[ome-users] OMERO.server4.4.4 Settings Configuration (Could not import omero.cli! No module named Ice)
UNAI LORENZO SIERRA
ulorenzo001 at ikasle.ehu.es
Mon Nov 26 12:24:47 GMT 2012
Dear Josh,
After reconfiguring all the parameters you suggested, the command
'bin/omero admin start' still returns the same error.
O:\omero_dist>echo Logging in user for service: %USERDOMAIN%\%USERNAME%
Logging in user for service: U006359\AdmOmero
O:\omero_dist>python bin\omero config set omero.windows.user
%USERDOMAIN%\%USERN
AME%
O:\omero_dist>python bin\omero config set omero.windows.pass "%PASSWORD%"
O:\omero_dist> bin\omero admin start
No descriptor given. Using etc\grid\windefault.xml
[SC] StartService ERROR 1053:
El servicio no respondió a tiempo a la solicitud de inicio o de control.
Waiting on startup. Use CTRL-C to exit
..Cancelled
¿Desea terminar el trabajo por lotes (S/N)? s
Should I try to add manually a permission for 'NT AUTHORITY\LocalService'?
If so, I would appreciate all the explanations you could give me,
because I don't really want to start "playing" with the permissions of
the folders...
Thanks,
Unai
Josh Moore <josh at glencoesoftware.com> escribió:
>
> On Nov 26, 2012, at 10:42 AM, UNAI LORENZO SIERRA wrote:
>
>>
>> Hi Josh,
>
> Hi Unai,
>
>> Please find attached an image with all the permissions for O:\ and
>> P:\ folders.
>>
>> As you can see, all the objects have total control over both
>> folders. Should I also add "NT AUTHORITY\LocalService" manually, to
>> start the server?
>
> That is certainly one option, and a fine one. Alternatively, you can
> configure your installation to use your AdmOmero user. We do this
> for testing. Our test script [1] runs:
>
> echo Logging in user for service: %USERDOMAIN%\%USERNAME%
>
> which prints:
>
> Logging in user for service: WIN2K3\omero
>
> Then we execute:
>
> python bin\omero config set omero.windows.user %USERDOMAIN%\%USERNAME%
> python bin\omero config set omero.windows.pass "%PASSWORD%"
>
> At which point, LocalService will no longer be used. You will need
> to make sure that AdmOmero has permissions to launch services, etc.
> but that should be clear if `bin\omero admin start` fails after this
> configuration.
>
> Cheers,
> ~Josh
>
> [1]
> https://github.com/openmicroscopy/openmicroscopy/tree/develop/docs/QUICKSTART.bat
>
>
>
>> Thanks,
>> Unai
>>
>>
>> Josh Moore <josh at glencoesoftware.com> escribió:
>>
>>>
>>> On Nov 23, 2012, at 6:09 PM, UNAI LORENZO SIERRA wrote:
>>>
>>>>
>>>> Hi Josh,
>>>
>>>
>>> Hi Unai,
>>>
>>>> I can't start the service, I got the same previous error.
>>>> Something is definitely wrong with the OMERO.master service: I
>>>> tried to initialize it manually but it didn't succeed either.
>>>
>>> I would think we're now back to the situation we were in before.
>>> What are the permissions on O:\ and P:\ for "NT
>>> AUTHORITY\LocalService"?
>>>
>>> Cheers,
>>> ~Josh.
>>>
>>>
>>>> Please, find attached the screenshot of the service error.
>>>>
>>>> I hope it helps.
>>>>
>>>>
>>>> Thanks,
>>>> Unai
>>>>
>>>>
>>>>
>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>
>>>>>
>>>>> On Nov 23, 2012, at 4:55 PM, UNAI LORENZO SIERRA wrote:
>>>>>
>>>>>> Hi Josh,
>>>>>
>>>>> Hi Unai,
>>>>>
>>>>>> Since I was having problems with all the permissions I
>>>>>> uninstalled all the prerequisites and, after that, installed
>>>>>> them again as an administrator.
