[ome-users] OMERO.web login problem
Simon Li
spli at dundee.ac.uk
Thu Nov 1 16:29:07 GMT 2018
Hi Jens
I still can't see any obvious problems in the logs. However I've just noticed you've set omero.web.session_engine=django.contrib.sessions.backends.cache
This isn't a configuration we test. Could you try removing it and using the default session engine instead?
Thanks, Simon
On Thu, 1 Nov 2018 at 11:49, Jens Eriksson <jenseri at gmail.com<mailto:jenseri at gmail.com>> wrote:
oops, looks like the uploader doesn't like duplicate filenames. I have re-uploaded the OMEROweb.log from OMERO.web, the empty one must have been from OMERO.server. ID 27055. My bad.
Peace,
Jens
On Thu, Nov 1, 2018 at 12:20 PM Simon Li <spli at dundee.ac.uk<mailto:spli at dundee.ac.uk>> wrote:
Hi Jens
Your OMEROweb.log only contains a single log entry from a week ago, do you have one with debug enabled?
Thanks, Simon
On Thu, 1 Nov 2018 at 08:11, Jens Eriksson <jenseri at gmail.com<mailto:jenseri at gmail.com>> wrote:
Ok, I have uploaded the logs with the ID 27054.
Best,
Jens
On Wed, Oct 31, 2018 at 5:40 PM Simon Li <spli at dundee.ac.uk<mailto:spli at dundee.ac.uk>> wrote:
Nothing stands out, so if you could upload your logs when you get a chance that'd be great.
Simon
On Wed, 31 Oct 2018 at 15:54, Jens Eriksson <jenseri at gmail.com<mailto:jenseri at gmail.com>> wrote:
Thank you so much for helping me with this, it's really driving me insane.
Here is the OMERO.server config, and the outputs from master.err (master.out is empty) and the errors from Blitz-0.log.
I'll upload the logs tomorrow, unless there is a way of doing it without Adobe Flash.
There is not really anything that I can see in the provided logs.
/J
omero at frankencloud:~$ OMERO.server/bin/omero config get
omero.data.dir=/tank/OMERO
omero.db.name<http://omero.db.name>=omero_database
omero.db.pass=********
omero.db.poolsize=100
omero.db.user=db_user_omero
omero.jvmcfg.strategy=percent
omero at frankencloud:~$ cat OMERO.server/var/log/Blitz-0.log | grep ERR
2018-10-24 11:43:01,916 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 36057
2018-10-24 16:01:31,808 ERROR [ ome.system.UpgradeCheck] ( main) Unknown host:http://upgrade.openmicroscopy.org.uk
2018-10-24 16:40:54,209 ERROR [ ome.system.UpgradeCheck] ( main) Unknown host:http://upgrade.openmicroscopy.org.uk
2018-10-25 15:40:25,904 ERROR [ omero.cmd.SessionI] (.Server-10) Error destroying servant: 1a99b5bf-f9d8-49fc-b64c-f48bfef6930comero.grid.SharedResources=ome.services.blitz.impl.SharedResourcesI at a2251c0
2018-10-26 10:44:55,353 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 29972
2018-10-26 10:45:37,456 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 30405
2018-10-26 10:46:19,106 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 30323
2018-10-26 10:47:00,522 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 30454
2018-10-26 10:47:41,754 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 30188
2018-10-26 10:48:23,176 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 30187
2018-10-26 10:49:05,574 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 30790
2018-10-26 10:49:48,024 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 30401
2018-10-26 10:50:30,780 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 30325
2018-10-26 10:51:14,736 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 30535
2018-10-26 10:51:58,106 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 30173
2018-10-26 10:52:40,967 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 28965
2018-10-26 10:53:44,175 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 26933
2018-10-26 11:01:38,832 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 22511
2018-10-26 11:03:41,881 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 57472
2018-10-26 11:04:05,646 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 25427
2018-10-26 11:04:53,223 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 265678
2018-10-26 11:06:47,713 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 37714
2018-10-26 11:09:20,021 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 47526
2018-10-26 11:10:46,356 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 47507
2018-10-26 11:12:28,272 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 47517
2018-10-26 11:13:48,282 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 47357
2018-10-26 11:15:08,084 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 46742
2018-10-26 11:16:14,128 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 46333
2018-10-26 11:17:48,865 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 44539
2018-10-26 11:37:45,653 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 25861
2018-10-26 11:38:16,401 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 34381
2018-10-26 11:38:24,530 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 25862
2018-10-26 11:38:47,376 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 20177
2018-10-26 11:46:53,337 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 688988
2018-10-26 16:47:41,011 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 32420
2018-10-26 16:48:48,937 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 34025
2018-10-26 16:51:00,665 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 34483
2018-10-29 10:40:21,317 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 312551
2018-10-29 10:44:15,660 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 21411
2018-10-29 16:07:36,367 INFO [ o.c.a.ResetPasswordRequestI. at 59bb2d91] (2-thread-4) notify cancelled: omero.cmd.ERR at 72073a15/omero.cmd.Status at 64113dc3
2018-10-29 16:07:36,380 INFO [ o.c.a.ResetPasswordRequestI. at 59bb2d91] (.Server-39) notify cancelled: omero.cmd.ERR at 72073a15/omero.cmd.Status at 64113dc3
omero at frankencloud:~$ cat OMERO.server/var/log/master.err
Oct 22, 2018 6:47:27 PM java.util.prefs.FileSystemPreferences$1 run
INFO: Created user preferences directory.
