[ome-users] OMERO.web login problem
Simon Li
spli at dundee.ac.uk
Tue Oct 30 12:05:17 GMT 2018
Hi Jens
Do you see anything relevant in your OMERO.web log (var/log/OMEROweb.log) and nginx logs (access.log, error.log) whilst logging in? If there's nothing could you temporarily enable debug logs (omero config set omero.web.debug True) and see if there's any more information in OMEROweb.log. If that doesn't help could you activate your web virtualenv in a terminal and attempt to connect to your server using bin/omero login?
Simon
On Tue, 30 Oct 2018 at 10:45, Jens Eriksson <jenseri at gmail.com<mailto:jenseri at gmail.com>> wrote:
Hello,
I have recently installed OMERO.server 5.4.9 on an Ubuntu 16.04 system. The server works as intended with the default ports open. OMERO-insight can be used to connect to and administer the server as normal.
I have also installed OMERO.web separately from OMERO.server in a virtualenv, as described here<https://docs.openmicroscopy.org/omero/5.4.9/sysadmins/unix/install-web/walkthrough/omeroweb-install-ubuntu-ice3.6.html>. I can connect to the OMERO.web login page (my.serverip/omero), but entering a correct username and pass simply reloads the page. If the server is down, then the OMERO.web login page displays the "cannot connect to server"-message. Also, if I enter the wrong password and/or user then the login page displays: "Error: Connection not available, please check your user name and password."
It seems like OMERO.web is in communication with the OMERO.server, but that something is not configured correctly when going from the login in to the rest of OMERO.web.
OMERO.server/bin/omero admin diagnostics:
================================================================================
OMERO Diagnostics (admin) 5.4.9-ice36-b101
================================================================================
Commands: java -version 1.8.0 (/usr/bin/java)
Commands: python -V 2.7.12 (/usr/bin/python)
Commands: icegridnode --version 3.6.4 (/usr/bin/icegridnode)
Commands: icegridadmin --version 3.6.4 (/usr/bin/icegridadmin)
Commands: psql --version 9.6.10 (/usr/bin/psql)
Server: icegridnode not started
Log dir: /home/omero/OMERO.server/var/log exists
Log files: Blitz-0.log 217.0 MB errors=39 warnings=3111
Log files: DropBox.log 25.0 KB errors=0 warnings=10
Log files: FileServer.log 3.0 KB
Log files: Indexer-0.log 365.0 KB
Log files: MonitorServer.log 13.0 KB
Log files: OMEROweb.lock 0.0 KB
Log files: OMEROweb.log 0.0 KB errors=0 warnings=1
Log files: PixelData-0.log 301.0 KB errors=42 warnings=4
Log files: Processor-0.log 1.0 MB errors=0 warnings=5
Log files: Tables-0.log 17.0 KB errors=0 warnings=6
Log files: TestDropBox.log n/a
Log files: master.err 13.0 KB errors=7 warnings=11
Log files: master.out 0.0 KB
Log files: Total size 218.93 MB
Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:OMERO_USERDIR=(unset)
Environment:OMERO_TMPDIR=(unset)
Environment:PATH=/home/omero/bin:/home/omero/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin
Environment:PYTHONPATH=(unset)
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)
Cannot list deployed applications.
OMERO data dir:'/tank/OMERO' Exists? True Is writable? True
OMERO temp dir:'/home/omero/omero/tmp' Exists? True Is writable? True (Size: 0)
JVM settings: Blitz-${index} -Xmx7200m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
JVM settings: Indexer-${index} -Xmx4800m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
JVM settings: PixelData-${index} -Xmx7200m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
JVM settings: Repository-${index} -Xmx4800m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
OMERO.py/bin/omero config get:
omero.web.application_server=wsgi-tcp
omero.web.application_server.max_requests=500
omero.web.apps=["omero_figure", "omero_iviewer"]
omero.web.debug=False
omero.web.middleware=[{"index": 1, "class": "django.middleware.common.BrokenLinkEmailsMiddleware"}, {"index": 2, "class": "django.middleware.common.CommonMiddleware"}, {"index": 3, "class": "django.contrib.sessions.middleware.SessionMiddleware"}, {"index": 4, "class": "django.middleware.csrf.CsrfViewMiddleware"}, {"index": 5, "class": "django.contrib.messages.middleware.MessageMiddleware"}, {"index": 0, "class": "whitenoise.middleware.WhiteNoiseMiddleware"}]
omero.web.open_with=[["Image viewer", "webgateway", {"supported_objects": ["image"], "script_url": "webclient/javascript/ome.openwith_viewer.js"}], ["omero_figure", "new_figure", {"supported_objects": ["images"], "target": "_blank", "label": "OMERO.figure"}]]
omero.web.prefix=/omero
omero.web.session_engine=django.contrib.sessions.backends.cache
omero.web.static_url=/omero/static/
omero.web.ui.top_links=[["Data", "webindex", {"title": "Browse Data via Projects, Tags etc"}], ["History", "history", {"title": "History"}], ["Help", "https://help.openmicroscopy.org/", {"target": "new", "title": "Open OMERO user guide in a new tab"}], ["Figure", "figure_index", {"target": "_blank", "title": "Open Figure in new tab"}]]
omero.web.viewer.view=omero_iviewer.views.index
Thank you and have a nice day!
Jens Eriksson
Sellin Imaging Plattform
Uppsala University
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