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<div>Hi Jens</div>
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<div>I still can't see any obvious problems in the logs. However I've just noticed you've set omero.web.session_engine=django.contrib.sessions.backends.cache</div>
<div>This isn't a configuration we test. Could you try removing it and using the default session engine instead?</div>
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</div>
<div>Thanks, Simon<br>
</div>
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<br>
<div class="gmail_quote">
<div dir="ltr">On Thu, 1 Nov 2018 at 11:49, Jens Eriksson <<a href="mailto:jenseri@gmail.com">jenseri@gmail.com</a>> wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">oops, looks like the uploader doesn't like duplicate filenames. I have re-uploaded the OMEROweb.log from OMERO.web, the empty one must have been from OMERO.server. ID 27055. My bad.
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<div>Peace, </div>
<div dir="ltr">
<div><br>
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<div>Jens</div>
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<br>
<div class="gmail_quote">
<div dir="ltr">On Thu, Nov 1, 2018 at 12:20 PM Simon Li <<a href="mailto:spli@dundee.ac.uk" target="_blank">spli@dundee.ac.uk</a>> wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div dir="ltr">
<div>Hi Jens</div>
<div><br>
</div>
<div>Your OMEROweb.log only contains a single log entry from a week ago, do you have one with debug enabled?
<br>
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<div>Thanks, Simon<br>
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<div class="gmail_quote">
<div dir="ltr">On Thu, 1 Nov 2018 at 08:11, Jens Eriksson <<a href="mailto:jenseri@gmail.com" target="_blank">jenseri@gmail.com</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Ok, I have uploaded the logs with the ID 27054.
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<div>Best,</div>
<div><br>
</div>
<div>Jens</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Wed, Oct 31, 2018 at 5:40 PM Simon Li <<a href="mailto:spli@dundee.ac.uk" target="_blank">spli@dundee.ac.uk</a>> wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div dir="ltr">
<div>Nothing stands out, so if you could upload your logs when you get a chance that'd be great.</div>
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<div dir="ltr">
<div><br>
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<div>Simon<br>
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</div>
<div><br>
<div class="gmail_quote">
<div dir="ltr">On Wed, 31 Oct 2018 at 15:54, Jens Eriksson <<a href="mailto:jenseri@gmail.com" target="_blank">jenseri@gmail.com</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">
<div>Thank you so much for helping me with this, it's really driving me insane.</div>
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<div>Here is the OMERO.server config, and the outputs from master.err (master.out is empty) and the errors from Blitz-0.log.</div>
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<div>I'll upload the logs tomorrow, unless there is a way of doing it without Adobe Flash.</div>
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</div>
<div>There is not really anything that I can see in the provided logs.</div>
<div><br>
</div>
<div>/J</div>
<div><br>
</div>
<div>omero@frankencloud:~$ OMERO.server/bin/omero config get</div>
<div><font size="1">omero.data.dir=/tank/OMERO</font></div>
<div><font size="1"><a href="http://omero.db.name" target="_blank">omero.db.name</a>=omero_database</font></div>
<div><font size="1">omero.db.pass=********</font></div>
<div><font size="1">omero.db.poolsize=100</font></div>
<div><font size="1">omero.db.user=db_user_omero</font></div>
<div><font size="1">omero.jvmcfg.strategy=percent</font></div>
<div><br>
</div>
<div>
<div>omero@frankencloud:~$ cat OMERO.server/var/log/Blitz-0.log | grep ERR </div>
<div><font size="1">2018-10-24 11:43:01,916 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 36057</font></div>
<div><font size="1">2018-10-24 16:01:31,808 ERROR [ ome.system.UpgradeCheck] ( main) Unknown host:<a href="http://upgrade.openmicroscopy.org.uk" target="_blank">http://upgrade.openmicroscopy.org.uk</a></font></div>
<div><font size="1">2018-10-24 16:40:54,209 ERROR [ ome.system.UpgradeCheck] ( main) Unknown host:<a href="http://upgrade.openmicroscopy.org.uk" target="_blank">http://upgrade.openmicroscopy.org.uk</a></font></div>
<div><font size="1">2018-10-25 15:40:25,904 ERROR [ omero.cmd.SessionI] (.Server-10) Error destroying servant: 1a99b5bf-f9d8-49fc-b64c-f48bfef6930comero.grid.SharedResources=ome.services.blitz.impl.SharedResourcesI@a2251c0</font></div>
<div><font size="1">2018-10-26 10:44:55,353 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 29972</font></div>
<div><font size="1">2018-10-26 10:45:37,456 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 30405</font></div>
<div><font size="1">2018-10-26 10:46:19,106 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 30323</font></div>
<div><font size="1">2018-10-26 10:47:00,522 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 30454</font></div>
<div><font size="1">2018-10-26 10:47:41,754 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 30188</font></div>
<div><font size="1">2018-10-26 10:48:23,176 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 30187</font></div>
<div><font size="1">2018-10-26 10:49:05,574 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 30790</font></div>
<div><font size="1">2018-10-26 10:49:48,024 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 30401</font></div>
<div><font size="1">2018-10-26 10:50:30,780 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 30325</font></div>
<div><font size="1">2018-10-26 10:51:14,736 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 30535</font></div>
<div><font size="1">2018-10-26 10:51:58,106 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 30173</font></div>
<div><font size="1">2018-10-26 10:52:40,967 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 28965</font></div>
<div><font size="1">2018-10-26 10:53:44,175 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 26933</font></div>
<div><font size="1">2018-10-26 11:01:38,832 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 22511</font></div>
<div><font size="1">2018-10-26 11:03:41,881 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 57472</font></div>
<div><font size="1">2018-10-26 11:04:05,646 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 25427</font></div>
<div><font size="1">2018-10-26 11:04:53,223 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 265678</font></div>
<div><font size="1">2018-10-26 11:06:47,713 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 37714</font></div>
<div><font size="1">2018-10-26 11:09:20,021 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 47526</font></div>
