[ome-users] Error instantiating pixel buffer

[Simon Li]

Hi Mark

What are the dimensions (XYZCT) of your image? Do you have any errors or unusual messages in your other logs, including master.err and PixelData-0.log? If you'd like us to take a look can you zip up your logs directory and upload them to https://www.openmicroscopy.org/qa2/qa/upload/

Thanks

Simon

On 14 Mar 2014, at 12:20, Mark Woodbridge <m.woodbridge at imperial.ac.uk>
 wrote:

> Hi,
>
> We've uploaded a ~30GB czi file to OMERO 5, which seemed to complete successfully (file sizes match), but it can't be viewed in Insight. There is a corresponding exception in the server logs which I've attached. The 63624_pyramid file referenced is empty.
>
> Does anyone have any suggestions regarding the cause? We'd be really grateful for any help.
>
> Thanks,
>
> Mark.
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