[ome-users] OMERO.server4.4.4 Settings Configuration (Could not import omero.cli! No module named Ice)

UNAI LORENZO SIERRA ulorenzo001 at ikasle.ehu.es
Fri Nov 23 09:42:31 GMT 2012


Dear Josh,

Please find attached the screenshots of the security settings.
My username is AdmOmero (the one I selected in both screenshots).

Cheers,
Unai


Josh Moore <josh at glencoesoftware.com> escribió:

>
> On Nov 23, 2012, at 9:59 AM, UNAI LORENZO SIERRA wrote:
>
>> Hi Josh,
>
> Hi.
>
>> This is the output of 'bin\omero admin diagnostics':
>>
>>
>> O:\omero_dist>bin\omero admin diagnostics
>>
>> ================================================================================
>>
>> OMERO Diagnostics 4.4.4-ice34-b3099
>> ================================================================================
>>
>>
>> WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please upgrade to  
>> 4.4.5 See ht
>> tp://trac.openmicroscopy.org.uk/omero for the latest version
>>
>> Commands:   java -version                  1.7.0      
>> (C:\Windows\system32\java.E
>> XE)
>> Commands:   python -V                      2.6.6      
>> (C:\Python26\python.EXE)
>> Commands:   icegridnode --version          3.4.2     (C:\Program  
>> Files\ZeroC\Ice
>> -3.4.2\bin\icegridnode.EXE)
>> Commands:   icegridadmin --version         3.4.2     (C:\Program  
>> Files\ZeroC\Ice
>> -3.4.2\bin\icegridadmin.EXE)
>> Commands:   psql --version                 not found
>>
>> Server:     icegridnode                    not started
>>
>> Log dir:    O:\omero_dist\var\log          exists
>>
>> Log files:  Blitz-0.log                    n/a
>> Log files:  DropBox.log                    n/a
>> Log files:  FileServer.log                 n/a
>> Log files:  Indexer-0.log                  n/a
>> Log files:  MonitorServer.log              n/a
>> Log files:  OMEROweb.log                   n/a
>> Log files:  Processor-0.log                n/a
>> Log files:  Tables-0.log                   n/a
>> Log files:  TestDropBox.log                n/a
>> Log files:  Total size                     0.00 MB
>>
>> Error while parsing logs
>>
>> Environment:OMERO_HOME=(unset)
>> Environment:OMERO_NODE=(unset)
>> Environment:OMERO_MASTER=(unset)
>> Environment:PATH=C:\Windows\system32\cmd.exe;C:\Program  
>> Files\ZeroC\Ice-3.4.2\bi
>> n;C:\Python26;C:\Program  
>> Files\PHP\;C:\Windows\system32;C:\Windows;C:\Windows\Sy
>> stem32\Wbem;C:\Program Files\Intel\DMIX;C:\Windows\System32\Windows  
>> System Resou
>> rce Manager\bin;C:\Program Files\MySQL\MySQL Server  
>> 5.1\bin;C:\Program Files\Pan
>> da  
>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Window
>> s\system32\cmd.exe
>> Environment:ICE_HOME=(unset)
>> Environment:LD_LIBRARY_PATH=(unset)
>> Environment:DYLD_LIBRARY_PATH=(unset)
>>
>> OMERO data dir: 'P:\OMERO'      Exists? True    Is writable? True
>> OMERO.web status... [NOT STARTED]
>>
>>
>> I can't send you the var\log file because it doesn't exist.
>
> Understood. Could you provide us with a screenshot of the directory  
> security settings for both P:\OMERO and O:\omero_dist?
>
> Thanks,
> ~Josh.
>
>
>> Please, do not hesitate to ask me about any kind of information in  
>> case you need it.
>>
>> Thanks,
>> Unai
>>
>>
>> Josh Moore <josh at glencoesoftware.com> escribió:
>>
>>>
>>> On Nov 20, 2012, at 1:24 PM, UNAI LORENZO SIERRA wrote:
>>>> Dear Blazej,
>>>
>>> Hi Unai,
>>>
>>>> Sorry for the delay answering your email.
>>>> I changed all the permissions and now I'm the system administrator.
>>>> But I'm still having problems with 'omero admin start'.
>>>>
>>>> Could you please take a look at the command line?
>>>>
>>>>
>>>> O:\omero_dist>bin\omero admin start
>>>> No descriptor given. Using etc\grid\windefault.xml
>>>> [SC] StartService ERROR 1053:
>>>>
>>>> El servicio no respondió a tiempo a la solicitud de inicio o de control.
>>>>
>>>>
>>>> Waiting on startup. Use CTRL-C to exit
>>>> .
>>>>
>>>>
>>>> (The service didn't respond on time to the start request)
>>>
>>> After this latest attempt, could you again send us the output of  
>>> bin\omero admin diagnostics and the contents of var\log? One other  
>>> thing to check is if your previous attempts didn't leave a process  
>>> running. We usually use Process Explorer ("procexp.exe") available  
>>> here http://technet.microsoft.com/en-us/sysinternals/bb896653.  
>>> I've taken a screenshot of a healthy OMERO installation here:
>>>
>>>
>>
>>
>>
>>
>
>


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