<div><font size="1">2018-10-26 11:10:46,356 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 47507</font></div>
<div><font size="1">2018-10-26 11:12:28,272 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 47517</font></div>
<div><font size="1">2018-10-26 11:13:48,282 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 47357</font></div>
<div><font size="1">2018-10-26 11:15:08,084 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 46742</font></div>
<div><font size="1">2018-10-26 11:16:14,128 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 46333</font></div>
<div><font size="1">2018-10-26 11:17:48,865 ERROR [ ome.services.util.ServiceHandler] (2-thread-3) Method interface ome.services.util.Executor$Work.doWork invocation took 44539</font></div>
<div><font size="1">2018-10-26 11:37:45,653 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 25861</font></div>
<div><font size="1">2018-10-26 11:38:16,401 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 34381</font></div>
<div><font size="1">2018-10-26 11:38:24,530 ERROR [ ome.services.util.ServiceHandler] (2-thread-2) Method interface ome.services.util.Executor$Work.doWork invocation took 25862</font></div>
<div><font size="1">2018-10-26 11:38:47,376 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 20177</font></div>
<div><font size="1">2018-10-26 11:46:53,337 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 688988</font></div>
<div><font size="1">2018-10-26 16:47:41,011 ERROR [ ome.services.util.ServiceHandler] (2-thread-1) Method interface ome.services.util.Executor$Work.doWork invocation took 32420</font></div>
<div><font size="1">2018-10-26 16:48:48,937 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 34025</font></div>
<div><font size="1">2018-10-26 16:51:00,665 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 34483</font></div>
<div><font size="1">2018-10-29 10:40:21,317 ERROR [ ome.services.util.ServiceHandler] (2-thread-5) Method interface ome.services.util.Executor$Work.doWork invocation took 312551</font></div>
<div><font size="1">2018-10-29 10:44:15,660 ERROR [ ome.services.util.ServiceHandler] (2-thread-4) Method interface ome.services.util.Executor$Work.doWork invocation took 21411</font></div>
<div><font size="1">2018-10-29 16:07:36,367 INFO [ o.c.a.ResetPasswordRequestI.@59bb2d91] (2-thread-4) notify cancelled: omero.cmd.ERR@72073a15/omero.cmd.Status@64113dc3</font></div>
<div><font size="1">2018-10-29 16:07:36,380 INFO [ o.c.a.ResetPasswordRequestI.@59bb2d91] (.Server-39) notify cancelled: omero.cmd.ERR@72073a15/omero.cmd.Status@64113dc3</font></div>
</div>
<div><font size="1"><br>
</font></div>
<div>
<div><font size="2">omero@frankencloud:~$ cat OMERO.server/var/log/master.err</font></div>
<div><font size="2"><br>
</font></div>
<div style="font-size:x-small">Oct 22, 2018 6:47:27 PM java.util.prefs.FileSystemPreferences$1 run</div>
<div style="font-size:x-small">INFO: Created user preferences directory.</div>
<div style="font-size:x-small">-! 10/23/18 11:45:19.424 icegridnode: warning: exception occurred while deactivating `OMERO.Glacier2' using process proxy:</div>
<div style="font-size:x-small"> Network.cpp:2357: Ice::ConnectionRefusedException:</div>
<div style="font-size:x-small"> connection refused: Connection refused</div>
<div style="font-size:x-small">-! 10/23/18 11:45:19.425 icegridnode: warning: exception occurred while deactivating `OMERO.IceStorm' using process proxy:</div>
<div style="font-size:x-small"> Network.cpp:2357: Ice::ConnectionRefusedException:</div>
<div style="font-size:x-small"> connection refused: Connection refused</div>
<div style="font-size:x-small">!! 10/23/18 11:45:19.608 error: communicator not destroyed during global destruction.!! 10/23/18 13:20:11.369 error: communicator not destroyed during global destruction.-! 10/24/18 11:40:53.911 icegridnode: warning: exception
occurred while deactivating `OMERO.Glacier2' using process proxy:</div>
<div style="font-size:x-small"> Network.cpp:2357: Ice::ConnectionRefusedException:</div>
<div style="font-size:x-small"> connection refused: Connection refused</div>
<div style="font-size:x-small">-! 10/24/18 11:40:53.911 icegridnode: warning: exception occurred while deactivating `OMERO.IceStorm' using process proxy:</div>
<div style="font-size:x-small"> Network.cpp:2357: Ice::ConnectionRefusedException:</div>
<div style="font-size:x-small"> connection refused: Connection refused</div>
<div style="font-size:x-small">!! 10/24/18 11:40:54.294 error: communicator not destroyed during global destruction.-! 10/24/18 15:54:38.959 icegridnode: warning: exception occurred while deactivating `OMERO.IceStorm' using process proxy:</div>
<div style="font-size:x-small"> Network.cpp:2357: Ice::ConnectionRefusedException:</div>
<div style="font-size:x-small"> connection refused: Connection refused</div>
<div style="font-size:x-small">-! 10/24/18 15:54:38.960 icegridnode: warning: exception occurred while deactivating `OMERO.Glacier2' using process proxy:</div>
<div style="font-size:x-small"> Network.cpp:2357: Ice::ConnectionRefusedException:</div>
<div style="font-size:x-small"> connection refused: Connection refused</div>
<div style="font-size:x-small">-! 10/24/18 15:54:38:971 warning: Blitz-0-Ice.ThreadPool.Server-41: dispatch exception:</div>
<div style="font-size:x-small"> identity: session-9795340b-fa8b-4d9a-af63-f0f2cd57ba01/1823dd68-afb4-450d-bfcf-c5fda7c9c06c</div>
<div style="font-size:x-small"> facet:</div>
<div style="font-size:x-small"> operation: destroy</div>
<div style="font-size:x-small"> remote host: 130.238.46.98 remote port: 34148</div>
<div style="font-size:x-small"> Ice.ObjectAdapterDeactivatedException</div>
<div style="font-size:x-small"> name = "BlitzAdapter"</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.unregisterServant(SessionI.java:651)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:454)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:384)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.doDestroy(SessionI.java:374)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.destroy(SessionI.java:302)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)</div>
<div style="font-size:x-small"> at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)</div>
<div style="font-size:x-small"> at IceInternal.Incoming.invoke(Incoming.java:221)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.dispatch(ConnectionI.java:1145)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.message(ConnectionI.java:1056)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.run(ThreadPool.java:395)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.access$300(ThreadPool.java:12)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)</div>
<div style="font-size:x-small"> at java.lang.Thread.run(Thread.java:748)</div>
<div style="font-size:x-small"><br>
</div>
<div style="font-size:x-small">-! 10/24/18 15:54:38:970 warning: Blitz-0-Ice.ThreadPool.Server-36: dispatch exception:</div>