-! 10/23/18 11:45:19.424 icegridnode: warning: exception occurred while deactivating `OMERO.Glacier2' using process proxy:
Network.cpp:2357: Ice::ConnectionRefusedException:
connection refused: Connection refused
-! 10/23/18 11:45:19.425 icegridnode: warning: exception occurred while deactivating `OMERO.IceStorm' using process proxy:
Network.cpp:2357: Ice::ConnectionRefusedException:
connection refused: Connection refused
!! 10/23/18 11:45:19.608 error: communicator not destroyed during global destruction.!! 10/23/18 13:20:11.369 error: communicator not destroyed during global destruction.-! 10/24/18 11:40:53.911 icegridnode: warning: exception occurred while deactivating `OMERO.Glacier2' using process proxy:
Network.cpp:2357: Ice::ConnectionRefusedException:
connection refused: Connection refused
-! 10/24/18 11:40:53.911 icegridnode: warning: exception occurred while deactivating `OMERO.IceStorm' using process proxy:
Network.cpp:2357: Ice::ConnectionRefusedException:
connection refused: Connection refused
!! 10/24/18 11:40:54.294 error: communicator not destroyed during global destruction.-! 10/24/18 15:54:38.959 icegridnode: warning: exception occurred while deactivating `OMERO.IceStorm' using process proxy:
Network.cpp:2357: Ice::ConnectionRefusedException:
connection refused: Connection refused
-! 10/24/18 15:54:38.960 icegridnode: warning: exception occurred while deactivating `OMERO.Glacier2' using process proxy:
Network.cpp:2357: Ice::ConnectionRefusedException:
connection refused: Connection refused
-! 10/24/18 15:54:38:971 warning: Blitz-0-Ice.ThreadPool.Server-41: dispatch exception:
identity: session-9795340b-fa8b-4d9a-af63-f0f2cd57ba01/1823dd68-afb4-450d-bfcf-c5fda7c9c06c
facet:
operation: destroy
remote host: 130.238.46.98 remote port: 34148
Ice.ObjectAdapterDeactivatedException
name = "BlitzAdapter"
at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)
at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)
at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)
at omero.cmd.SessionI.unregisterServant(SessionI.java:651)
at omero.cmd.SessionI.cleanServants(SessionI.java:454)
at omero.cmd.SessionI.cleanServants(SessionI.java:384)
at omero.cmd.SessionI.doDestroy(SessionI.java:374)
at omero.cmd.SessionI.destroy(SessionI.java:302)
at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)
at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)
at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)
at IceInternal.Incoming.invoke(Incoming.java:221)
at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)
at Ice.ConnectionI.dispatch(ConnectionI.java:1145)
at Ice.ConnectionI.message(ConnectionI.java:1056)
at IceInternal.ThreadPool.run(ThreadPool.java:395)
at IceInternal.ThreadPool.access$300(ThreadPool.java:12)
at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)
at java.lang.Thread.run(Thread.java:748)
-! 10/24/18 15:54:38:970 warning: Blitz-0-Ice.ThreadPool.Server-36: dispatch exception:
identity: session-9fc728a1-93c0-4fef-84c6-1e4ccaf1865d/4a1b1bef-86f7-4f36-a384-6fa003e62e39
facet:
operation: destroy
remote host: 130.238.46.98 remote port: 34150
Ice.ObjectAdapterDeactivatedException
name = "BlitzAdapter"
at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)
at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)
at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)
at omero.cmd.SessionI.unregisterServant(SessionI.java:651)
at omero.cmd.SessionI.cleanServants(SessionI.java:454)
at omero.cmd.SessionI.cleanServants(SessionI.java:384)
at omero.cmd.SessionI.doDestroy(SessionI.java:374)
at omero.cmd.SessionI.destroy(SessionI.java:302)
at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)
at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)
at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)
at IceInternal.Incoming.invoke(Incoming.java:221)
at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)
at Ice.ConnectionI.dispatch(ConnectionI.java:1145)
at Ice.ConnectionI.message(ConnectionI.java:1056)
at IceInternal.ThreadPool.run(ThreadPool.java:395)
at IceInternal.ThreadPool.access$300(ThreadPool.java:12)
at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)
at java.lang.Thread.run(Thread.java:748)
!! 10/24/18 15:54:39.050 error: communicator not destroyed during global destruction.-! 10/24/18 16:01:24.760 icegridnode: warning: failed to join the multicast group for IceGrid discovery:
endpoints = udp -h "239.255.0.1" -p 4061
Network.cpp:1859: Ice::SocketException:
socket exception: No such device
-! 10/24/18 16:09:16.352 icegridnode: warning: exception occurred while deactivating `OMERO.IceStorm' using process proxy:
Network.cpp:2357: Ice::ConnectionRefusedException:
connection refused: Connection refused
-! 10/24/18 16:09:16.353 icegridnode: warning: exception occurred while deactivating `OMERO.Glacier2' using process proxy:
Network.cpp:2357: Ice::ConnectionRefusedException:
connection refused: Connection refused
-! 10/24/18 16:09:16:397 warning: Blitz-0-Ice.ThreadPool.Server-8: dispatch exception:
identity: session-6b461b4d-4328-4682-8b33-09350af07a5d/4792b70e-7198-41ea-bb6d-0a118d4e6f64
facet:
operation: destroy
remote host: 127.0.0.1 remote port: 41696
Ice.ObjectAdapterDeactivatedException
name = "BlitzAdapter"
at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)
at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)
at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)
at omero.cmd.SessionI.unregisterServant(SessionI.java:651)
at omero.cmd.SessionI.cleanServants(SessionI.java:454)
at omero.cmd.SessionI.cleanServants(SessionI.java:384)
at omero.cmd.SessionI.doDestroy(SessionI.java:374)
at omero.cmd.SessionI.destroy(SessionI.java:302)
at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)
at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)
at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)
at IceInternal.Incoming.invoke(Incoming.java:221)
at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)
at Ice.ConnectionI.dispatch(ConnectionI.java:1145)
at Ice.ConnectionI.message(ConnectionI.java:1056)
at IceInternal.ThreadPool.run(ThreadPool.java:395)
at IceInternal.ThreadPool.access$300(ThreadPool.java:12)
at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)
at java.lang.Thread.run(Thread.java:748)
-! 10/24/18 16:09:16:396 warning: Blitz-0-Ice.ThreadPool.Server-10: dispatch exception:
identity: session-d4b1b636-7952-47ed-8604-2eeec8d38b82/02ce8793-eb34-4745-952b-16e1b32e70cd
facet:
operation: destroy
remote host: 0:0:0:0:0:0:0:1 remote port: 37742
Ice.ObjectAdapterDeactivatedException
name = "BlitzAdapter"
at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)
at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)
at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)
at omero.cmd.SessionI.unregisterServant(SessionI.java:651)
at omero.cmd.SessionI.cleanServants(SessionI.java:454)
at omero.cmd.SessionI.cleanServants(SessionI.java:384)
at omero.cmd.SessionI.doDestroy(SessionI.java:374)
at omero.cmd.SessionI.destroy(SessionI.java:302)
at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)
at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)
at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)
at IceInternal.Incoming.invoke(Incoming.java:221)
at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)
at Ice.ConnectionI.dispatch(ConnectionI.java:1145)
at Ice.ConnectionI.message(ConnectionI.java:1056)
at IceInternal.ThreadPool.run(ThreadPool.java:395)
at IceInternal.ThreadPool.access$300(ThreadPool.java:12)
at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)
at java.lang.Thread.run(Thread.java:748)
!! 10/24/18 16:09:16.511 error: communicator not destroyed during global destruction.-! 10/24/18 16:40:46.919 icegridnode: warning: failed to join the multicast group for IceGrid discovery:
endpoints = udp -h "239.255.0.1" -p 4061
Network.cpp:1859: Ice::SocketException:
socket exception: No such device
!! 10/25/18 14:44:04.625 error: communicator not destroyed during global destruction.-! 10/25/18 15:40:25:903 warning: Blitz-0-Ice.ThreadPool.Server-4: dispatch exception:
identity: session-701ec8c3-0e53-4164-90fb-224e952b1bb6/6068e95d-a9e5-4ac8-8acd-66b34030e0d4
facet:
operation: destroy
remote host: 130.238.46.98 remote port: 37082
Ice.ObjectAdapterDeactivatedException
name = "BlitzAdapter"
at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)
at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)
at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)
at omero.cmd.SessionI.unregisterServant(SessionI.java:651)
at omero.cmd.SessionI.cleanServants(SessionI.java:454)
at omero.cmd.SessionI.cleanServants(SessionI.java:384)
at omero.cmd.SessionI.doDestroy(SessionI.java:374)
