[ome-users] Installation feedback

[Josh Moore]

Hi Bernd,

On Feb 18, 2013, at 1:52 PM, Bernd Jagla wrote:

> Installation problems:
> 
> Rather a protocol of what I am doing...
> 
> 
> 1. After downloading the server I cannot find any installer/documentation inside the zip file...
>   (I then found a link on the download page to a well written installation page)
> 2. https://www.openmicroscopy.org/site/support/omero4/sysadmins/windows/server-installation.html:
>   - I am using Windows 7... It is not listed. I would like to see a table with the supported OSs... (that would give me confidence that someone was successful with this...)
>   - a short explanation why the 32 bit version of Python is needed and not the 64-bit would help me to be more confident in what I am doing right now...
>   - you write: "May already have been installed as a dependency of Matplot Lib." : how do I check this?
>  - I am having problems compiling/installing NumPy, hopeing it is already installed...
>   - with regards to pytables: I found http://www.lfd.uci.edu/~gohlke/pythonlibs/#pytables to be working the easiest..
>    (now also installing numpy-MKL, scipy, ndimage, tables)
>  - should I install the 32bit version of postgresDB? I believe not... going for 64Bit...
>  - First, go to/File ? Options/select the/Browser/tab a should include "Display" (i.e. I believe the screen shots are different... I am using 1.16.1 of pgAdmin)
>   - diagnostics:
> ================================================================================
> OMERO Diagnostics 4.4.6-ice34-b102
> ================================================================================
> 
> Commands:   java -version                  1.7.0 (C:\Windows\system32\java.EXE)
> Commands:   python -V                      2.6.6 (C:\Python26\python.EXE -- 2 others)
> Commands:   icegridnode --version          3.4.2 (C:\Ice\Ice-3.4.2\bin\icegridnode.EXE)
> Commands:   icegridadmin --version         3.4.2 (C:\Ice\Ice-3.4.2\bin\icegridadmin.EXE)
> Commands:   psql --version                 not found
> 
> Server:     icegridnode                    not started
> 
> Cannot list deployed applications.
> 
> Log dir:    C:\omero.server\var\log        exists
> 
> Log files:  Blitz-0.log                    n/a
> Log files:  DropBox.log                    n/a
> Log files:  FileServer.log                 n/a
> Log files:  Indexer-0.log                  n/a
> Log files:  MonitorServer.log              n/a
> Log files:  OMEROweb.log                   n/a
> Log files:  Processor-0.log                n/a
> Log files:  Tables-0.log                   n/a
> Log files:  TestDropBox.log                n/a
> Log files:  Total size                     0.00 MB
> 
> Error while parsing logs
> 
> Environment:OMERO_HOME=(unset)
> Environment:OMERO_NODE=(unset)
> Environment:OMERO_MASTER=(unset)
> Environment:PATH=C:\Ice\Ice-3.4.2\bin;C:\Python26;C:\Program Files\ImageMagick-6.8.2-Q16;C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program Files (x86)\AMD APP\bin\x86;
> C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShel
> l\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Int
> el(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;
> c:\cygwin\bin;C:\Program Files\TortoiseSVN\bin;C:\Program Files\TortoiseGit\bin;C:\Program Files (x86)\CVSNT\;c:\ant\bin
> Environment:ICE_HOME=(unset)
> Environment:LD_LIBRARY_PATH=(unset)
> Environment:DYLD_LIBRARY_PATH=(unset)
> 
> OMERO data dir: '/OMERO'        Exists? True    Is writable? True
> OMERO.web status... [NOT STARTED]
> ============================================
> 
> -- I conclude that psql is not on the PATH... adding it...
> 
> -- "Server:     icegridnode                    not started"
> ??? never saw icegridnode before in the docs...
> --- searched for it on the installation web page... nothing...
>  ---- searching FAQ : nothing...
>  --- searching documentation ... nothing...
> 
> => I am stuck...
> 
> I'll keep trying, but usually it is about now that I will do something stupid...
> 
> Be aware ;)

Then we had better respond quickly! Much of the above will have to be processed into documentation additions/changes, but our initial thanks for all the feedback.

As for getting your server started, what was the output of running `bin\omero admin start`? And because this is the part that I always forget under Windows, did you open the console "Run as administrator..."? If there are any new files under var\log after trying to run from an admin console (assuming things don't work), please send those along.

Best wishes,
~Josh