<div style="font-size:x-small"> identity: session-9fc728a1-93c0-4fef-84c6-1e4ccaf1865d/4a1b1bef-86f7-4f36-a384-6fa003e62e39</div>
<div style="font-size:x-small"> facet:</div>
<div style="font-size:x-small"> operation: destroy</div>
<div style="font-size:x-small"> remote host: 130.238.46.98 remote port: 34150</div>
<div style="font-size:x-small"> Ice.ObjectAdapterDeactivatedException</div>
<div style="font-size:x-small"> name = "BlitzAdapter"</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.unregisterServant(SessionI.java:651)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:454)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:384)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.doDestroy(SessionI.java:374)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.destroy(SessionI.java:302)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)</div>
<div style="font-size:x-small"> at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)</div>
<div style="font-size:x-small"> at IceInternal.Incoming.invoke(Incoming.java:221)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.dispatch(ConnectionI.java:1145)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.message(ConnectionI.java:1056)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.run(ThreadPool.java:395)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.access$300(ThreadPool.java:12)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)</div>
<div style="font-size:x-small"> at java.lang.Thread.run(Thread.java:748)</div>
<div style="font-size:x-small"><br>
</div>
<div style="font-size:x-small">!! 10/24/18 15:54:39.050 error: communicator not destroyed during global destruction.-! 10/24/18 16:01:24.760 icegridnode: warning: failed to join the multicast group for IceGrid discovery:</div>
<div style="font-size:x-small"> endpoints = udp -h "239.255.0.1" -p 4061</div>
<div style="font-size:x-small"> Network.cpp:1859: Ice::SocketException:</div>
<div style="font-size:x-small"> socket exception: No such device</div>
<div style="font-size:x-small">-! 10/24/18 16:09:16.352 icegridnode: warning: exception occurred while deactivating `OMERO.IceStorm' using process proxy:</div>
<div style="font-size:x-small"> Network.cpp:2357: Ice::ConnectionRefusedException:</div>
<div style="font-size:x-small"> connection refused: Connection refused</div>
<div style="font-size:x-small">-! 10/24/18 16:09:16.353 icegridnode: warning: exception occurred while deactivating `OMERO.Glacier2' using process proxy:</div>
<div style="font-size:x-small"> Network.cpp:2357: Ice::ConnectionRefusedException:</div>
<div style="font-size:x-small"> connection refused: Connection refused</div>
<div style="font-size:x-small">-! 10/24/18 16:09:16:397 warning: Blitz-0-Ice.ThreadPool.Server-8: dispatch exception:</div>
<div style="font-size:x-small"> identity: session-6b461b4d-4328-4682-8b33-09350af07a5d/4792b70e-7198-41ea-bb6d-0a118d4e6f64</div>
<div style="font-size:x-small"> facet:</div>
<div style="font-size:x-small"> operation: destroy</div>
<div style="font-size:x-small"> remote host: 127.0.0.1 remote port: 41696</div>
<div style="font-size:x-small"> Ice.ObjectAdapterDeactivatedException</div>
<div style="font-size:x-small"> name = "BlitzAdapter"</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.unregisterServant(SessionI.java:651)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:454)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:384)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.doDestroy(SessionI.java:374)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.destroy(SessionI.java:302)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)</div>
<div style="font-size:x-small"> at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)</div>
<div style="font-size:x-small"> at IceInternal.Incoming.invoke(Incoming.java:221)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.dispatch(ConnectionI.java:1145)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.message(ConnectionI.java:1056)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.run(ThreadPool.java:395)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.access$300(ThreadPool.java:12)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)</div>
<div style="font-size:x-small"> at java.lang.Thread.run(Thread.java:748)</div>
<div style="font-size:x-small"><br>
</div>
<div style="font-size:x-small">-! 10/24/18 16:09:16:396 warning: Blitz-0-Ice.ThreadPool.Server-10: dispatch exception:</div>
<div style="font-size:x-small"> identity: session-d4b1b636-7952-47ed-8604-2eeec8d38b82/02ce8793-eb34-4745-952b-16e1b32e70cd</div>
<div style="font-size:x-small"> facet:</div>
<div style="font-size:x-small"> operation: destroy</div>
<div style="font-size:x-small"> remote host: 0:0:0:0:0:0:0:1 remote port: 37742</div>
<div style="font-size:x-small"> Ice.ObjectAdapterDeactivatedException</div>
<div style="font-size:x-small"> name = "BlitzAdapter"</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.unregisterServant(SessionI.java:651)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:454)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:384)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.doDestroy(SessionI.java:374)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.destroy(SessionI.java:302)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)</div>
<div style="font-size:x-small"> at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)</div>
<div style="font-size:x-small"> at IceInternal.Incoming.invoke(Incoming.java:221)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.dispatch(ConnectionI.java:1145)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.message(ConnectionI.java:1056)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.run(ThreadPool.java:395)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.access$300(ThreadPool.java:12)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)</div>
<div style="font-size:x-small"> at java.lang.Thread.run(Thread.java:748)</div>
<div style="font-size:x-small"><br>
</div>
<div style="font-size:x-small">!! 10/24/18 16:09:16.511 error: communicator not destroyed during global destruction.-! 10/24/18 16:40:46.919 icegridnode: warning: failed to join the multicast group for IceGrid discovery:</div>
<div style="font-size:x-small"> endpoints = udp -h "239.255.0.1" -p 4061</div>
<div style="font-size:x-small"> Network.cpp:1859: Ice::SocketException:</div>
<div style="font-size:x-small"> socket exception: No such device</div>
<div style="font-size:x-small">!! 10/25/18 14:44:04.625 error: communicator not destroyed during global destruction.-! 10/25/18 15:40:25:903 warning: Blitz-0-Ice.ThreadPool.Server-4: dispatch exception:</div>
<div style="font-size:x-small"> identity: session-701ec8c3-0e53-4164-90fb-224e952b1bb6/6068e95d-a9e5-4ac8-8acd-66b34030e0d4</div>
<div style="font-size:x-small"> facet:</div>