at omero.cmd.SessionI.destroy(SessionI.java:302)
at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)
at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)
at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)
at IceInternal.Incoming.invoke(Incoming.java:221)
at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)
at Ice.ConnectionI.dispatch(ConnectionI.java:1145)
at Ice.ConnectionI.message(ConnectionI.java:1056)
at IceInternal.ThreadPool.run(ThreadPool.java:395)
at IceInternal.ThreadPool.access$300(ThreadPool.java:12)
at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)
at java.lang.Thread.run(Thread.java:748)
-! 10/25/18 15:40:25:905 warning: Blitz-0-Ice.ThreadPool.Server-10: dispatch exception:
identity: session-1a99b5bf-f9d8-49fc-b64c-f48bfef6930c/2d172bfb-ebda-47f3-8e69-139e28b69564
facet:
operation: destroy
remote host: 130.238.46.98 remote port: 37084
Ice.ObjectAdapterDeactivatedException
name = "BlitzAdapter"
at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)
at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)
at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)
at omero.cmd.SessionI.unregisterServant(SessionI.java:651)
at omero.cmd.SessionI.cleanServants(SessionI.java:454)
at omero.cmd.SessionI.cleanServants(SessionI.java:384)
at omero.cmd.SessionI.doDestroy(SessionI.java:374)
at omero.cmd.SessionI.destroy(SessionI.java:302)
at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)
at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)
at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)
at IceInternal.Incoming.invoke(Incoming.java:221)
at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)
at Ice.ConnectionI.dispatch(ConnectionI.java:1145)
at Ice.ConnectionI.message(ConnectionI.java:1056)
at IceInternal.ThreadPool.run(ThreadPool.java:395)
at IceInternal.ThreadPool.access$300(ThreadPool.java:12)
at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)
at java.lang.Thread.run(Thread.java:748)
!! 10/25/18 15:40:25.981 error: communicator not destroyed during global destruction.!! 10/30/18 09:56:24.340 error: communicator not destroyed during global destruction.!! 10/30/18 10:59:34.561 error: communicator not destroyed during global destruction.-! 10/30/18 11:07:59:780 warning: Blitz-0-Ice.ThreadPool.Server-10: dispatch exception:
identity: session-01bbf860-5ddc-4333-8b4d-6dba4c6466f0/2f093ce1-aa0b-4328-bb39-9147391d40b5
facet:
operation: destroy
remote host: 130.238.46.98 remote port: 41308
Ice.ObjectAdapterDeactivatedException
name = "BlitzAdapter"
at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)
at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)
at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)
at omero.cmd.SessionI.unregisterServant(SessionI.java:651)
at omero.cmd.SessionI.cleanServants(SessionI.java:454)
at omero.cmd.SessionI.cleanServants(SessionI.java:384)
at omero.cmd.SessionI.doDestroy(SessionI.java:374)
at omero.cmd.SessionI.destroy(SessionI.java:302)
at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)
at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)
at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)
at IceInternal.Incoming.invoke(Incoming.java:221)
at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)
at Ice.ConnectionI.dispatch(ConnectionI.java:1145)
at Ice.ConnectionI.message(ConnectionI.java:1056)
at IceInternal.ThreadPool.run(ThreadPool.java:395)
at IceInternal.ThreadPool.access$300(ThreadPool.java:12)
at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)
at java.lang.Thread.run(Thread.java:748)
!! 10/30/18 11:07:59.840 error: communicator not destroyed during global destruction.
On Wed, Oct 31, 2018 at 4:14 PM Simon Li <spli at dundee.ac.uk<mailto:spli at dundee.ac.uk>> wrote:
I can't see any obvious problems. The two entries in your Nginx error.log are fine, OMERO.web let's you fetch files from the statics directory but doesn't let you list them, and the missing favicon is fine.
Could you post your OMERO.server config, and check your OMERO.server logs for errors, in particular master.* and Blitz-0.log? If you can't see anything useful could you upload all your logs (OMERO.server and OMERO.web) to https://www.openmicroscopy.org/qa2/ ?
Best wishes, Simon
On Tue, 30 Oct 2018 at 14:51, Jens Eriksson <jenseri at gmail.com<mailto:jenseri at gmail.com>> wrote:
Nothing odd pops out in the nginx access.log.
