[ome-users] Omero server installation error: Insight login failure

[Josh Moore]

On Thu, Feb 19, 2015 at 1:36 AM, Kieran McGourty
<kieran.mcgourty at gmail.com> wrote:
> Hello OMERO users,

Hi Kieran,


> I'm not sure you are the correct people to speak to on this but I have
> searched and have come up blank on what to do next so I thought I would ask
> you.

This is just the spot. Hopefully we can help.


> I am trying to install OMERO.server on a windows 7 PC that we have in the
> lab. Ideally I would take image data acquired on an ImageXpress on a HDD and
> load them locally onto the OMERO server to store and process. Potentially
> with cell profiler and cell profiler analyst( if I can get them working). I
> have followed the installation procedure for the OMERO server and everything
> worked up until the point where I try to login with the insight client or
> via the CMD prompt. It tells me my username or password are incorrect.
> I have attached my server diagnostics.


Your diagnosis output generally looks ok, i.e. the server is running.
If you could also send us the Blitz-0.log, there seem to be a number
errors:

    Log files: Blitz-0.log 568.0 KB errors=33 warnings=90

This might just be caused by previous configuration attempts. Have you
tried logging in from the command-line yet?

    bin\omero login root at localhost



> Also, I am running the server software on the same machine I am trying to
> run insight on. That should not make a difference right?

There shouldn't be any problem doing that, and we certainly all do it
for testing. Eventually, you will want to have the server safely
behind a firewall though.


> Interestingly, I can get the webclient using the VM build of OMERO working
> but not through insight. Finally, I can successfully connect to the demo
> server using insight.

That is interesting. Hopefully a good sign, though, that most of the
pieces are working, and we just have to figure out what's gona awry
with your Windows installation.


> Thanks a lot for your time all,
>
> All the best,
> Kieran

Cheers,
~Josh