>>>>>>
>>>>>> I believe that something went wrong, because I can't populate
>>>>>> the database using SQL Shell:
>>>>>>
>>>>>> Server [localhost]:
>>>>>> Database [postgres]: omero_database
>>>>>> Port [5432]:
>>>>>> Username [postgres]: db_user
>>>>>> Contrase±a para usuario db_user:
>>>>>> psql (9.2.1)
>>>>>> ADVERTENCIA: El código de página de la consola (850) difiere del código
>>>>>> de página de Windows (1252).
>>>>>> Los caracteres de 8 bits pueden funcionar incorrectamente.
>>>>>> Vea la página de referencia de psql «Notes for Windows users»
>>>>>> para obtener más detalles.
>>>>>> Digite «help» para obtener ayuda.
>>>>>>
>>>>>> omero_database=> \i O:\omero_dist\OMERO4.4__0.sql
>>>>>> O:: Invalid argument
>>>>>
>>>>> This looks primarily like a slash handling issue. Try:
>>>>>
>>>>> \i 'O:\\omero_dist\\OMERO4.4__0.sql'
>>>>>
>>>>> And then try to start the server again if the command succeeds.
>>>>>
>>>>> Cheers,
>>>>> ~Josh.
>>>>>
>>>>>
>>>>>> This is the otput of 'admin diagnostics':
>>>>>>
>>>>>>
>>>>>> O:\omero_dist>bin\omero admin diagnostics
>>>>>>
>>>>>> ================================================================================
>>>>>>
>>>>>> OMERO Diagnostics 4.4.4-ice34-b3099
>>>>>> ================================================================================
>>>>>>
>>>>>>
>>>>>> WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please
>>>>>> upgrade to 4.4.5 See ht
>>>>>> tp://trac.openmicroscopy.org.uk/omero for the latest version
>>>>>>
>>>>>> Commands: java -version 1.7.0
>>>>>> (C:\Windows\system32\java.E
>>>>>> XE)
>>>>>> Commands: python -V 2.6.6
>>>>>> (C:\Python26\python.EXE)
>>>>>> Commands: icegridnode --version 3.4.2
>>>>>> (C:\Program Files\ZeroC\Ice
>>>>>> -3.4.2\bin\icegridnode.EXE)
>>>>>> Commands: icegridadmin --version 3.4.2
>>>>>> (C:\Program Files\ZeroC\Ice
>>>>>> -3.4.2\bin\icegridadmin.EXE)
>>>>>> Commands: psql --version not found
>>>>>>
>>>>>> Server: icegridnode not started
>>>>>>
>>>>>> Log dir: O:\omero_dist\var\log exists
>>>>>>
>>>>>> Log files: Blitz-0.log n/a
>>>>>> Log files: DropBox.log n/a
>>>>>> Log files: FileServer.log n/a
>>>>>> Log files: Indexer-0.log n/a
>>>>>> Log files: MonitorServer.log n/a
>>>>>> Log files: OMEROweb.log n/a
>>>>>> Log files: Processor-0.log n/a
>>>>>> Log files: Tables-0.log n/a
>>>>>> Log files: TestDropBox.log n/a
>>>>>> Log files: Total size 0.00 MB
>>>>>>
>>>>>> Error while parsing logs
>>>>>>
>>>>>> Environment:OMERO_HOME=(unset)
>>>>>> Environment:OMERO_NODE=(unset)
>>>>>> Environment:OMERO_MASTER=(unset)
>>>>>> Environment:PATH=C:\Python26;C:\Program
>>>>>> Files\PHP\;C:\Windows\system32;C:\Window
>>>>>> s;C:\Windows\System32\Wbem;C:\Program
>>>>>> Files\Intel\DMIX;C:\Windows\System32\Windo
>>>>>> ws System Resource Manager\bin;C:\Program Files\MySQL\MySQL
>>>>>> Server 5.1\bin;C:\Pr
>>>>>> ogram Files\Panda
>>>>>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\
>>>>>> v1.0\;C:\Windows\system32\cmd.exe;C:\Program Files\ZeroC\Ice-3.4.2\bin;
>>>>>> Environment:ICE_HOME=(unset)
>>>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>>>>
>>>>>> OMERO data dir: 'P:\OMERO' Exists? True Is writable? True
>>>>>> OMERO.web status... [NOT STARTED]
>>>>>>
>>>>>>
>>>>>> Thanks again,
>>>>>> Unai
>>>>>>
>>>>>>
>>>>>>
>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>
>>>>>>> On Nov 23, 2012, at 10:42 AM, UNAI LORENZO SIERRA wrote:
>>>>>>>>
>>>>>>>> Dear Josh,
>>>>>>>
>>>>>>> Hi Unai,
>>>>>>>
>>>>>>>> Please find attached the screenshots of the security settings.
