[ome-users] omero 4.0 beta login problems

Jason Swedlow jason at lifesci.dundee.ac.uk
Thu Apr 16 19:44:43 BST 2009


Hi Steve-

Have you checked out:

http://www.openmicroscopy.org/site/documents/data-management/omero4/troubleshooting

Note that the OMERO install pages were updated today, to reflect  
various feedbakc we've had, and to support the new Beta4.0.1 release.

Cheers,

Jason

On 16 Apr 2009, at 19:34, Steve Guerrero wrote:

> Hi Chris,
>
> Thanks for your help.  I tried logging in as root with the password I
> assigned in the part you mentioned (in fact I have only used one
> password for everything so far, just to simplify my testing), but no
> luck, it still won't log in.
>
> I noticed there was a previous thread where someone had a similar
> problem to mine that turned out to be a problem with their postgres
> installation (the thread subject: "Omero Beta 4 installation  
> problems").
>
> Although in my case, I only have one install of postgres, and that's
> from a fresh install of ubuntu server, could it also be something
> related to the db connectivity?  How might I test it?  This simple  
> test
> seems to be successful:
>
> calm at omeserver1:~/ome/omero-Beta4.0.0$ psql -h localhost -U omero -l
> Password for user omero:
>         List of databases
>    Name    |  Owner   | Encoding
> -----------+----------+----------
>  omero     | omero    | UTF8
>  postgres  | postgres | UTF8
>  template0 | postgres | UTF8
>  template1 | postgres | UTF8
> (4 rows)
>
>
> Thanks again,
> -sg
>
> Chris Roome wrote:
>> Hi Steve,
>>
>> For the first time you log in to omero service after an install, try
>> using username 'root' and the password that you set in this part of  
>> the
>> set-up procedure:
>>
>> .
>> .
>> Please enter omero.db.version [OMERO4]:
>> Please enter omero.db.patch [0]:
>> Please enter password for new OMERO root user: *<use this password>*
>> Please re-enter password for new OMERO root user: *<use this  
>> password>*
>> Saving to /home/omero/Desktop/omero/OMERO4__0.sql
>> .
>> .
>>
>> Once logged in as user 'root' (note this is not the the same as  
>> 'root'
>> on your ubuntu box) you can create new users (or 'scientists'),
>>
>> Hope this helps,
>>
>> Chris.
>>
>> Steve Guerrero wrote:
>>> Hello,
>>>
>>> I am trying to install omero 4.0 in an 'out-of-the-box' simple
>>> configuration just for demonstration on an ubuntu server running
>>> postgres 8.3.  In preparation, I installed these packages:
>>>
>>> sun-java6-jdk
>>> ice33-services
>>> zeroc-ice
>>> python-sqlite
>>> python-imaging
>>> python-pyinotify
>>>
>>>
>>> After following the online instructions for installing omero with no
>>> apparent errors, I am having difficulty logging in.  The built in  
>>> web
>>> server starts and I can connect on http://localhost:8000/admin but I
>>> can't login.  I get this error message:
>>>
>>> "Please enter a correct username and password. Note that both  
>>> fields are
>>> case-sensitive."
>>>
>>> I'm fairly certain its not a username/password being incorrect.   
>>> Even
>>> before I attempt logging in there are error messages in the log  
>>> files
>>> (see Blitz-0.log below).
>>>
>>> Any pointers/help would be greatly appreciated.
>>>
>>> Thanks,
>>> -sg
>>>
>>> In var/log/Blitz-0.log:
>>>
>>> 2009-04-15 03:23:02,221 ERROR  
>>> [ome.services.db.SelfCorrectingDataSource] (
>>> main) Failed to acquire connection after retries=3
>>> java.sql.SQLException: unable to get a connection from pool of a
>>> PoolingDataSour
>>> ce containing an XAPool of resource 559a78e8- 
>>> b14c-46fc-9de7-9e2154ed3acc
>>> with 0
>>> connection(s) (0 still available)
>>>         at
>>> bitronix 
>>> .tm.resource.jdbc.PoolingDataSource.getConnection(PoolingData
>>> Source.java:109)
>>>         at
>>> org 
>>> .springframework.jdbc.datasource.DelegatingDataSource.getConnectio
>>> n(DelegatingDataSource.java:84)
>>>         at
>>> ome 
>>> .services.db.SelfCorrectingDataSource.call(SelfCorrectingDataSourc
>>> e.java:102)
