[ome-users] 4.1.0 - Unable to logon

[josh.moore at gmx.de]

Paulo Almeida writes:
 > It also says psql not found. Could that mean Postgres is not running, or is 
 > that a Windows quirk?

It's a Windows quirk: the psql.EXE file isn't on the global
PATH. "admin diagnostics" doesn't (yet) try to check the database, so
it may well be running.

~Josh.

 > - Paulo
 > 
 > On Tuesday 27 October 2009 12:15:57 josh.moore at gmx.de wrote:
 > > Stuart,
 > >
 > > my apologies, but there's a bug* in the diagnostics tool. It expects
 > > you to be in the top-level directory (C:\omero_dist) and not in
 > > bin. Then it would print out the log files with the numbers of errors
 > > and warnings.
 > >
 > > However, just from this part there's something obviously going
 > > wrong. The Blitz server (Blitz-0) failed to start, meaning that you
 > > definitely won't be able to login.
 > >
 > > Could you send me that file offlist and we'll take a look?
 > >
 > > Thanks,
 > > ~Josh.
 > >
 > >
 > > * Added as http://trac.openmicroscopy.org.uk/omero/ticket/1603
 > >
 > > Smith, Stuart C writes:
 > >  > Hi Josh, find below the output...
 > >  >
 > >  > ========================================================================
 > >  >======== OMERO Diagnostics Beta-4.1.0-r5585-b12
 > >  > ========================================================================
 > >  >======== Commands:   java -version                  1.6.0     (C:\Program
 > >  > Files\Java\j2re1.4.2_01\bin\java.EXE -- 3 others) Commands:   python -V 
 > >  >                     2.5       (C:\Python25\python.EXE) Commands:  
 > >  > icegridnode --version          3.3      
 > >  > (C:\Ice-3.3.1\bin\icegridnode.EXE) Commands:   icegridadmin --version   
 > >  >      3.3       (C:\Ice-3.3.1\bin\icegridadmin.EXE) Commands:   psql
 > >  > --version                 not found
 > >  > Server:     icegridnode                    running
 > >  > Server:     Blitz-0                        inactive (disabled)
 > >  > Server:     DropBox                        inactive (disabled)
 > >  > Server:     FSServer                       active (pid = 4456, enabled)
 > >  > Server:     Indexer-0                      inactive (disabled)
 > >  > Server:     OMERO.Glacier2                 active (pid = 3576, enabled)
 > >  > Server:     OMERO.IceStorm                 active (pid = 3680, enabled)
 > >  > Server:     Processor-0                    activating (enabled)
 > >  > Server:     Tables-0                       inactive (disabled)
 > >  > Server:     TestDropBox                    inactive (enabled)
 > >  > Server:     Web                            inactive (enabled)
 > >  > Log dir:    C:\omero_dist\bin\var\log      n/a
 > >  >
 > >  > ________________________________
 > >  >
 > >  > From: josh.moore at gmx.de [mailto:josh.moore at gmx.de]
 > >  > Sent: Tue 27/10/2009 09:59
 > >  > To: Smith, Stuart C
 > >  > Cc: ome-users at lists.openmicroscopy.org.uk
 > >  > Subject: [ome-users] 4.1.0 - Unable to logon
 > >  >
 > >  >
 > >  >
 > >  >
 > >  > Stuart,
 > >  >
 > >  > on the server machine, can you run:
 > >  >
 > >  >   bin\omero admin diagnostics
 > >  >
 > >  > and possibly send us any of the log files which contain
 > >  > errors. There's an example of the output at the bottom of the
 > >  > install page:
 > >  >
 > >  >  
 > >  > https://www.openmicroscopy.org/site/support/omero4/server/install-window
 > >  >s
 > >  >
 > >  > Best wishes,
 > >  > ~Josh
 > >  >
 > >  > Smith, Stuart C writes:
 > >  >  > Morning, I have just installed OME 4.1.0 on a WinXP platform,
 > >  >  > but cannot login to the OME Client.  I am using the
 > >  >  > Username/Password: omero, but get the error mesaage "failed to
 > >  >  > log onto OMERO. Please check your name and/or password or try
 > >  >  > again later".  Any idea's?
 > >  >  >
 > >  >  > Previously I was able to login to an earlier version before I wiped
 > >  >  > the PC and installed 4.1
 > >  >  >
 > >  >  > Stuart
 > >
 > > _______________________________________________
 > > ome-users mailing list
 > > ome-users at lists.openmicroscopy.org.uk
 > > http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
 > 
 > 
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