[ome-users] Omero server installation error: Insight login failure

[Josh Moore]

Hi Kieran,

On Thu, Feb 19, 2015 at 12:48 PM, Kieran McGourty
<kieran.mcgourty at gmail.com> wrote:
> OK great. Almost there. I created some users of all types in the root login
> in insight. I was then able to successfully login from both the server
> machine and another computer on the same network!! Thanks a lot! Success :-)
>
> Then I went add my first sample tiff via importer. using a user login, a
> administrator login and a root login from insight running on the server
> machine. The import failed each time. Not sure why. I have attached the
> insight log to this email.

Thanks, but there doesn't seem to be anything in the log related to
your import. Can you submit an error report for the failed import?

Cheers,
~Josh.


> Thanks a lot again Josh.
>
> So close now...
>
> On 19 February 2015 at 10:08, Josh Moore <josh at glencoesoftware.com> wrote:
>>
>> On Thu, Feb 19, 2015 at 11:03 AM, Kieran McGourty
>> <kieran.mcgourty at gmail.com> wrote:
>> > Hello Josh,
>>
>> Hi,
>>
>>
>> > Thank you so much for the excellent support. I have taken on your
>> > suggestion
>> > and have had some success.
>> >
>> > I can login bin\omero login root at localhost
>> >
>> > I can also login to insight at under the root root account.
>>
>> Alright, that sounds very promising. As what user are you trying to
>> login as now?
>>
>> After bin\omero login root at localhost, you might try:
>>
>>    bin\omero user list
>>
>>
>> Those are the other users on your system. If you were expecting more,
>> then you'll either need to add them via:
>>
>>    bin\omero user add -h
>>
>>
>> Or enable LDAP.
>>
>> > ...
>> > Thanks a lot again for the amazing support.
>>
>> Gladly!
>> ~Josh.
>>
>>
>> > Kieran
>> >
>> >
>> > On 19 February 2015 at 07:25, Josh Moore <josh at glencoesoftware.com>
>> > wrote:
>> >>
>> >> On Thu, Feb 19, 2015 at 1:36 AM, Kieran McGourty
>> >> <kieran.mcgourty at gmail.com> wrote:
>> >> > Hello OMERO users,
>> >>
>> >> Hi Kieran,
>> >>
>> >>
>> >> > I'm not sure you are the correct people to speak to on this but I
>> >> > have
>> >> > searched and have come up blank on what to do next so I thought I
>> >> > would
>> >> > ask
>> >> > you.
>> >>
>> >> This is just the spot. Hopefully we can help.
>> >>
>> >>
>> >> > I am trying to install OMERO.server on a windows 7 PC that we have in
>> >> > the
>> >> > lab. Ideally I would take image data acquired on an ImageXpress on a
>> >> > HDD
>> >> > and
>> >> > load them locally onto the OMERO server to store and process.
>> >> > Potentially
>> >> > with cell profiler and cell profiler analyst( if I can get them
>> >> > working). I
>> >> > have followed the installation procedure for the OMERO server and
>> >> > everything
>> >> > worked up until the point where I try to login with the insight
>> >> > client
>> >> > or
>> >> > via the CMD prompt. It tells me my username or password are
>> >> > incorrect.
>> >> > I have attached my server diagnostics.
>> >>
>> >>
>> >> Your diagnosis output generally looks ok, i.e. the server is running.
>> >> If you could also send us the Blitz-0.log, there seem to be a number
>> >> errors:
>> >>
>> >>     Log files: Blitz-0.log 568.0 KB errors=33 warnings=90
>> >>
>> >> This might just be caused by previous configuration attempts. Have you
>> >> tried logging in from the command-line yet?
>> >>
>> >>     bin\omero login root at localhost
>> >>
>> >>
>> >>
>> >> > Also, I am running the server software on the same machine I am
>> >> > trying
>> >> > to
>> >> > run insight on. That should not make a difference right?
>> >>
>> >> There shouldn't be any problem doing that, and we certainly all do it
>> >> for testing. Eventually, you will want to have the server safely
>> >> behind a firewall though.
>> >>
>> >>
>> >> > Interestingly, I can get the webclient using the VM build of OMERO
>> >> > working
>> >> > but not through insight. Finally, I can successfully connect to the
>> >> > demo
>> >> > server using insight.
>> >>
>> >> That is interesting. Hopefully a good sign, though, that most of the
>> >> pieces are working, and we just have to figure out what's gona awry
>> >> with your Windows installation.
>> >>
>> >>
>> >> > Thanks a lot for your time all,
>> >> >
>> >> > All the best,
>> >> > Kieran
>> >>
>> >> Cheers,
>> >> ~Josh