In the Nginx error.log there are two entries that may be intreresting:
2018/10/30 10:56:40 [error] 93526#93526: *80 directory index of "/home/omero/OMERO.py/lib/python/omeroweb/static/" is forbidden, client: 130.238.46.201, server: localhost, request: "GET /omero/static/ HTTP/1.1", host: "frankencloud.imbim.uu.se<http://frankencloud.imbim.uu.se>"
2018/10/30 13:59:31 [error] 93528#93528: *111 open() "/usr/share/nginx/html/favicon.ico" failed (2: No such file or directory), client: 130.238.46.81, server: localhost, request: "GET /favicon.ico HTTP/1.1", host: "frankencloud.imbim.uu.se<http://frankencloud.imbim.uu.se>"
frankencloud.imbim.uu.se<http://frankencloud.imbim.uu.se> is the server on out local network.
Restarting OMERO.web with omero.web.debug set True and reading through the OMEROweb.log does not give any new insights. I appended it to the end of the email, in case you see something I don't.
Logging in via OMERO.py/bin/omero login seems to work fine:
(omerowebvenv) omero at frankencloud:~$ OMERO.py/bin/omero login
Server: [localhost:4064]
Username: [omero]root
Password:
Created session for root at localhost:4064. Idle timeout: 10 min. Current group: system
omero at frankencloud:~$ cat OMERO.py/var/log/OMEROweb.log
2018-10-30 14:22:30,320 INFO [ __main__] (MainThread) Application Starting...
2018-10-30 14:22:30,325 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings
2018-10-30 14:22:30,325 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings
2018-10-30 14:22:30,326 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) ADMINS = [] (source:default)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER = 'wsgi-tcp' (source:omero.web.application_server)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_HOST = '127.0.0.1' (source:default)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_MAX_REQUESTS = 500 (source:omero.web.application_server.max_requests)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_PORT = 4080 (source:default)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) ADDITIONAL_APPS = [u'omero_figure', u'omero_iviewer'] (source:omero.web.apps)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) BASE_INCLUDE_TEMPLATE = None (source:default)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CACHES = {u'default': {u'BACKEND': u'django.core.cache.backends.dummy.DummyCache'}} (source:default)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CHUNK_SIZE = 1048576 (source:default)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_ALLOW_ALL = False (source:default)
2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_WHITELIST = [] (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) DATABASES = {} (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) DEBUG = True (source:omero.web.debug)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) INDEX_TEMPLATE = None (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGDIR = '/home/omero/OMERO.py/var/log' (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGIN_LOGO = None (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGIN_REDIRECT = {} (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGIN_VIEW = 'weblogin' (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) MIDDLEWARE_CLASSES_LIST = [{u'index': 1, u'class': u'django.middleware.common.BrokenLinkEmailsMiddleware'}, {u'index': 2, u'class': u'django.middleware.common.CommonMiddleware'}, {u'index': 3, u'class': u'django.contrib.sessions.middleware.SessionMiddleware'}, {u'index': 4, u'class': u'django.middleware.csrf.CsrfViewMiddleware'}, {u'index': 5, u'class': u'django.contrib.messages.middleware.MessageMiddleware'}, {u'index': 0, u'class': u'whitenoise.middleware.WhiteNoiseMiddleware'}] (source:omero.web.middleware)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) OPEN_WITH = [[u'Image viewer', u'webgateway', {u'supported_objects': [u'image'], u'script_url': u'webclient/javascript/ome.openwith_viewer.js'}], [u'omero_figure', u'new_figure', {u'supported_objects': [u'images'], u'target': u'_blank', u'label': u'OMERO.figure'}]] (source:omero.web.open_with)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PAGE = 200 (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PING_INTERVAL = 60000 (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_CSS_COMPRESSOR = None (source:default)
2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_JS_COMPRESSOR = None (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_STORAGE = 'pipeline.storage.PipelineStorage' (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) FORCE_SCRIPT_NAME = '/omero' (source:omero.web.prefix)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_ENABLED = False (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_KEY = u'********************' (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_TIMEOUT = 86400 (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_ENABLED = False (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_GET_ONLY = True (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_PASSWORD = u'********************' (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_SERVER_ID = 1 (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_URL_FILTER = <_sre.SRE_Pattern object at 0x7f9b4c618660> (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_USER = None (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SECRET_KEY = u'********************' (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SECURE = False (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SECURE_PROXY_SSL_HEADER = [] (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SERVER_LIST = [[u'localhost', 4064, u'omero']] (source:default)