<div style="font-size:x-small"> operation: destroy</div>
<div style="font-size:x-small"> remote host: 130.238.46.98 remote port: 37082</div>
<div style="font-size:x-small"> Ice.ObjectAdapterDeactivatedException</div>
<div style="font-size:x-small"> name = "BlitzAdapter"</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.unregisterServant(SessionI.java:651)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:454)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:384)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.doDestroy(SessionI.java:374)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.destroy(SessionI.java:302)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)</div>
<div style="font-size:x-small"> at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)</div>
<div style="font-size:x-small"> at IceInternal.Incoming.invoke(Incoming.java:221)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.dispatch(ConnectionI.java:1145)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.message(ConnectionI.java:1056)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.run(ThreadPool.java:395)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.access$300(ThreadPool.java:12)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)</div>
<div style="font-size:x-small"> at java.lang.Thread.run(Thread.java:748)</div>
<div style="font-size:x-small"><br>
</div>
<div style="font-size:x-small">-! 10/25/18 15:40:25:905 warning: Blitz-0-Ice.ThreadPool.Server-10: dispatch exception:</div>
<div style="font-size:x-small"> identity: session-1a99b5bf-f9d8-49fc-b64c-f48bfef6930c/2d172bfb-ebda-47f3-8e69-139e28b69564</div>
<div style="font-size:x-small"> facet:</div>
<div style="font-size:x-small"> operation: destroy</div>
<div style="font-size:x-small"> remote host: 130.238.46.98 remote port: 37084</div>
<div style="font-size:x-small"> Ice.ObjectAdapterDeactivatedException</div>
<div style="font-size:x-small"> name = "BlitzAdapter"</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.unregisterServant(SessionI.java:651)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:454)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:384)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.doDestroy(SessionI.java:374)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.destroy(SessionI.java:302)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)</div>
<div style="font-size:x-small"> at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)</div>
<div style="font-size:x-small"> at IceInternal.Incoming.invoke(Incoming.java:221)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.dispatch(ConnectionI.java:1145)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.message(ConnectionI.java:1056)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.run(ThreadPool.java:395)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.access$300(ThreadPool.java:12)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)</div>
<div style="font-size:x-small"> at java.lang.Thread.run(Thread.java:748)</div>
<div style="font-size:x-small"><br>
</div>
<div style="font-size:x-small">!! 10/25/18 15:40:25.981 error: communicator not destroyed during global destruction.!! 10/30/18 09:56:24.340 error: communicator not destroyed during global destruction.!! 10/30/18 10:59:34.561 error: communicator not destroyed
during global destruction.-! 10/30/18 11:07:59:780 warning: Blitz-0-Ice.ThreadPool.Server-10: dispatch exception:</div>
<div style="font-size:x-small"> identity: session-01bbf860-5ddc-4333-8b4d-6dba4c6466f0/2f093ce1-aa0b-4328-bb39-9147391d40b5</div>
<div style="font-size:x-small"> facet:</div>
<div style="font-size:x-small"> operation: destroy</div>
<div style="font-size:x-small"> remote host: 130.238.46.98 remote port: 41308</div>
<div style="font-size:x-small"> Ice.ObjectAdapterDeactivatedException</div>
<div style="font-size:x-small"> name = "BlitzAdapter"</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.checkForDeactivation(ObjectAdapterI.java:1170)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.findFacet(ObjectAdapterI.java:498)</div>
<div style="font-size:x-small"> at Ice.ObjectAdapterI.find(ObjectAdapterI.java:491)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.unregisterServant(SessionI.java:651)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:454)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.cleanServants(SessionI.java:384)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.doDestroy(SessionI.java:374)</div>
<div style="font-size:x-small"> at omero.cmd.SessionI.destroy(SessionI.java:302)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryTie.destroy(_ServiceFactoryTie.java:65)</div>
<div style="font-size:x-small"> at Glacier2._SessionDisp.___destroy(_SessionDisp.java:94)</div>
<div style="font-size:x-small"> at omero.api._ServiceFactoryDisp.__dispatch(_ServiceFactoryDisp.java:1263)</div>
<div style="font-size:x-small"> at IceInternal.Incoming.invoke(Incoming.java:221)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.invokeAll(ConnectionI.java:2536)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.dispatch(ConnectionI.java:1145)</div>
<div style="font-size:x-small"> at Ice.ConnectionI.message(ConnectionI.java:1056)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.run(ThreadPool.java:395)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool.access$300(ThreadPool.java:12)</div>
<div style="font-size:x-small"> at IceInternal.ThreadPool$EventHandlerThread.run(ThreadPool.java:832)</div>
<div style="font-size:x-small"> at java.lang.Thread.run(Thread.java:748)</div>
<div style="font-size:x-small"><br>
</div>
<div style="font-size:x-small">!! 10/30/18 11:07:59.840 error: communicator not destroyed during global destruction.</div>
</div>
<div><br>
</div>
<div><br>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Wed, Oct 31, 2018 at 4:14 PM Simon Li <<a href="mailto:spli@dundee.ac.uk" target="_blank">spli@dundee.ac.uk</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">I can't see any obvious problems. The two entries in your Nginx error.log are fine, OMERO.web let's you fetch files from the statics directory but doesn't let you list them, and the missing favicon is fine.</div>
<div dir="ltr"><br>
</div>
<div>Could you post your OMERO.server config, and check your OMERO.server logs for errors, in particular master.* and Blitz-0.log? If you can't see anything useful could you upload all your logs (OMERO.server and OMERO.web) to
<a href="https://www.openmicroscopy.org/qa2/" target="_blank">https://www.openmicroscopy.org/qa2/</a> ?</div>
<div><br>
</div>
<div>Best wishes, Simon<br>
</div>
<div dir="ltr"><br>
</div>
<div dir="ltr"><br>
</div>
</div>
</div>
</div>
<div><br>
<div class="gmail_quote">
<div dir="ltr">On Tue, 30 Oct 2018 at 14:51, Jens Eriksson <<a href="mailto:jenseri@gmail.com" target="_blank">jenseri@gmail.com</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Nothing odd pops out in the nginx access.log.
