[ome-users] 4.1.0 - Unable to logon

Paulo Almeida palmeida at igc.gulbenkian.pt
Tue Oct 27 12:34:38 GMT 2009


Hi,

It also says psql not found. Could that mean Postgres is not running, or is 
that a Windows quirk?

- Paulo

On Tuesday 27 October 2009 12:15:57 josh.moore at gmx.de wrote:
> Stuart,
>
> my apologies, but there's a bug* in the diagnostics tool. It expects
> you to be in the top-level directory (C:\omero_dist) and not in
> bin. Then it would print out the log files with the numbers of errors
> and warnings.
>
> However, just from this part there's something obviously going
> wrong. The Blitz server (Blitz-0) failed to start, meaning that you
> definitely won't be able to login.
>
> Could you send me that file offlist and we'll take a look?
>
> Thanks,
> ~Josh.
>
>
> * Added as http://trac.openmicroscopy.org.uk/omero/ticket/1603
>
> Smith, Stuart C writes:
>  > Hi Josh, find below the output...
>  >
>  > ========================================================================
>  >======== OMERO Diagnostics Beta-4.1.0-r5585-b12
>  > ========================================================================
>  >======== Commands:   java -version                  1.6.0     (C:\Program
>  > Files\Java\j2re1.4.2_01\bin\java.EXE -- 3 others) Commands:   python -V 
>  >                     2.5       (C:\Python25\python.EXE) Commands:  
>  > icegridnode --version          3.3      
>  > (C:\Ice-3.3.1\bin\icegridnode.EXE) Commands:   icegridadmin --version   
>  >      3.3       (C:\Ice-3.3.1\bin\icegridadmin.EXE) Commands:   psql
>  > --version                 not found
>  > Server:     icegridnode                    running
>  > Server:     Blitz-0                        inactive (disabled)
>  > Server:     DropBox                        inactive (disabled)
>  > Server:     FSServer                       active (pid = 4456, enabled)
>  > Server:     Indexer-0                      inactive (disabled)
>  > Server:     OMERO.Glacier2                 active (pid = 3576, enabled)
>  > Server:     OMERO.IceStorm                 active (pid = 3680, enabled)
>  > Server:     Processor-0                    activating (enabled)
>  > Server:     Tables-0                       inactive (disabled)
>  > Server:     TestDropBox                    inactive (enabled)
>  > Server:     Web                            inactive (enabled)
>  > Log dir:    C:\omero_dist\bin\var\log      n/a
>  >
>  > ________________________________
>  >
>  > From: josh.moore at gmx.de [mailto:josh.moore at gmx.de]
>  > Sent: Tue 27/10/2009 09:59
>  > To: Smith, Stuart C
>  > Cc: ome-users at lists.openmicroscopy.org.uk
>  > Subject: [ome-users] 4.1.0 - Unable to logon
>  >
>  >
>  >
>  >
>  > Stuart,
>  >
>  > on the server machine, can you run:
>  >
>  >   bin\omero admin diagnostics
>  >
>  > and possibly send us any of the log files which contain
>  > errors. There's an example of the output at the bottom of the
>  > install page:
>  >
>  >  
>  > https://www.openmicroscopy.org/site/support/omero4/server/install-window
>  >s
>  >
>  > Best wishes,
>  > ~Josh
>  >
>  > Smith, Stuart C writes:
>  >  > Morning, I have just installed OME 4.1.0 on a WinXP platform,
>  >  > but cannot login to the OME Client.  I am using the
>  >  > Username/Password: omero, but get the error mesaage "failed to
>  >  > log onto OMERO. Please check your name and/or password or try
>  >  > again later".  Any idea's?
>  >  >
>  >  > Previously I was able to login to an earlier version before I wiped
>  >  > the PC and installed 4.1
>  >  >
>  >  > Stuart
>
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