBox.log                n/a
Log files:  master.err                     7.0 KB
Log files:  master.out                     0.0 KB
Log files:  Total size                     143.05 MB

Parsing Blitz-0.log:[line:410] => Server restarted <=
Parsing Blitz-0.log:[line:623855] => Server restarted <=
Parsing Blitz-0.log:[line:872912] Your postgres hostname and/or port is
invalid
Parsing Blitz-0.log:[line:873012] => Server restarted <=
Parsing Blitz-0.log:[line:873506] => Server restarted <=

Environment:OMERO_HOME=/var/www/html/omero/dist
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:PATH=/usr/lib64/qt-3.3/bin:/usr/local/bin:/usr/bin:/bin:/usr/local/sbin:/usr/sbin:/sbin:/home/ingvar/bin
Environment:ICE_HOME=/usr
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)

OMERO data dir: '/var/OMERO' Exists? True Is writable? True
OMERO.web status... [RUNNING] (PID 3474)

The postgres error in Blitz-log happened when I got a new IP-address, and
should not be relevant here.  The problem describe was seen both before
and after that event.


Let me know if there are any further details that may be useful.
/Ingvar

---
Ingvar Lagerstedt, PDBe - EMBL/EBI, A2-24
Hinxton, Cambridge CB10 1SD, UK
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