<div><br>
</div>
<div>In the Nginx error.log there are two entries that may be intreresting:</div>
<div>
<div>2018/10/30 10:56:40 [error] 93526#93526: *80 directory index of "/home/omero/OMERO.py/lib/python/omeroweb/static/" is forbidden, client: 130.238.46.201, server: localhost, request: "GET /omero/static/ HTTP/1.1", host: "<a href="http://frankencloud.imbim.uu.se" target="_blank">frankencloud.imbim.uu.se</a>"</div>
<div>2018/10/30 13:59:31 [error] 93528#93528: *111 open() "/usr/share/nginx/html/favicon.ico" failed (2: No such file or directory), client: 130.238.46.81, server: localhost, request: "GET /favicon.ico HTTP/1.1", host: "<a href="http://frankencloud.imbim.uu.se" target="_blank">frankencloud.imbim.uu.se</a>"</div>
<div><br>
</div>
<div><a href="http://frankencloud.imbim.uu.se" target="_blank">frankencloud.imbim.uu.se</a> is the server on out local network.</div>
<div><br>
</div>
<div>Restarting OMERO.web with omero.web.debug set True and reading through the OMEROweb.log does not give any new insights. I appended it to the end of the email, in case you see something I don't.</div>
<div><br>
</div>
<div>Logging in via OMERO.py/bin/omero login seems to work fine:</div>
<div><br>
</div>
<div><font size="1">(omerowebvenv) omero@frankencloud:~$ OMERO.py/bin/omero login</font></div>
<div><font size="1">Server: [localhost:4064]</font></div>
<div><font size="1">Username: [omero]root</font></div>
<div><font size="1">Password:</font></div>
<div><font size="1">Created session for root@localhost:4064. Idle timeout: 10 min. Current group: system </font><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div>
<div><font size="1">omero@frankencloud:~$ cat OMERO.py/var/log/OMEROweb.log</font></div>
<div><font size="1">2018-10-30 14:22:30,320 INFO [ __main__] (MainThread) Application Starting...</font></div>
<div><font size="1">2018-10-30 14:22:30,325 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:30,325 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:30,326 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) ADMINS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER = 'wsgi-tcp' (source:omero.web.application_server)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_HOST = '127.0.0.1' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_MAX_REQUESTS = 500 (source:omero.web.application_server.max_requests)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_PORT = 4080 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) ADDITIONAL_APPS = [u'omero_figure', u'omero_iviewer'] (source:omero.web.apps)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) BASE_INCLUDE_TEMPLATE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CACHES = {u'default': {u'BACKEND': u'django.core.cache.backends.dummy.DummyCache'}} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CHUNK_SIZE = 1048576 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_ALLOW_ALL = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,326 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_WHITELIST = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) DATABASES = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) DEBUG = True (source:omero.web.debug)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) INDEX_TEMPLATE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGDIR = '/home/omero/OMERO.py/var/log' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGIN_LOGO = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGIN_REDIRECT = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) LOGIN_VIEW = 'weblogin' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) MIDDLEWARE_CLASSES_LIST = [{u'index': 1, u'class': u'django.middleware.common.BrokenLinkEmailsMiddleware'}, {u'index': 2, u'class': u'django.middleware.common.CommonMiddleware'},
{u'index': 3, u'class': u'django.contrib.sessions.middleware.SessionMiddleware'}, {u'index': 4, u'class': u'django.middleware.csrf.CsrfViewMiddleware'}, {u'index': 5, u'class': u'django.contrib.messages.middleware.MessageMiddleware'}, {u'index': 0, u'class':
u'whitenoise.middleware.WhiteNoiseMiddleware'}] (source:omero.web.middleware)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) OPEN_WITH = [[u'Image viewer', u'webgateway', {u'supported_objects': [u'image'], u'script_url': u'webclient/javascript/ome.openwith_viewer.js'}], [u'omero_figure',
u'new_figure', {u'supported_objects': [u'images'], u'target': u'_blank', u'label': u'OMERO.figure'}]] (source:omero.web.open_with)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PAGE = 200 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PING_INTERVAL = 60000 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_CSS_COMPRESSOR = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,327 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_JS_COMPRESSOR = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_STORAGE = 'pipeline.storage.PipelineStorage' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) FORCE_SCRIPT_NAME = '/omero' (source:omero.web.prefix)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_ENABLED = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_KEY = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_TIMEOUT = 86400 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_ENABLED = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_GET_ONLY = True (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_PASSWORD = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_SERVER_ID = 1 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_URL_FILTER = <_sre.SRE_Pattern object at 0x7f9b4c618660> (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_USER = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SECRET_KEY = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SECURE = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SECURE_PROXY_SSL_HEADER = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SERVER_LIST = [[u'localhost', 4064, u'omero']] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,328 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_AGE = 86400 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_DOMAIN = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_NAME = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_ENGINE = 'django.contrib.sessions.backends.cache' (source:omero.web.session_engine)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SESSION_EXPIRE_AT_BROWSER_CLOSE = True (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SHARING_OPENGRAPH = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) SHARING_TWITTER = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) STATIC_ROOT = '/home/omero/OMERO.py/lib/python/omeroweb/static' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) STATIC_URL = '/omero/static/' (source:omero.web.static_url)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_DIRS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) TEMPLATE_DIRS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) THUMBNAILS_BATCH = 50 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) CENTER_PLUGINS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) METADATA_PANES = [{u'index': 1, u'name': u'tag', u'label': u'Tags'}, {u'index': 2, u'name': u'map', u'label': u'Key-Value Pairs'}, {u'index': 3, u'name':