>>>>>>>> My username is AdmOmero (the one I selected in both screenshots).
>>>>>>>
>>>>>>> I think I've tracked down the source of the confusion. Our
>>>>>>> Windows documentation [1] doesn't make it clear that the
>>>>>>> process is launched as "LocalService" therefore the
>>>>>>> permissions you've configured do not suffice. You can see
>>>>>>> either of these threads for more discussion of the issue:
>>>>>>>
>>>>>>> *
>>>>>>> https://www.openmicroscopy.org/community/viewtopic.php?f=5&t=424#p1219
>>>>>>>
>>>>>>> *
>>>>>>> https://www.openmicroscopy.org/community/viewtopic.php?f=5&t=436&start=10
>>>>>>>
>>>>>>> Sorry for the hassle!
>>>>>>> ~Josh.
>>>>>>>
>>>>>>> [1]
>>>>>>> https://www.openmicroscopy.org/site/support/omero4/sysadmins/windows/server-binary-repository.html#permissions
>>>>>>> [2] https://trac.openmicroscopy.org.uk/ome/ticket/9938
>>>>>>>
>>>>>>>> Cheers,
>>>>>>>> Unai
>>>>>>>>
>>>>>>>>
>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Nov 23, 2012, at 9:59 AM, UNAI LORENZO SIERRA wrote:
>>>>>>>>>
>>>>>>>>>> Hi Josh,
>>>>>>>>>
>>>>>>>>> Hi.
>>>>>>>>>
>>>>>>>>>> This is the output of 'bin\omero admin diagnostics':
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> O:\omero_dist>bin\omero admin diagnostics
>>>>>>>>>>
>>>>>>>>>> ================================================================================
>>>>>>>>>>
>>>>>>>>>> OMERO Diagnostics 4.4.4-ice34-b3099
>>>>>>>>>> ================================================================================
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please
>>>>>>>>>> upgrade to 4.4.5 See ht
>>>>>>>>>> tp://trac.openmicroscopy.org.uk/omero for the latest version
>>>>>>>>>>
>>>>>>>>>> Commands: java -version 1.7.0
>>>>>>>>>> (C:\Windows\system32\java.E
>>>>>>>>>> XE)
>>>>>>>>>> Commands: python -V 2.6.6
>>>>>>>>>> (C:\Python26\python.EXE)
>>>>>>>>>> Commands: icegridnode --version 3.4.2
>>>>>>>>>> (C:\Program Files\ZeroC\Ice
>>>>>>>>>> -3.4.2\bin\icegridnode.EXE)
>>>>>>>>>> Commands: icegridadmin --version 3.4.2
>>>>>>>>>> (C:\Program Files\ZeroC\Ice
>>>>>>>>>> -3.4.2\bin\icegridadmin.EXE)
>>>>>>>>>> Commands: psql --version not found
>>>>>>>>>>
>>>>>>>>>> Server: icegridnode not started
>>>>>>>>>>
>>>>>>>>>> Log dir: O:\omero_dist\var\log exists
>>>>>>>>>>
>>>>>>>>>> Log files: Blitz-0.log n/a
>>>>>>>>>> Log files: DropBox.log n/a
>>>>>>>>>> Log files: FileServer.log n/a
>>>>>>>>>> Log files: Indexer-0.log n/a
>>>>>>>>>> Log files: MonitorServer.log n/a
>>>>>>>>>> Log files: OMEROweb.log n/a
>>>>>>>>>> Log files: Processor-0.log n/a
>>>>>>>>>> Log files: Tables-0.log n/a
>>>>>>>>>> Log files: TestDropBox.log n/a
>>>>>>>>>> Log files: Total size 0.00 MB
>>>>>>>>>>
>>>>>>>>>> Error while parsing logs
>>>>>>>>>>
>>>>>>>>>> Environment:OMERO_HOME=(unset)
>>>>>>>>>> Environment:OMERO_NODE=(unset)
>>>>>>>>>> Environment:OMERO_MASTER=(unset)
