[ome-users] Error instantiating pixel buffer

[Josh Moore]

On Mar 14, 2014, at 1:20 PM, Mark Woodbridge wrote:

> Hi,

Hi Mark,

> We've uploaded a ~30GB czi file to OMERO 5, which seemed to complete successfully (file sizes match), but it can't be viewed in Insight. There is a corresponding exception in the server logs which I've attached. The 63624_pyramid file referenced is empty.
> 
> Does anyone have any suggestions regarding the cause? We'd be really grateful for any help.

My guess would be that during generation of the pyramid file for the CZI the PixelData-0 process threw an OutOfMemoryException. You should be able to check for that in var/log/PixelData-0.log. If so, how much memory is it allocated?

> Thanks,
> Mark.

Cheers,
~Josh.