u'table', u'label': u'Tables'}, {u'index': 4, u'name': u'file', u'label': u'Attachments'}, {u'index': 5, u'name': u'comment', u'label': u'Comments'}, {u'index': 6, u'name': u'rating', u'label': u'Ratings'}, {u'index': 7, u'name': u'other', u'label': u'Others'}]
(source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) RIGHT_PLUGINS = [[u'Acquisition', u'webclient/data/includes/right_plugin.acquisition.js.html', u'metadata_tab'], [u'Preview', u'webclient/data/includes/right_plugin.preview.js.html',
u'preview_tab']] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,329 DEBUG [ omeroweb.settings] (MainThread) TOP_LINKS = [[u'Data', u'webindex', {u'title': u'Browse Data via Projects, Tags etc'}], [u'History', u'history', {u'title': u'History'}], [u'Help', u'<a href="https://help.openmicroscopy.org/" target="_blank">https://help.openmicroscopy.org/</a>',
{u'target': u'new', u'title': u'Open OMERO user guide in a new tab'}], [u'Figure', u'figure_index', {u'target': u'_blank', u'title': u'Open Figure in new tab'}]] (source:omero.web.ui.top_links)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) USE_X_FORWARDED_HOST = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) VIEWER_VIEW = 'omero_iviewer.views.index' (source:omero.web.viewer.view)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WEBGATEWAY_CACHE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WSGI_ARGS = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WSGI_TIMEOUT = 60 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) WSGI_WORKERS = 5 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_figure</font></div>
<div><font size="1">2018-10-30 14:22:30,330 INFO [ root] (MainThread) Processing custom settings for module omero_figure.settings</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_iviewer</font></div>
<div><font size="1">2018-10-30 14:22:30,330 DEBUG [ omeroweb.settings] (MainThread) Couldn't import settings from app: omero_iviewer</font></div>
<div><font size="1">2018-10-30 14:22:30,331 DEBUG [ omeroweb.settings] (MainThread) INSTALLED_APPS=[('django.contrib.staticfiles', 'django.contrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.contrib.sites',
u'omero_figure', u'omero_iviewer', 'omeroweb.feedback', 'omeroweb.webadmin', 'omeroweb.webclient', 'omeroweb.webgateway', 'omeroweb.webredirect', 'omeroweb.api', 'pipeline')]</font></div>
<div><font size="1">2018-10-30 13:22:30,441 WARNI [ py.warnings] (proc.112125) <module>():9 /home/omero/omerowebvenv/local/lib/python2.7/site-packages/pipeline/utils.py:11: RemovedInDjango19Warning: django.utils.importlib will be
removed in Django 1.9.</font></div>
<div><font size="1"> from django.utils import importlib</font></div>
<div><font size="1"><br>
</font></div>
<div><font size="1">2018-10-30 14:22:31,299 INFO [ __main__] (MainThread) Application Starting...</font></div>
<div><font size="1">2018-10-30 14:22:31,303 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:31,304 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:31,304 INFO [ root] (MainThread) Processing custom settings for module omeroweb.settings</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) ADMINS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER = 'wsgi-tcp' (source:omero.web.application_server)</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_HOST = '127.0.0.1' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_MAX_REQUESTS = 500 (source:omero.web.application_server.max_requests)</font></div>
<div><font size="1">2018-10-30 14:22:31,304 DEBUG [ omeroweb.settings] (MainThread) APPLICATION_SERVER_PORT = 4080 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) ADDITIONAL_APPS = [u'omero_figure', u'omero_iviewer'] (source:omero.web.apps)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) BASE_INCLUDE_TEMPLATE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CACHES = {u'default': {u'BACKEND': u'django.core.cache.backends.dummy.DummyCache'}} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CHUNK_SIZE = 1048576 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_ALLOW_ALL = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) CORS_ORIGIN_WHITELIST = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) DATABASES = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) DEBUG = True (source:omero.web.debug)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) INDEX_TEMPLATE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGDIR = '/home/omero/OMERO.py/var/log' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGIN_LOGO = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGIN_REDIRECT = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) LOGIN_VIEW = 'weblogin' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,305 DEBUG [ omeroweb.settings] (MainThread) MIDDLEWARE_CLASSES_LIST = [{u'index': 1, u'class': u'django.middleware.common.BrokenLinkEmailsMiddleware'}, {u'index': 2, u'class': u'django.middleware.common.CommonMiddleware'},
{u'index': 3, u'class': u'django.contrib.sessions.middleware.SessionMiddleware'}, {u'index': 4, u'class': u'django.middleware.csrf.CsrfViewMiddleware'}, {u'index': 5, u'class': u'django.contrib.messages.middleware.MessageMiddleware'}, {u'index': 0, u'class':
u'whitenoise.middleware.WhiteNoiseMiddleware'}] (source:omero.web.middleware)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) OPEN_WITH = [[u'Image viewer', u'webgateway', {u'supported_objects': [u'image'], u'script_url': u'webclient/javascript/ome.openwith_viewer.js'}], [u'omero_figure',
