[ome-users] Upgrade problem

Kotecki, Jason Jason.Kotecki at vai.org
Thu Sep 11 15:52:37 BST 2014


Josh, when I run in foreground mode this is what I see:

C:\OMERO.server\bin>omero admin start --foreground
No descriptor given. Using etc\grid\windefault.xml

I just checked the event viewer and I do see a warning from 'OMERO.master':

The description for Event ID 0 from source OMERO.master cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

failed to deploy application `C:\OMERO.server\etc\grid\windefault.xml':
DescriptorParser.cpp:781: IceXML::ParserException
error in <C:/OMERO.server/etc/grid/generated.xml> descriptor, line 1, column 161:
duplicate property set `Blitz'

There is also an error from 'ISAPI Filter or Extension':
The description for Event ID 4097 from source ISAPI Filter or Extension cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

Failed to import callback module 'omero_web_iis'
Access is denied.

Thanks,
Jason Kotecki

-----Original Message-----
From: Josh Moore [mailto:josh at glencoesoftware.com] 
Sent: Thursday, September 11, 2014 10:35 AM
To: Kotecki, Jason
Cc: Kenneth Gillen; ome-users at lists.openmicroscopy.org.uk
Subject: Re: [ome-users] Upgrade problem

Hi Jason,

On Sep 11, 2014, at 3:56 PM, Kotecki, Jason wrote:

> Thanks for your help. I have verified the permissions and that is not the issue. I downloaded version 5.0.3 and I am experiencing the same problem as 5.0.4. The Blitz.log file is not created. Did something change from version 5.0.2 that the services start differently?

Not particularly. As you noticed, though, there is a new file (generated.xml) which allows us to automatically set JVM properties from etc/grid/templates.xml. Try bin/omero admin jvmcfg for the values that the server will use.


> I noticed that there is a new xml file in the versions after 5.0.2, /etc/grid/generated.xml. This file has a line related to blitz with the word 'REPLACEME'. Is this something I need to change?
> 
> <property name="REPLACEMENT:blitz" value="REPLACEME" />

You shouldn't need to perform any manual replacement. 

Coming late to this thread a couple of questions:
 * Have you checked the Windows EventViewer for any errors?
 * Did bin\omero admin start --foreground   show any errors?

Cheers,
~Josh


> Thanks,
> Jason
> 
> From: Kenneth Gillen [mailto:k.h.gillen at dundee.ac.uk]
> Sent: Wednesday, September 10, 2014 10:19 AM
> To: Kotecki, Jason; ome-users at lists.openmicroscopy.org.uk
> Subject: Re: [ome-users] Upgrade problem
> 
> The only thing I've had trouble with, using that exact workflow, is not adding the OMERO service user's permissions to access the new folder c:\OMERO.server after creating it for the latest OMERO upgrade - worth checking that.
> 
> Best,
> 
> Kenny
> 
> --
> 
> Kenneth Gillen
> OME System Administrator
> 
> Wellcome Trust Centre for Gene Regulation & Expression College of Life 
> Sciences MSI/WTB/JBC Complex University of Dundee Dow Street Dundee  
> DD1 5EH United Kingdom
> 
> Tel: +44 (0) 1382 386364
> Skype: kennethgillen
> 
> http://scanmail.trustwave.com/?c=129&d=47SR1FVGblQi-14COp4zgQSJDN-XIN0
> c1u_sd4uoxA&u=http%3a%2f%2fwww%2etwitter%2ecom%2fopenmicroscopy<http:/
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> 
> From: <Kotecki>, Jason 
> <Jason.Kotecki at vai.org<mailto:Jason.Kotecki at vai.org>>
> Date: Wednesday, 10 September 2014 15:11
> To: 
> "ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicr
> oscopy.org.uk>" 
> <ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicr
> oscopy.org.uk>>
> Subject: [ome-users] Upgrade problem
> 
> Hello, I recently attempted the upgrade from 5.0.2 to 5.0.4. I'm running on a Windows server using IIS. The process I did was:
> 
> 1.       Backup the database
> 
> 2.       Ran 'omero admin stop'
> 
> 3.       Ran 'omero web iis -remove'
> 
> 4.       Renamed the 'Omero.server' folder to 'Omero.server.OLD'
> 
> 5.       Extracted the 'OMERO.server-5.0.4-ice34-b43.zip' to 'Omero.server.
> 
> 6.       Copied the '/etc/grid/config.xml' file from my old folder to the new folder.
> 
> 7.       Ran 'omero web iis'
> 
> 8.       Ran 'omero admin start'.
> 
> Here is the output of that start command:
> 
> C:\OMERO.server\bin>omero admin start
> No descriptor given. Using etc\grid\windefault.xml Installing 
> OMERO.master Windows service.
> Successfully installed OMERO.master Windows service.
> Starting OMERO.master Windows service.
> Waiting on startup. Use CTRL-C to exit .............................
> Failed to startup some components after 300 seconds Calling "stop" on 
> remaining components OMERO.master service deleted.
> Waiting on shutdown. Use CTRL-C to exit C:\OMERO.server\bin>
> 
> I also attached the results of the 'omero admin diagnostics' command.
> 
> Thanks,
> Jason Kotecki



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