>>>         at
>>> ome 
>>> .services.db.SelfCorrectingDataSource.callWithRetries(SelfCorrecti
>>> ngDataSource.java:75)
>>>         at
>>> ome 
>>> .services.db.SelfCorrectingDataSource.getConnection(SelfCorrecting
>>> DataSource.java:59)
>>>         at
>>> org 
>>> .springframework.jdbc.datasource.LazyConnectionDataSourceProxy.aft
>>> erPropertiesSet(LazyConnectionDataSourceProxy.java:163)
>>>         at
>>> org 
>>> .springframework.beans.factory.support.AbstractAutowireCapableBean
>>> Factory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java: 
>>> 1368)
>>>         at
>>> org 
>>> .springframework.beans.factory.support.AbstractAutowireCapableBean
>>> Factory.initializeBean(AbstractAutowireCapableBeanFactory.java:1334)
>>>         at
>>> org 
>>> .springframework.beans.factory.support.AbstractAutowireCapableBean
>>> Factory.doCreateBean(AbstractAutowireCapableBeanFactory.java:473)
>>>         at
>>> org 
>>> .springframework.beans.factory.support.AbstractAutowireCapableBean
>>> Factory$1.run(AbstractAutowireCapableBeanFactory.java:409)
>>>         at java.security.AccessController.doPrivileged(Native  
>>> Method)
>>>         at
>>> org 
>>> .springframework.beans.factory.support.AbstractAutowireCapableBean
>>> Factory.createBean(AbstractAutowireCapableBeanFactory.java:380)
>>>         at
>>> org.springframework.beans.factory.support.AbstractBeanFactory 
>>> $1.getOb
>>> ject(AbstractBeanFactory.java:264)
>>>
>>> .
>>> .
>>> .
>>>        at ome.services.blitz.Entry.start(Entry.java:153)
>>>         at ome.services.blitz.Entry.main(Entry.java:119)
>>> Caused by: java.sql.SQLException: unable to connect to non-XA  
>>> resource
>>> org.postg
>>> resql.Driver
>>>         at
>>> bitronix 
>>> .tm.resource.jdbc.lrc.LrcXADataSource.getXAConnection(LrcXADa
>>> taSource.java:82)
>>>         at
>>> bitronix 
>>> .tm.resource.jdbc.PoolingDataSource.createPooledConnection(Po
>>> olingDataSource.java:167)
>>>         at
>>> bitronix.tm.resource.common.XAPool.createPooledObject(XAPool.java: 
>>> 200
>>> )
>>>         at bitronix.tm.resource.common.XAPool.grow(XAPool.java:310)
>>>         at  
>>> bitronix.tm.resource.common.XAPool.getInPool(XAPool.java:289)
>>>         at
>>> bitronix.tm.resource.common.XAPool.getConnectionHandle(XAPool.java: 
>>> 72
>>> )
>>>         at
>>> bitronix.tm.resource.common.XAPool.getConnectionHandle(XAPool.java: 
>>> 58
>>> )
>>>         at
>>> bitronix 
>>> .tm.resource.jdbc.PoolingDataSource.getConnection(PoolingData
>>> Source.java:105)
>>>         ... 115 more
>>> Caused by: org.postgresql.util.PSQLException: FATAL: password
>>> authentication fai
>>> led for user "calm"
>>>         at
>>> org 
>>> .postgresql.core.v3.ConnectionFactoryImpl.doAuthentication(Connect
>>> ionFactoryImpl.java:276)
>>>         at
>>> org 
>>> .postgresql.core.v3.ConnectionFactoryImpl.openConnectionImpl(Conne
>>> ctionFactoryImpl.java:95)
>>>         at
>>> org 
>>> .postgresql.core.ConnectionFactory.openConnection(ConnectionFactor
>>> y.java:66)
>>>         at
>>> org 
>>> .postgresql.jdbc2.AbstractJdbc2Connection.<init>(AbstractJdbc2Conn
>>> ection.java:124)
>>>         at
>>> org 
>>> .postgresql.jdbc3.AbstractJdbc3Connection.<init>(AbstractJdbc3Conn
>>> ection.java:30)
>>>         at
>>> org.postgresql.jdbc3.Jdbc3Connection.<init>(Jdbc3Connection.java:24)
>>>         at org.postgresql.Driver.makeConnection(Driver.java:386)
>>>         at org.postgresql.Driver.connect(Driver.java:260)
>>>         at
>>> bitronix 
>>> .tm.resource.jdbc.lrc.LrcXADataSource.getXAConnection(LrcXADa
>>> taSource.java:79)
>>>
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> ome-users mailing list
>>> ome-users at lists.openmicroscopy.org.uk
>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>
>
> _______________________________________________
> ome-users mailing list
> ome-users at lists.openmicroscopy.org.uk
> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users



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