2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_AGE = 86400 (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_DOMAIN = None (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_NAME = None (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_ENGINE = 'django.contrib.sessions.backends.cache' (source:omero.web.session_engine)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_EXPIRE_AT_BROWSER_CLOSE = True (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SHARING_OPENGRAPH = {} (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SHARING_TWITTER = {} (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) STATIC_ROOT = '/home/omero/OMERO.py/lib/python/omeroweb/static' (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) STATIC_URL = '/omero/static/' (source:omero.web.static_url)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_DIRS = [] (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) TEMPLATE_DIRS = [] (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) THUMBNAILS_BATCH = 50 (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) CENTER_PLUGINS = [] (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) METADATA_PANES = [{u'index': 1, u'name': u'tag', u'label': u'Tags'}, {u'index': 2, u'name': u'map', u'label': u'Key-Value Pairs'}, {u'index': 3, u'name': u'table', u'label': u'Tables'}, {u'index': 4, u'name': u'file', u'label': u'Attachments'}, {u'index': 5, u'name': u'comment', u'label': u'Comments'}, {u'index': 6, u'name': u'rating', u'label': u'Ratings'}, {u'index': 7, u'name': u'other', u'label': u'Others'}] (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) RIGHT_PLUGINS = [[u'Acquisition', u'webclient/data/includes/right_plugin.acquisition.js.html', u'metadata_tab'], [u'Preview', u'webclient/data/includes/right_plugin.preview.js.html', u'preview_tab']] (source:default)
2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) TOP_LINKS = [[u'Data', u'webindex', {u'title': u'Browse Data via Projects, Tags etc'}], [u'History', u'history', {u'title': u'History'}], [u'Help', u'https://help.openmicroscopy.org/', {u'target': u'new', u'title': u'Open OMERO user guide in a new tab'}], [u'Figure', u'figure_index', {u'target': u'_blank', u'title': u'Open Figure in new tab'}]] (source:omero.web.ui.top_links)
2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) USE_X_FORWARDED_HOST = False (source:default)
2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) VIEWER_VIEW = 'omero_iviewer.views.index' (source:omero.web.viewer.view)
2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WEBGATEWAY_CACHE = None (source:default)
2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WSGI_ARGS = None (source:default)
2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WSGI_TIMEOUT = 60 (source:default)
2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WSGI_WORKERS = 5 (source:default)
2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_figure
2018-10-30 14:22:30,330 INFO [ root] (MainThread) Processing custom settings for module omero_figure.settings
2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_iviewer
2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) Couldn't import settings from app: omero_iviewer
2018-10-30 14:22:30,331 DEBUG [ omeroweb.settings] (MainThread) INSTALLED_APPS=[('django.contrib.staticfiles', 'django.contrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.contrib.sites', u'omero_figure', u'omero_iviewer', 'omeroweb.feedback', 'omeroweb.webadmin', 'omeroweb.webclient', 'omeroweb.webgateway', 'omeroweb.webredirect', 'omeroweb.api', 'pipeline')]
2018-10-30 13:22:30,441 WARNI [ py.warnings] (proc.112125) <module>():9 /home/omero/omerowebvenv/local/lib/python2.7/site-packages/pipeline/utils.py:11: RemovedInDjango19Warning: django.utils.importlib will be removed in Django 1.9.
from django.utils import importlib
2018-10-30 14:22:31,299 INFO [ __main__] (MainThread) Application Starting...
2018-10-30 14:22:31,303 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings
2018-10-30 14:22:31,304 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings
2018-10-30 14:22:31,304 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings
2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) ADMINS = [] (source:default)
2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER = 'wsgi-tcp' (source:omero.web.application_server)
2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_HOST = '127.0.0.1' (source:default)
2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_MAX_REQUESTS = 500 (source:omero.web.application_server.max_requests)
2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_PORT = 4080 (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) ADDITIONAL_APPS = [u'omero_figure', u'omero_iviewer'] (source:omero.web.apps)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) BASE_INCLUDE_TEMPLATE = None (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CACHES = {u'default': {u'BACKEND': u'django.core.cache.backends.dummy.DummyCache'}} (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CHUNK_SIZE = 1048576 (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_ALLOW_ALL = False (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_WHITELIST = [] (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) DATABASES = {} (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) DEBUG = True (source:omero.web.debug)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) INDEX_TEMPLATE = None (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGDIR = '/home/omero/OMERO.py/var/log' (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGIN_LOGO = None (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGIN_REDIRECT = {} (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGIN_VIEW = 'weblogin' (source:default)
