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<div>Hi Julio,</div>
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<div>Would you happen to know the rough times and some example IP addresses of the users which were having problems? (IPs if you have them would be better in private email). </div>
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<div>Many thanks,</div>
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<div>Kenny</div>
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<div>--</div>
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<div style="font-family: Calibri; font-size: medium; "><span style="font-size: 12px; font-style: italic; font-weight: bold; font-family: Arial; ">Kenneth Gillen</span></div>
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<div><span style="font-family: Arial; ">OME System Administrator</span></div>
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<span style="font-weight:bold">From: </span>Julio Mateos Langerak <<a href="mailto:julio.mateos-langerak@igh.cnrs.fr">julio.mateos-langerak@igh.cnrs.fr</a>><br>
<span style="font-weight:bold">Date: </span>Wednesday, 16 July 2014 12:58<br>
<span style="font-weight:bold">Cc: </span>OME Users <<a href="mailto:ome-users@lists.openmicroscopy.org.uk">ome-users@lists.openmicroscopy.org.uk</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [ome-users] problem download client<br>
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Hi,
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<div>Some of our users have experienced a similar issue.</div>
<div><br>
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<div>Best, Julio</div>
<div><br>
<div>
<div>On 16 Jul 2014, at 13:21, Josh Moore <<a href="mailto:josh@glencoesoftware.com">josh@glencoesoftware.com</a>> wrote:</div>
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<blockquote type="cite">On Jul 15, 2014, at 12:59 PM, Ralf Palmisano wrote:<br>
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<blockquote type="cite">Hi guys,<br>
</blockquote>
<br>
Hi Ralf,<br>
<br>
replying via the list in case anyone else has seen this behavior.<br>
<br>
<blockquote type="cite">we are encountering a strange phenomenon down here. Several users, including me can't donwload either of the client versions of omero. It always stops after about 5 to 6 mb. Interestingly its no probblem to download the server version???<br>
This makes me feel there is a proble on your side of the channel...???<br>
<br>
Can you please check for that?<br>
</blockquote>
<br>
See: <a href="https://twitter.com/crucifixkiss/status/489329881525022720">https://twitter.com/crucifixkiss/status/489329881525022720</a> :)<br>
<br>
We spent a good deal of time testing downloads from both within and outside the UoD network but couldn't reproduce what you were seeing. When exactly did this happen? The university network did have some blips over the weekend which could be related, but that
all looks to be corrected now.<br>
<br>
Also, if you do see it again, times of the occurrences and optimally source IP addresses would be great for tracking down what's going on.<br>
<br>
Anyone else? Don't hesitate to let us know!<br>
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Thanks all,<br>
~Josh.<br>
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<br>
See also: <a href="https://www.openmicroscopy.org/community/viewtopic.php?f=4&t=7567">
https://www.openmicroscopy.org/community/viewtopic.php?f=4&t=7567</a><br>
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<br>
<blockquote type="cite">Best Ralf<br>
<br>
-- <br>
Ralf Palmisano<br>
Head<br>
Optical Imaging Centre Erlangen<br>
<br>
Hartmannstr. 14<br>
91052 Erlangen, Germany<br>
+49-9131-85-64300 (Office)<br>
+49-9131-85-64301 (Secretary)<br>
+49-9131-85-64302 (Fax)<br>
<br>
<a href="http://www.oice.uni-erlangen.de">www.oice.uni-erlangen.de</a><br>
<Ralf_Palmisano.vcf><br>
</blockquote>
<br>
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</blockquote>
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<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">
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<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana"><br class="Apple-interchange-newline">
__________________________________________</font></span></font></div>
<div><span class="Apple-style-span" style="font-size: 13px; "><b><font class="Apple-style-span" face="Verdana"><i>Julio Mateos Langerak, PhD.</i></font></b></span></div>
<div><font class="Apple-style-span" face="Verdana" size="3"><span class="Apple-style-span" style="font-size: 13px; "><i>OMX manager</i></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">Arnaud
de Villeneuve Campus Imaging Facility</font></span></span></span></span></span></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">Montpellier
RIO Imaging</font></span></span></span></span></span></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">Montpellier
BIOCAMPUS, UMS3426</font></span></span></span></span></span></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">Institut
de Génétique Humaine-CNRS</font></span></span></span></span></span></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">141,
rue de la Cardonille</font></span></span></span></span></span></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">F-34396</font></span></span></span></span></span></span></font><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana"> Montpellier</font></span></span></span></span></span></span></font><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-converted-space"><font class="Apple-style-span" face="Verdana"> </font></span><font class="Apple-style-span" face="Verdana">(France)</font></span></span></span></span></span></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 12px; "><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">e-mail:
<a href="mailto:Julio.Mateos-Langerak@igh.cnrs.fr">Julio.Mateos-Langerak@igh.cnrs.fr</a></font></span></span></span></span></span></span></font></span><font class="Apple-style-span" face="Verdana">phone: +33.4.34.35.99.90</font></span></span></span></span></span></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">fax:
+33.4.34.35.99.01</font></span></span></span></span></span></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">URL:
<a href="http://www.mri.cnrs.fr/">http://www.mri.cnrs.fr/</a></font></span></span></span></span></span></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><span class="Apple-style-span" style="font-size: 12px; ">
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana">__________________________________________</font></span></font></div>
<div><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "><font class="Apple-style-span" face="Verdana"><br>
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