u'new_figure', {u'supported_objects': [u'images'], u'target': u'_blank', u'label': u'OMERO.figure'}]] (source:omero.web.open_with)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PAGE = 200 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PING_INTERVAL = 60000 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_CSS_COMPRESSOR = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PIPELINE_JS_COMPRESSOR = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_STORAGE = 'pipeline.storage.PipelineStorage' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) FORCE_SCRIPT_NAME = '/omero' (source:omero.web.prefix)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_ENABLED = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_KEY = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_CACHE_TIMEOUT = 86400 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_ENABLED = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_GET_ONLY = True (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,306 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_PASSWORD = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_SERVER_ID = 1 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_URL_FILTER = <_sre.SRE_Pattern object at 0x7f0343621660> (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) PUBLIC_USER = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SECRET_KEY = u'********************' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SECURE = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SECURE_PROXY_SSL_HEADER = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SERVER_LIST = [[u'localhost', 4064, u'omero']] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_AGE = 86400 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_DOMAIN = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_COOKIE_NAME = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_ENGINE = 'django.contrib.sessions.backends.cache' (source:omero.web.session_engine)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SESSION_EXPIRE_AT_BROWSER_CLOSE = True (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SHARING_OPENGRAPH = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,307 DEBUG [ omeroweb.settings] (MainThread) SHARING_TWITTER = {} (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) STATIC_ROOT = '/home/omero/OMERO.py/lib/python/omeroweb/static' (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) STATIC_URL = '/omero/static/' (source:omero.web.static_url)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) STATICFILES_DIRS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) TEMPLATE_DIRS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) THUMBNAILS_BATCH = 50 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) CENTER_PLUGINS = [] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) METADATA_PANES = [{u'index': 1, u'name': u'tag', u'label': u'Tags'}, {u'index': 2, u'name': u'map', u'label': u'Key-Value Pairs'}, {u'index': 3, u'name':
u'table', u'label': u'Tables'}, {u'index': 4, u'name': u'file', u'label': u'Attachments'}, {u'index': 5, u'name': u'comment', u'label': u'Comments'}, {u'index': 6, u'name': u'rating', u'label': u'Ratings'}, {u'index': 7, u'name': u'other', u'label': u'Others'}]
(source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) RIGHT_PLUGINS = [[u'Acquisition', u'webclient/data/includes/right_plugin.acquisition.js.html', u'metadata_tab'], [u'Preview', u'webclient/data/includes/right_plugin.preview.js.html',
u'preview_tab']] (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) TOP_LINKS = [[u'Data', u'webindex', {u'title': u'Browse Data via Projects, Tags etc'}], [u'History', u'history', {u'title': u'History'}], [u'Help', u'<a href="https://help.openmicroscopy.org/" target="_blank">https://help.openmicroscopy.org/</a>',
{u'target': u'new', u'title': u'Open OMERO user guide in a new tab'}], [u'Figure', u'figure_index', {u'target': u'_blank', u'title': u'Open Figure in new tab'}]] (source:omero.web.ui.top_links)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) USE_X_FORWARDED_HOST = False (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) VIEWER_VIEW = 'omero_iviewer.views.index' (source:omero.web.viewer.view)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) WEBGATEWAY_CACHE = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) WSGI_ARGS = None (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,308 DEBUG [ omeroweb.settings] (MainThread) WSGI_TIMEOUT = 60 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) WSGI_WORKERS = 5 (source:default)</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_figure</font></div>
<div><font size="1">2018-10-30 14:22:31,309 INFO [ root] (MainThread) Processing custom settings for module omero_figure.settings</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) Attempting to import additional app settings for app: omero_iviewer</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) Couldn't import settings from app: omero_iviewer</font></div>
<div><font size="1">2018-10-30 14:22:31,309 DEBUG [ omeroweb.settings] (MainThread) INSTALLED_APPS=[('django.contrib.staticfiles', 'django.contrib.auth', 'django.contrib.contenttypes', 'django.contrib.sessions', 'django.contrib.sites',
u'omero_figure', u'omero_iviewer', 'omeroweb.feedback', 'omeroweb.webadmin', 'omeroweb.webclient', 'omeroweb.webgateway', 'omeroweb.webredirect', 'omeroweb.api', 'pipeline')]</font></div>
</div>
<div><br>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Tue, Oct 30, 2018 at 1:05 PM Simon Li <<a href="mailto:spli@dundee.ac.uk" target="_blank">spli@dundee.ac.uk</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div>Hi Jens</div>
<div><br>
</div>
<div>Do you see anything relevant in your OMERO.web log (var/log/OMEROweb.log) and nginx logs (access.log, error.log) whilst logging in? If there's nothing could you temporarily enable debug logs (<span style="font-family:monospace,monospace">omero config set
omero.web.debug True</span>) and see if there's any more information in OMEROweb.log. If that doesn't help could you activate your web virtualenv in a terminal and attempt to connect to your server using bin/omero login?</div>
<div><br>
</div>
<div>Simon<br>
</div>
</div>
</div>
</div>
<br>
<div class="gmail_quote"></div>
</div>
<div>
<div class="gmail_quote">
<div dir="ltr">On Tue, 30 Oct 2018 at 10:45, Jens Eriksson <<a href="mailto:jenseri@gmail.com" target="_blank">jenseri@gmail.com</a>> wrote:<br>
</div>
</div>
</div>
<div>
<div class="gmail_quote">
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Hello,
<div><br>
</div>
<div>I have recently installed OMERO.server 5.4.9 on an Ubuntu 16.04 system. The server works as intended with the default ports open. OMERO-insight can be used to connect to and administer the server as normal.</div>
<div><br>
</div>
<div>I have also installed OMERO.web separately from OMERO.server in a virtualenv, as described
<a href="https://docs.openmicroscopy.org/omero/5.4.9/sysadmins/unix/install-web/walkthrough/omeroweb-install-ubuntu-ice3.6.html" target="_blank">
here</a>. I can connect to the OMERO.web login page (my.serverip/omero), but entering a correct username and pass simply reloads the page. If the server is down, then the OMERO.web login page displays the "cannot connect to server"-message. Also, if I enter
the wrong password and/or user then the login page displays: "<span style="background-color:rgb(244,245,245);color:rgb(227,100,111);font-family:Helvetica,Arial,sans-serif;font-size:11px;text-align:center">Error: Connection not available, please check your
user name and password."</span></div>
<div><br>
</div>
It seems like OMERO.web is in communication with the OMERO.server, but that something is not configured correctly when going from the login in to the rest of OMERO.web.