2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) MIDDLEWARE_CLASSES_LIST = [{u'index': 1, u'class': u'django.middleware.common.BrokenLinkEmailsMiddleware'}, {u'index': 2, u'class': u'django.middleware.common.CommonMiddleware'}, {u'index': 3, u'class': u'django.contrib.sessions.middleware.SessionMiddleware'}, {u'index': 4, u'class': u'django.middleware.csrf.CsrfViewMiddleware'}, {u'index': 5, u'class': u'django.contrib.messages.middleware.MessageMiddleware'}, {u'index': 0, u'class': u'whitenoise.middleware.WhiteNoiseMiddleware'}] (source:omero.web.middleware)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) OPEN_WITH = [[u'Image viewer', u'webgateway', {u'supported_objects': [u'image'], u'script_url': u'webclient/javascript/ome.openwith_viewer.js'}], [u'omero_figure', u'new_figure', {u'supported_objects': [u'images'], u'target': u'_blank', u'label': u'OMERO.figure'}]] (source:omero.web.open_with)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PAGE = 200 (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PING_INTERVAL = 60000 (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_CSS_COMPRESSOR = None (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_JS_COMPRESSOR = None (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_STORAGE = 'pipeline.storage.PipelineStorage' (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) FORCE_SCRIPT_NAME = '/omero' (source:omero.web.prefix)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_ENABLED = False (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_KEY = u'********************' (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_TIMEOUT = 86400 (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_ENABLED = False (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_GET_ONLY = True (source:default)
2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_PASSWORD = u'********************' (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_SERVER_ID = 1 (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_URL_FILTER = <_sre.SRE_Pattern object at 0x7f0343621660> (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_USER = None (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SECRET_KEY = u'********************' (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SECURE = False (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SECURE_PROXY_SSL_HEADER = [] (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SERVER_LIST = [[u'localhost', 4064, u'omero']] (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_AGE = 86400 (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_DOMAIN = None (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_NAME = None (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_ENGINE = 'django.contrib.sessions.backends.cache' (source:omero.web.session_engine)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_EXPIRE_AT_BROWSER_CLOSE = True (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SHARING_OPENGRAPH = {} (source:default)
2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SHARING_TWITTER = {} (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) STATIC_ROOT = '/home/omero/OMERO.py/lib/python/omeroweb/static' (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) STATIC_URL = '/omero/static/' (source:omero.web.static_url)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_DIRS = [] (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) TEMPLATE_DIRS = [] (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) THUMBNAILS_BATCH = 50 (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) CENTER_PLUGINS = [] (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) METADATA_PANES = [{u'index': 1, u'name': u'tag', u'label': u'Tags'}, {u'index': 2, u'name': u'map', u'label': u'Key-Value Pairs'}, {u'index': 3, u'name': u'table', u'label': u'Tables'}, {u'index': 4, u'name': u'file', u'label': u'Attachments'}, {u'index': 5, u'name': u'comment', u'label': u'Comments'}, {u'index': 6, u'name': u'rating', u'label': u'Ratings'}, {u'index': 7, u'name': u'other', u'label': u'Others'}] (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) RIGHT_PLUGINS = [[u'Acquisition', u'webclient/data/includes/right_plugin.acquisition.js.html', u'metadata_tab'], [u'Preview', u'webclient/data/includes/right_plugin.preview.js.html', u'preview_tab']] (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) TOP_LINKS = [[u'Data', u'webindex', {u'title': u'Browse Data via Projects, Tags etc'}], [u'History', u'history', {u'title': u'History'}], [u'Help', u'https://help.openmicroscopy.org/', {u'target': u'new', u'title': u'Open OMERO user guide in a new tab'}], [u'Figure', u'figure_index', {u'target': u'_blank', u'title': u'Open Figure in new tab'}]] (source:omero.web.ui.top_links)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) USE_X_FORWARDED_HOST = False (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) VIEWER_VIEW = 'omero_iviewer.views.index' (source:omero.web.viewer.view)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) WEBGATEWAY_CACHE = None (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) WSGI_ARGS = None (source:default)
2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) WSGI_TIMEOUT = 60 (source:default)
2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) WSGI_WORKERS = 5 (source:default)
2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_figure
2018-10-30 14:22:31,309 INFO [ root] (MainThread) Processing custom settings for module omero_figure.settings
2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_iviewer
2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) Couldn't import settings from app: omero_iviewer
2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) INSTALLED_APPS=[('django.contrib.staticfiles', 'django.contrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.contrib.sites', u'omero_figure', u'omero_iviewer', 'omeroweb.feedback', 'omeroweb.webadmin', 'omeroweb.webclient', 'omeroweb.webgateway', 'omeroweb.webredirect', 'omeroweb.api', 'pipeline')]
On Tue, Oct 30, 2018 at 1:05 PM Simon Li <spli at dundee.ac.uk<mailto:spli at dundee.ac.uk>> wrote:
Hi Jens
Do you see anything relevant in your OMERO.web log (var/log/OMEROweb.log) and nginx logs (access.log, error.log) whilst logging in? If there's nothing could you temporarily enable debug logs (omero config set omero.web.debug True) and see if there's any more information in OMEROweb.log. If that doesn't help could you activate your web virtualenv in a terminal and attempt to connect to your server using bin/omero login?
