[ome-users] Omero server installation error: Insight login failure

Kieran McGourty kieran.mcgourty at gmail.com
Thu Feb 19 00:36:03 GMT 2015


Hello OMERO users,

I'm not sure you are the correct people to speak to on this but I have
searched and have come up blank on what to do next so I thought I would ask
you.

I am trying to install OMERO.server on a windows 7 PC that we have in the
lab. Ideally I would take image data acquired on an ImageXpress on a HDD
and load them locally onto the OMERO server to store and process.
Potentially with cell profiler and cell profiler analyst( if I can get them
working). I have followed the installation procedure for the OMERO server
and everything worked up until the point where I try to login with the
insight client or via the CMD prompt. It tells me my username or password
are incorrect.

I have attached my server diagnostics. I hope you are able to help with
this as I think it will be absolutely ideal for our purposes.

Also, I am running the server software on the same machine I am trying to
run insight on. That should not make a difference right?
Interestingly, I can get the webclient using the VM build of OMERO working
but not through insight. Finally, I can successfully connect to the demo
server using insight.

Thanks a lot for your time all,

All the best,

Kieran
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C:\>netstat -an | find "5432"
  TCP    0.0.0.0:5432           0.0.0.0:0              LISTENING
  TCP    127.0.0.1:5432         127.0.0.1:49207        ESTABLISHED
  TCP    127.0.0.1:5432         127.0.0.1:49208        ESTABLISHED
  TCP    127.0.0.1:5432         127.0.0.1:49252        ESTABLISHED
  TCP    127.0.0.1:5432         127.0.0.1:51844        ESTABLISHED
  TCP    127.0.0.1:49207        127.0.0.1:5432         ESTABLISHED
  TCP    127.0.0.1:49208        127.0.0.1:5432         ESTABLISHED
  TCP    127.0.0.1:49252        127.0.0.1:5432         ESTABLISHED
  TCP    127.0.0.1:51844        127.0.0.1:5432         ESTABLISHED
  TCP    [::]:5432              [::]:0                 LISTENING
  TCP    [::1]:5432             [::1]:49360            ESTABLISHED
  TCP    [::1]:49360            [::1]:5432             ESTABLISHED

C:\>cd\omeroserverfiles

C:\omeroserverfiles>bin\omero admin diagnostics

================================================================================

OMERO Diagnostics 5.0.8-ice35-b60
================================================================================


Commands:   java -version                  1.8.0     (C:\ProgramData\Oracle\Java
\javapath\java.EXE)
Commands:   python -V                      2.7.9     (C:\Python27\python.EXE --
3 others)
Commands:   icegridnode --version          3.5.1     (C:\Ice3.5.1\bin\icegridnod
e.EXE)
Commands:   icegridadmin --version         3.5.1     (C:\Ice3.5.1\bin\icegridadm
in.EXE)
Commands:   psql --version                 9.4.1     (C:\Program Files\PostgreSQ
L\9.4\bin\psql.EXE)

Server:     icegridnode                    running
Server:     Blitz-0                        active (pid = 2372, enabled)
Server:     DropBox                        active (pid = 4904, enabled)
Server:     FileServer                     active (pid = 3128, enabled)
Server:     Indexer-0                      active (pid = 3144, enabled)
Server:     MonitorServer                  active (pid = 3160, enabled)
Server:     OMERO.Glacier2                 active (pid = 3524, enabled)
Server:     OMERO.IceStorm                 active (pid = 3592, enabled)
Server:     PixelData-0                    active (pid = 3608, enabled)
Server:     Processor-0                    active (pid = 3616, enabled)
Server:     Tables-0                       inactive (disabled)
Server:     TestDropBox                    inactive (enabled)
Server:     OMERO.master                   active (running as LocalSystem)

OMERO:      SSL port                       4064
OMERO:      TCP port                       4063

Log dir:    C:\omeroserverfiles\var\log    exists

Log files:  Blitz-0.log                    568.0 KB      errors=33   warnings=90

Log files:  DropBox.log                    15.0 KB       errors=11   warnings=6

Log files:  FileServer.log                 1.0 KB
Log files:  Indexer-0.log                  15.0 KB       errors=0    warnings=2

Log files:  MonitorServer.log              4.0 KB
Log files:  OMEROweb.log                   30.0 KB
Log files:  OMEROweb_request.log           0.0 KB
Log files:  PixelData-0.log                33.0 KB       errors=9    warnings=1

Log files:  Processor-0.log                12.0 KB       errors=2    warnings=5

Log files:  Tables-0.log                   n/a
Log files:  TestDropBox.log                n/a
Log files:  master.err                     0.0 KB
Log files:  master.out                     0.0 KB
Log files:  Total size                     0.68 MB


Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:OMERO_TEMPDIR=(unset)
Environment:PATH=C:\Python27\;C:\Python27\Scripts;C:\Python27;C:\ProgramData\Ora
cle\Java\javapath;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:
\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\syste
m32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1
.0\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\MATLAB\MAT
LAB Compiler Runtime\v715\runtime\win32;C:\Program Files\MATLAB\MATLAB Compiler
Runtime\v715\runtime\win64;C:\Users\An at P\AppData\Local\Smartbar\Application\;C:\
Program Files (x86)\QuickTime\QTSystem\;C:\Program Files\Microsoft SQL Server\11
0\Tools\Binn\;C:\Program Files (x86)\Microsoft SDKs\TypeScript\1.0\;C:\Program F
iles (x86)\MySQL\MySQL Fabric 1.5.2 & MySQL Utilities 1.5.2 1.5\;C:\Program File
s (x86)\MySQL\MySQL Fabric 1.5.2 & MySQL Utilities 1.5.2 1.5\Doctrine extensions
 for PHP\;C:\Ice3.5.1\bin;C:\Program Files\PostgreSQL\9.4\bin;C:\Ice3.5.1\lib;C:
\Ice3.5.1\bin;C:\Users\boucrot\AppData\Local\Enthought\Canopy\User;C:\Users\bouc
rot\AppData\Local\Enthought\Canopy\User\Scripts
Environment:PYTHONPATH=C:\Ice3.5.1\python
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)

OMERO data dir: 'C:\\omero'     Exists? True    Is writable? True
OMERO temp dir: 'C:\Users\boucrot\AppData\Roaming\omero\tmp'    Exists? True
Is writable? True   (Size: 0)
OMERO.web status... DEVELOPMENT: You will have to check status by hand!

C:\omeroserverfiles>


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