[ome-users] problem download client

[Kenneth Gillen]

Hi Julio,

Would you happen to know the rough times and some example IP addresses of the users which were having problems? (IPs if you have them would be better in private email).

Many thanks,

Kenny

--

Kenneth Gillen
OME System Administrator

Wellcome Trust Centre for Gene Regulation & Expression
College of Life Sciences
MSI/WTB/JBC Complex
University of Dundee
Dow Street
Dundee  DD1 5EH
United Kingdom

Tel: +44 (0) 1382 386364
Skype: kennethgillen

http://www.twitter.com/openmicroscopy

From: Julio Mateos Langerak <julio.mateos-langerak at igh.cnrs.fr<mailto:julio.mateos-langerak at igh.cnrs.fr>>
Date: Wednesday, 16 July 2014 12:58
Cc: OME Users <ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicroscopy.org.uk>>
Subject: Re: [ome-users] problem download client

Hi,

Some of our users have experienced a similar issue.

Best, Julio

On 16 Jul 2014, at 13:21, Josh Moore <josh at glencoesoftware.com<mailto:josh at glencoesoftware.com>> wrote:

On Jul 15, 2014, at 12:59 PM, Ralf Palmisano wrote:

Hi guys,

Hi Ralf,

replying via the list in case anyone else has seen this behavior.

we are encountering a strange phenomenon down here. Several users, including me can't donwload either of the client versions of omero. It always stops after about 5 to 6 mb. Interestingly its no probblem to download the server version???
This makes me feel there is a proble on your side of the channel...???

Can you please check for that?

See: https://twitter.com/crucifixkiss/status/489329881525022720 :)

We spent a good deal of time testing downloads from both within and outside the UoD network but couldn't reproduce what you were seeing. When exactly did this happen? The university network did have some blips over the weekend which could be related, but that all looks to be corrected now.

Also, if you do see it again, times of the occurrences and optimally source IP addresses would be great for tracking down what's going on.

Anyone else? Don't hesitate to let us know!

Thanks all,
~Josh.


See also: https://www.openmicroscopy.org/community/viewtopic.php?f=4&t=7567




Best Ralf

--
Ralf Palmisano
Head
Optical Imaging Centre Erlangen

Hartmannstr. 14
91052 Erlangen, Germany
+49-9131-85-64300 (Office)
+49-9131-85-64301 (Secretary)
+49-9131-85-64302 (Fax)

www.oice.uni-erlangen.de<http://www.oice.uni-erlangen.de>
<Ralf_Palmisano.vcf>

_______________________________________________
ome-users mailing list
ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicroscopy.org.uk>
http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users


__________________________________________
Julio Mateos Langerak, PhD.
OMX manager
Arnaud de Villeneuve Campus Imaging Facility
Montpellier RIO Imaging
Montpellier BIOCAMPUS, UMS3426
Institut de Génétique Humaine-CNRS
141, rue de la Cardonille
F-34396 Montpellier (France)
e-mail: Julio.Mateos-Langerak at igh.cnrs.fr<mailto:Julio.Mateos-Langerak at igh.cnrs.fr>phone: +33.4.34.35.99.90
fax: +33.4.34.35.99.01
URL: http://www.mri.cnrs.fr/
__________________________________________







The University of Dundee is a registered Scottish Charity, No: SC015096
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.openmicroscopy.org.uk/pipermail/ome-users/attachments/20140716/780ef7ea/attachment.html>