Simon
On Tue, 30 Oct 2018 at 10:45, Jens Eriksson <jenseri at gmail.com<mailto:jenseri at gmail.com>> wrote:
Hello,
I have recently installed OMERO.server 5.4.9 on an Ubuntu 16.04 system. The server works as intended with the default ports open. OMERO-insight can be used to connect to and administer the server as normal.
I have also installed OMERO.web separately from OMERO.server in a virtualenv, as described here<https://docs.openmicroscopy.org/omero/5.4.9/sysadmins/unix/install-web/walkthrough/omeroweb-install-ubuntu-ice3.6.html>. I can connect to the OMERO.web login page (my.serverip/omero), but entering a correct username and pass simply reloads the page. If the server is down, then the OMERO.web login page displays the "cannot connect to server"-message. Also, if I enter the wrong password and/or user then the login page displays: "Error: Connection not available, please check your user name and password."
It seems like OMERO.web is in communication with the OMERO.server, but that something is not configured correctly when going from the login in to the rest of OMERO.web.
OMERO.server/bin/omero admin diagnostics:
================================================================================
OMERO Diagnostics (admin) 5.4.9-ice36-b101
================================================================================
Commands: java -version 1.8.0 (/usr/bin/java)
Commands: python -V 2.7.12 (/usr/bin/python)
Commands: icegridnode --version 3.6.4 (/usr/bin/icegridnode)
Commands: icegridadmin --version 3.6.4 (/usr/bin/icegridadmin)
Commands: psql --version 9.6.10 (/usr/bin/psql)
Server: icegridnode not started
Log dir: /home/omero/OMERO.server/var/log exists
Log files: Blitz-0.log 217.0 MB errors=39 warnings=3111
Log files: DropBox.log 25.0 KB errors=0 warnings=10
Log files: FileServer.log 3.0 KB
Log files: Indexer-0.log 365.0 KB
Log files: MonitorServer.log 13.0 KB
Log files: OMEROweb.lock 0.0 KB
Log files: OMEROweb.log 0.0 KB errors=0 warnings=1
Log files: PixelData-0.log 301.0 KB errors=42 warnings=4
Log files: Processor-0.log 1.0 MB errors=0 warnings=5
Log files: Tables-0.log 17.0 KB errors=0 warnings=6
Log files: TestDropBox.log n/a
Log files: master.err 13.0 KB errors=7 warnings=11
Log files: master.out 0.0 KB
Log files: Total size 218.93 MB
Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:OMERO_USERDIR=(unset)
Environment:OMERO_TMPDIR=(unset)
Environment:PATH=/home/omero/bin:/home/omero/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin
Environment:PYTHONPATH=(unset)
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)
Cannot list deployed applications.
OMERO data dir:'/tank/OMERO' Exists? True Is writable? True
OMERO temp dir:'/home/omero/omero/tmp' Exists? True Is writable? True (Size: 0)
JVM settings: Blitz-${index} -Xmx7200m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
JVM settings: Indexer-${index} -Xmx4800m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
JVM settings: PixelData-${index} -Xmx7200m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
JVM settings: Repository-${index} -Xmx4800m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions
OMERO.py/bin/omero config get:
omero.web.application_server=wsgi-tcp
omero.web.application_server.max_requests=500
omero.web.apps=["omero_figure", "omero_iviewer"]
omero.web.debug=False
omero.web.middleware=[{"index": 1, "class": "django.middleware.common.BrokenLinkEmailsMiddleware"}, {"index": 2, "class": "django.middleware.common.CommonMiddleware"}, {"index": 3, "class": "django.contrib.sessions.middleware.SessionMiddleware"}, {"index": 4, "class": "django.middleware.csrf.CsrfViewMiddleware"}, {"index": 5, "class": "django.contrib.messages.middleware.MessageMiddleware"}, {"index": 0, "class": "whitenoise.middleware.WhiteNoiseMiddleware"}]
omero.web.open_with=[["Image viewer", "webgateway", {"supported_objects": ["image"], "script_url": "webclient/javascript/ome.openwith_viewer.js"}], ["omero_figure", "new_figure", {"supported_objects": ["images"], "target": "_blank", "label": "OMERO.figure"}]]
omero.web.prefix=/omero
omero.web.session_engine=django.contrib.sessions.backends.cache
omero.web.static_url=/omero/static/
omero.web.ui.top_links=[["Data", "webindex", {"title": "Browse Data via Projects, Tags etc"}], ["History", "history", {"title": "History"}], ["Help", "https://help.openmicroscopy.org/", {"target": "new", "title": "Open OMERO user guide in a new tab"}], ["Figure", "figure_index", {"target": "_blank", "title": "Open Figure in new tab"}]]
omero.web.viewer.view=omero_iviewer.views.index
Thank you and have a nice day!
Jens Eriksson
Sellin Imaging Plattform
Uppsala University
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