>>>>>>>>>> Environment:PATH=C:\Windows\system32\cmd.exe;C:\Program
>>>>>>>>>> Files\ZeroC\Ice-3.4.2\bi
>>>>>>>>>> n;C:\Python26;C:\Program
>>>>>>>>>> Files\PHP\;C:\Windows\system32;C:\Windows;C:\Windows\Sy
>>>>>>>>>> stem32\Wbem;C:\Program
>>>>>>>>>> Files\Intel\DMIX;C:\Windows\System32\Windows System Resou
>>>>>>>>>> rce Manager\bin;C:\Program Files\MySQL\MySQL Server
>>>>>>>>>> 5.1\bin;C:\Program Files\Pan
>>>>>>>>>> da
>>>>>>>>>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Window
>>>>>>>>>> s\system32\cmd.exe
>>>>>>>>>> Environment:ICE_HOME=(unset)
>>>>>>>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>>>>>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>>>>>>>>
>>>>>>>>>> OMERO data dir: 'P:\OMERO' Exists? True Is writable? True
>>>>>>>>>> OMERO.web status... [NOT STARTED]
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I can't send you the var\log file because it doesn't exist.
>>>>>>>>>
>>>>>>>>> Understood. Could you provide us with a screenshot of the
>>>>>>>>> directory security settings for both P:\OMERO and
>>>>>>>>> O:\omero_dist?
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> ~Josh.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>> Please, do not hesitate to ask me about any kind of
>>>>>>>>>> information in case you need it.
>>>>>>>>>>
>>>>>>>>>> Thanks,
>>>>>>>>>> Unai
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Nov 20, 2012, at 1:24 PM, UNAI LORENZO SIERRA wrote:
>>>>>>>>>>>> Dear Blazej,
>>>>>>>>>>>
>>>>>>>>>>> Hi Unai,
>>>>>>>>>>>
>>>>>>>>>>>> Sorry for the delay answering your email.
>>>>>>>>>>>> I changed all the permissions and now I'm the system
>>>>>>>>>>>> administrator.
>>>>>>>>>>>> But I'm still having problems with 'omero admin start'.
>>>>>>>>>>>>
>>>>>>>>>>>> Could you please take a look at the command line?
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> O:\omero_dist>bin\omero admin start
>>>>>>>>>>>> No descriptor given. Using etc\grid\windefault.xml
>>>>>>>>>>>> [SC] StartService ERROR 1053:
>>>>>>>>>>>>
>>>>>>>>>>>> El servicio no respondió a tiempo a la solicitud de
>>>>>>>>>>>> inicio o de control.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Waiting on startup. Use CTRL-C to exit
>>>>>>>>>>>> .
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> (The service didn't respond on time to the start request)
>>>>>>>>>>>
>>>>>>>>>>> After this latest attempt, could you again send us the
>>>>>>>>>>> output of bin\omero admin diagnostics and the contents of
>>>>>>>>>>> var\log? One other thing to check is if your previous
>>>>>>>>>>> attempts didn't leave a process running. We usually use
>>>>>>>>>>> Process Explorer ("procexp.exe") available here
>>>>>>>>>>> http://technet.microsoft.com/en-us/sysinternals/bb896653.
>>>>>>>>>>> I've taken a screenshot of a healthy OMERO installation
>>>>>>>>>>> here:
>
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