[ome-users] Thing we've got a bug with 4.4.3 - moving files from one owner/group to another.

[Jake Carroll]

Josh,

No - and this is what has concerned Luke and I most. The file is simply
*gone* after the failed move.

We tried logging in on separate machines, separate instances of insight
etc to prove/confirm/deny that it was indeed completely gone - and we
cannot find it, after a re login/refresh et al.

Ta,

--JC





On 11/09/12 6:54 PM, "Josh Moore" <josh at glencoesoftware.com> wrote:

>
>On Sep 11, 2012, at 10:43 AM, Jake Carroll wrote:
>
>> Josh,
>> 
>> Please find attached the Blitz.log.
>
>Thanks for the log, Jake.
>
>Judging on the basis of just the Blitz log, it is likely the same issue.
>Once a fix is available for 9435 you can either try it out yourself, or
>if you would like to send a database dump, I can try it out here.
>
>That being said, it concerns me that you can no longer find the file. I
>can see in the log that you try to move Project 156 to the system group
>(id=0). When this fails:
>
>2012-09-11 09:49:48,065 INFO  [                 org.perf4j.TimingLogger]
>(2-thread-5) start[1347320988064] time[1]
>tag[omero.chgrp.step.ome.model.acquisition.FilterSetExcitationFilterLink.c
>hild]
>2012-09-11 09:49:48,066 INFO  [                 org.perf4j.TimingLogger]
>(2-thread-5) start[1347320988065] time[1]
>tag[omero.chgrp.step.ome.model.acquisition.LightPathExcitationFilterLink.c
>hild]
>2012-09-11 09:49:48,067 INFO  [                 org.perf4j.TimingLogger]
>(2-thread-5) start[1347320988059] time[8] tag[omero.request.step.115]
>2012-09-11 09:49:48,070 INFO  [        omero.cmd.basic.DoAllI. at 69652a97]
>(2-thread-5) Cancelled
>
>The transaction should be rolled back, leaving the project in the
>previous group. Does it re-appear if you refresh and/or logout and back
>in?
>
>Cheers,
>~Josh
>
>
>> It's 11MB. It'll uncompress to around 370MB.
>> 
>> Luke - can you provide Josh the insight-log from your laptop, please?
>> 
>> Thanks.
>> 
>> --JC
>> 
>> On 11/09/12 6:21 PM, "Josh Moore" <josh at glencoesoftware.com> wrote:
>> 
>>> 
>>> On Sep 11, 2012, at 2:00 AM, Jake Carroll wrote:
>>> 
>>>> Hi,
>>> 
>>> Hi Jake,
>>> 
>>>> I think we have a bug in 4.4.3, running on:
>>>> 
>>>> Linux omero 3.2.0-29-generic #46-Ubuntu SMP Fri Jul 27 17:03:23 UTC
>>>> 2012 x86_64 x86_64 x86_64 GNU/Linux
>>>> * ICE install is 3.4
>>>> * Backend omero storage is off a high performance 10GbE NFS host.
>>>> * 4 x vCore's
>>>> * 16GB of RAM.
>>>> 
>>>> It would appear that when a user attempts MOVE a file in the insight
>>>> client into a different GROUP, a warning comes up, says (after trying
>>>>to
>>>> move the image for a few seconds), "Unable to move file". At this
>>>>point,
>>>> we go hunting in the location again, and the file is gone/deleted. We
>>>> then login as the "super" or all powerful/all permitted user, and the
>>>> file is not there either. Almost as if it's disappeared completely.
>>>> 
>>>> We're wondering if it's possible to recover the file that Omero seams
>>>> to have eaten!
>>>> 
>>>> Kind of worried about this, given we'd like to use Omero as a
>>>> production image and analysis system for large scale microscopy
>>>> facilities!
>>>> 
>>>> Any logs you need, or duplication steps you'd like us to take ­ please
>>>> let us know ASAP. We want to make this work as well as it can.
>>> 
>>> This may be related to [9435], which will be included in the upcoming
>>> release. Could you send your insight log (~/omero/log/omeroinsight.log)
>>> and your server log (var/log/Blitz-0.log) so we can verify?
>>> 
>>> Thanks,
>>> ~Josh.
>>> 
>>> 
>>>> Thank you for your time.
>>>> 
>>>> --JC
>>>> 
>>> 
>>> [9435] https://trac.openmicroscopy.org.uk/ome/ticket/9435
>>> 
>> 
>> <Blitz-0.log.bz2>
>