[ome-users] Thing we've got a bug with 4.4.3 - moving files from one owner/group to another.

[Josh Moore]

On Sep 11, 2012, at 11:00 AM, Jake Carroll wrote:

> Josh,
> 
> No - and this is what has concerned Luke and I most. The file is simply
> *gone* after the failed move.
> 
> We tried logging in on separate machines, separate instances of insight
> etc to prove/confirm/deny that it was indeed completely gone - and we
> cannot find it, after a re login/refresh et al.

Can you also send the output of 'select * from project where id = 156'? Something like:

  psql -h localhost -U omero omero -c 'select * from project where id = 156'

Thanks,
~Josh.


> Ta,
> 
> --JC
> 
> 
> 
> 
> 
> On 11/09/12 6:54 PM, "Josh Moore" <josh at glencoesoftware.com> wrote:
> 
>> 
>> On Sep 11, 2012, at 10:43 AM, Jake Carroll wrote:
>> 
>>> Josh,
>>> 
>>> Please find attached the Blitz.log.
>> 
>> Thanks for the log, Jake.
>> 
>> Judging on the basis of just the Blitz log, it is likely the same issue.
>> Once a fix is available for 9435 you can either try it out yourself, or
>> if you would like to send a database dump, I can try it out here.
>> 
>> That being said, it concerns me that you can no longer find the file. I
>> can see in the log that you try to move Project 156 to the system group
>> (id=0). When this fails:
>> 
>> 2012-09-11 09:49:48,065 INFO  [                 org.perf4j.TimingLogger]
>> (2-thread-5) start[1347320988064] time[1]
>> tag[omero.chgrp.step.ome.model.acquisition.FilterSetExcitationFilterLink.c
>> hild]
>> 2012-09-11 09:49:48,066 INFO  [                 org.perf4j.TimingLogger]
>> (2-thread-5) start[1347320988065] time[1]
>> tag[omero.chgrp.step.ome.model.acquisition.LightPathExcitationFilterLink.c
>> hild]
>> 2012-09-11 09:49:48,067 INFO  [                 org.perf4j.TimingLogger]
>> (2-thread-5) start[1347320988059] time[8] tag[omero.request.step.115]
>> 2012-09-11 09:49:48,070 INFO  [        omero.cmd.basic.DoAllI. at 69652a97]
>> (2-thread-5) Cancelled
>> 
>> The transaction should be rolled back, leaving the project in the
>> previous group. Does it re-appear if you refresh and/or logout and back
>> in?
>> 
>> Cheers,
>> ~Josh
>> 
>> 
>>> It's 11MB. It'll uncompress to around 370MB.
>>> 
>>> Luke - can you provide Josh the insight-log from your laptop, please?
>>> 
>>> Thanks.
>>> 
>>> --JC
>>> 
>>> On 11/09/12 6:21 PM, "Josh Moore" <josh at glencoesoftware.com> wrote:
>>> 
>>>> 
>>>> On Sep 11, 2012, at 2:00 AM, Jake Carroll wrote:
>>>> 
>>>>> Hi,
>>>> 
>>>> Hi Jake,
>>>> 
>>>>> I think we have a bug in 4.4.3, running on:
>>>>> 
>>>>> Linux omero 3.2.0-29-generic #46-Ubuntu SMP Fri Jul 27 17:03:23 UTC
>>>>> 2012 x86_64 x86_64 x86_64 GNU/Linux
>>>>> * ICE install is 3.4
>>>>> * Backend omero storage is off a high performance 10GbE NFS host.
>>>>> * 4 x vCore's
>>>>> * 16GB of RAM.
>>>>> 
>>>>> It would appear that when a user attempts MOVE a file in the insight
>>>>> client into a different GROUP, a warning comes up, says (after trying
>>>>> to
>>>>> move the image for a few seconds), "Unable to move file". At this
>>>>> point,
>>>>> we go hunting in the location again, and the file is gone/deleted. We
>>>>> then login as the "super" or all powerful/all permitted user, and the
>>>>> file is not there either. Almost as if it's disappeared completely.
>>>>> 
>>>>> We're wondering if it's possible to recover the file that Omero seams
>>>>> to have eaten!
>>>>> 
>>>>> Kind of worried about this, given we'd like to use Omero as a
>>>>> production image and analysis system for large scale microscopy
>>>>> facilities!
>>>>> 
>>>>> Any logs you need, or duplication steps you'd like us to take ­ please
>>>>> let us know ASAP. We want to make this work as well as it can.
>>>> 
>>>> This may be related to [9435], which will be included in the upcoming
>>>> release. Could you send your insight log (~/omero/log/omeroinsight.log)
>>>> and your server log (var/log/Blitz-0.log) so we can verify?
>>>> 
>>>> Thanks,
>>>> ~Josh.
>>>> 
>>>> 
>>>>> Thank you for your time.
>>>>> 
>>>>> --JC
>>>>> 
>>>> 
>>>> [9435] https://trac.openmicroscopy.org.uk/ome/ticket/9435
>>>> 
>>> 
>>> <Blitz-0.log.bz2>
>> 
>