[ome-users] Thing we've got a bug with 4.4.3 - moving files from one owner/group to another.

[Josh Moore]

On Sep 11, 2012, at 2:00 AM, Jake Carroll wrote:

> Hi,

Hi Jake,

> I think we have a bug in 4.4.3, running on:
> 
> Linux omero 3.2.0-29-generic #46-Ubuntu SMP Fri Jul 27 17:03:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
> * ICE install is 3.4
> * Backend omero storage is off a high performance 10GbE NFS host.
> * 4 x vCore's
> * 16GB of RAM.
> 
> It would appear that when a user attempts MOVE a file in the insight client into a different GROUP, a warning comes up, says (after trying to move the image for a few seconds), "Unable to move file". At this point, we go hunting in the location again, and the file is gone/deleted. We then login as the "super" or all powerful/all permitted user, and the file is not there either. Almost as if it's disappeared completely.
> 
> We're wondering if it's possible to recover the file that Omero seams to have eaten!
> 
> Kind of worried about this, given we'd like to use Omero as a production image and analysis system for large scale microscopy facilities!
> 
> Any logs you need, or duplication steps you'd like us to take – please let us know ASAP. We want to make this work as well as it can.

This may be related to [9435], which will be included in the upcoming release. Could you send your insight log (~/omero/log/omeroinsight.log) and your server log (var/log/Blitz-0.log) so we can verify?

Thanks,
~Josh.


> Thank you for your time.
> 
> --JC
> 

[9435] https://trac.openmicroscopy.org.uk/ome/ticket/9435