<div><br>
</div>
<div>OMERO.server/bin/omero admin diagnostics:</div>
<div><br>
</div>
<div>
<div>================================================================================</div>
<div>OMERO Diagnostics (admin) 5.4.9-ice36-b101</div>
<div>================================================================================</div>
<div><br>
</div>
<div>Commands: java -version 1.8.0 (/usr/bin/java)</div>
<div>Commands: python -V 2.7.12 (/usr/bin/python)</div>
<div>Commands: icegridnode --version 3.6.4 (/usr/bin/icegridnode)</div>
<div>Commands: icegridadmin --version 3.6.4 (/usr/bin/icegridadmin)</div>
<div>Commands: psql --version 9.6.10 (/usr/bin/psql)</div>
<div><br>
</div>
<div>Server: icegridnode not started</div>
<div><br>
</div>
<div>Log dir: /home/omero/OMERO.server/var/log exists</div>
<div>Log files: Blitz-0.log 217.0 MB errors=39 warnings=3111</div>
<div>Log files: DropBox.log 25.0 KB errors=0 warnings=10</div>
<div>Log files: FileServer.log 3.0 KB</div>
<div>Log files: Indexer-0.log 365.0 KB</div>
<div>Log files: MonitorServer.log 13.0 KB</div>
<div>Log files: OMEROweb.lock 0.0 KB</div>
<div>Log files: OMEROweb.log 0.0 KB errors=0 warnings=1</div>
<div>Log files: PixelData-0.log 301.0 KB errors=42 warnings=4</div>
<div>Log files: Processor-0.log 1.0 MB errors=0 warnings=5</div>
<div>Log files: Tables-0.log 17.0 KB errors=0 warnings=6</div>
<div>Log files: TestDropBox.log n/a</div>
<div>Log files: master.err 13.0 KB errors=7 warnings=11</div>
<div>Log files: master.out 0.0 KB</div>
<div>Log files: Total size 218.93 MB</div>
<div><br>
</div>
<div><br>
</div>
<div>Environment:OMERO_HOME=(unset)</div>
<div>Environment:OMERO_NODE=(unset)</div>
<div>Environment:OMERO_MASTER=(unset)</div>
<div>Environment:OMERO_USERDIR=(unset)</div>
<div>Environment:OMERO_TMPDIR=(unset)</div>
<div>Environment:PATH=/home/omero/bin:/home/omero/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin</div>
<div>Environment:PYTHONPATH=(unset)</div>
<div>Environment:ICE_HOME=(unset)</div>
<div>Environment:LD_LIBRARY_PATH=(unset)</div>
<div>Environment:DYLD_LIBRARY_PATH=(unset)</div>
<div><br>
</div>
<div>Cannot list deployed applications.</div>
<div>OMERO data dir:'/tank/OMERO' Exists? True Is writable? True</div>
<div>OMERO temp dir:'/home/omero/omero/tmp' Exists? True Is writable? True (Size: 0)</div>
<div><br>
</div>
<div>JVM settings: Blitz-${index} -Xmx7200m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions</div>
<div>JVM settings: Indexer-${index} -Xmx4800m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions</div>
<div>JVM settings: PixelData-${index} -Xmx7200m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions</div>
<div>JVM settings: Repository-${index} -Xmx4800m -XX:MaxPermSize=1g -XX:+IgnoreUnrecognizedVMOptions</div>
<div><br>
</div>
<div>OMERO.py/bin/omero config get:</div>
<div><br>
</div>
<div>
<div>omero.web.application_server=wsgi-tcp</div>
<div>omero.web.application_server.max_requests=500</div>
<div>omero.web.apps=["omero_figure", "omero_iviewer"]</div>
<div>omero.web.debug=False</div>
<div>omero.web.middleware=[{"index": 1, "class": "django.middleware.common.BrokenLinkEmailsMiddleware"}, {"index": 2, "class": "django.middleware.common.CommonMiddleware"}, {"index": 3, "class": "django.contrib.sessions.middleware.SessionMiddleware"}, {"index":
4, "class": "django.middleware.csrf.CsrfViewMiddleware"}, {"index": 5, "class": "django.contrib.messages.middleware.MessageMiddleware"}, {"index": 0, "class": "whitenoise.middleware.WhiteNoiseMiddleware"}]</div>
<div>omero.web.open_with=[["Image viewer", "webgateway", {"supported_objects": ["image"], "script_url": "webclient/javascript/ome.openwith_viewer.js"}], ["omero_figure", "new_figure", {"supported_objects": ["images"], "target": "_blank", "label": "OMERO.figure"}]]</div>
<div>omero.web.prefix=/omero</div>
<div>omero.web.session_engine=django.contrib.sessions.backends.cache</div>
<div>omero.web.static_url=/omero/static/</div>
<div>omero.web.ui.top_links=[["Data", "webindex", {"title": "Browse Data via Projects, Tags etc"}], ["History", "history", {"title": "History"}], ["Help", "<a href="https://help.openmicroscopy.org/" target="_blank">https://help.openmicroscopy.org/</a>", {"target":
"new", "title": "Open OMERO user guide in a new tab"}], ["Figure", "figure_index", {"target": "_blank", "title": "Open Figure in new tab"}]]</div>
<div>omero.web.viewer.view=omero_iviewer.views.index</div>
</div>
<div><br>
</div>
</div>
<div><br>
</div>
<div>Thank you and have a nice day!</div>
<div><br>
</div>
<div>Jens Eriksson</div>
<div>Sellin Imaging Plattform</div>
<div>Uppsala University</div>
<div><br>
</div>
</div>
</blockquote>
</div>
</div>
<div>
<div class="gmail_quote">
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<br>
<span style="font-size:10pt">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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</blockquote>
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<br>
<span style="font-size:10pt">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
</div>
_______________________________________________<br>
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</blockquote>
</div>
<br>
<span style="font-size:10pt">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
</div>
_______________________________________________<br>
ome-users mailing list<br>
<a href="mailto:ome-users@lists.openmicroscopy.org.uk" target="_blank">ome-users@lists.openmicroscopy.org.uk</a><br>
<a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users" rel="noreferrer" target="_blank">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</a><br>
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_______________________________________________<br>
ome-users mailing list<br>
<a href="mailto:ome-users@lists.openmicroscopy.org.uk" target="_blank">ome-users@lists.openmicroscopy.org.uk</a><br>
<a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users" rel="noreferrer" target="_blank">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</a><br>
</blockquote>
</div>
<br>
<span style="font-size:10pt">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
</div>
_______________________________________________<br>
ome-users mailing list<br>
<a href="mailto:ome-users@lists.openmicroscopy.org.uk" target="_blank">ome-users@lists.openmicroscopy.org.uk</a><br>
<a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users" rel="noreferrer" target="_blank">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</a><br>
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_______________________________________________<br>
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<a href="mailto:ome-users@lists.openmicroscopy.org.uk" target="_blank">ome-users@lists.openmicroscopy.org.uk</a><br>
<a href="http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users" rel="noreferrer" target="_blank">http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users</a><br>
</blockquote>
</div>
<br>
<span style="font-size:10pt;">The University of Dundee is a registered Scottish Charity, No: SC015096</span>
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