[ome-users] Fwd: Problems installing OMERO.server-4.4.4 for Windows7 (32bits)
UNAI LORENZO SIERRA
ulorenzo001 at ikasle.ehu.es
Mon Nov 5 09:55:04 GMT 2012
Dear Josh,
After running successfully OMERO.web and OMERO.insight on Friday I
logged out and turned off the computer, and now I can't log in
OMERO.web anymoreI get an internal server error.
Could you please take a look at the command line?
C:\omero_dist>bin\omero admin diagnostics
================================================================================
OMERO Diagnostics 4.4.4-ice34-b3099
================================================================================
Commands: java -version 1.7.0
(C:\Windows\System32\java.E
XE)
Commands: python -V 2.6.6 (C:\Python26\python.EXE)
Commands: icegridnode --version 3.4.2 (C:\Program
Files\ZeroC\Ice
-3.4.2\bin\icegridnode.EXE)
Commands: icegridadmin --version 3.4.2 (C:\Program
Files\ZeroC\Ice
-3.4.2\bin\icegridadmin.EXE)
Commands: psql --version not found
Server: icegridnode running
Server: Blitz-0 inactive (disabled)
Server: DropBox inactive (disabled)
Server: FileServer active (pid = 2704, enabled)
Server: Indexer-0 active (pid = 2712, enabled)
Server: MonitorServer active (pid = 2740, enabled)
Server: OMERO.Glacier2 active (pid = 2764, enabled)
Server: OMERO.IceStorm active (pid = 2788, enabled)
Server: PixelData-0 active (pid = 2844, enabled)
Server: Processor-0 activating (enabled)
Server: Tables-0 inactive (disabled)
Server: TestDropBox inactive (enabled)
Log dir: C:\omero_dist\var\log exists
Log files: Blitz-0.log 547.0 KB errors=6
warnings=14
Log files: DropBox.log 14.0 KB errors=16
warnings=9
Log files: FileServer.log 2.0 KB
Log files: Indexer-0.log 810.0 KB errors=14
warnings=30
Log files: MonitorServer.log 3.0 KB
Log files: OMEROweb.log 285.0 KB errors=68
warnings=0
Log files: OMEROweb_request.log 0.0 KB errors=0
warnings=4
Log files: PixelData-0.log 349.0 KB errors=20
warnings=22
Log files: Processor-0.log 235.0 KB errors=65
warnings=13
1
Log files: Tables-0.log n/a
Log files: TestDropBox.log n/a
Log files: master.err 0.0 KB
Log files: master.out 0.0 KB
Log files: Total size 2.25 MB
Parsing Blitz-0.log:[line:346] => Server restarted <=
Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:PATH=C:\Python26;C:\Windows\System32;C:\Windows\System32\WindowsPowe
rShell\v1.0;C:\Windows\System32\cmd.exe;C:\Program Files\ZeroC\Ice-3.4.2\bin
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)
OMERO data dir: 'C:\\OMERO' Exists? True Is writable? True
OMERO.web status... DEVELOPMENT: You will have to check status by hand!
C:\omero_dist>bin\omero login
Previously logged in to localhost:4064 as root
Server: [localhost]
Username: [root]
Password:
internal server error
Thanks,
Unai
UNAI LORENZO SIERRA <ulorenzo001 at ikasle.ehu.es> escribió:
> That worked perfectly!
>
> Thank you very much for your patience and your help.
>
> Cheers,
> Unai
>
>
>
> Josh Moore <josh at glencoesoftware.com> escribió:
>
>>
>> On Nov 2, 2012, at 12:22 PM, UNAI LORENZO SIERRA wrote:
>>
>>> Hi Josh,
>>>
>>> Apparently, I've been able to login with `bin\omero login
>>> root at localhost` command. I could also start omero web, but I
>>> couldn't access OMERO.web (with Username:db_user and
>>> Password:db_password).
>>
>> Can you try to use "root" and the same password as you used for
>> `bin\omero login root at localhost`?
>>
>> Thanks,
>> ~Josh.
>>
>>
>>> (pid = 1188, enabled)
>>> Server: Tables-0 inactive (disabled)
>>> Server: TestDropBox inactive (enabled)
>>>
>>> Log dir: C:\omero_dist\var\log exists
>>>
>>> Log files: Blitz-0.log 90.0 KB errors=2
>>> warnings=4
>>>
>>> Log files: DropBox.log 11.0 KB errors=14
>>> warnings=7
>>>
>>> Log files: FileServer.log 2.0 KB
>>> Log files: Indexer-0.log 418.0 KB errors=14
>>> warnings=30
>>>
>>> Log files: MonitorServer.log 3.0 KB
>>> Log files: OMEROweb.log 113.0 KB errors=32
>>> warnings=0
>>>
>>> Log files: OMEROweb_request.log 0.0 KB
>>> Log files: PixelData-0.log 346.0 KB errors=20
>>> warnings=22
>>>
>>> Log files: Processor-0.log 106.0 KB errors=28
>>> warnings=56
>>>
>>> Log files: Tables-0.log n/a
>>> Log files: TestDropBox.log n/a
>>> Log files: master.err 0.0 KB
>>> Log files: master.out 0.0 KB
>>> Log files: Total size 1.09 MB
>>>
>>> Parsing Blitz-0.log:[line:346] => Server restarted <=
>>>
>>> Environment:OMERO_HOME=(unset)
>>> Environment:OMERO_NODE=(unset)
>>> Environment:OMERO_MASTER=(unset)
>>> Environment:PATH=C:\Python26;C:\Windows\System32;C:\Windows\System32\WindowsPowe
>>> rShell\v1.0;C:\Windows\System32\cmd.exe;C:\Program
>>> Files\ZeroC\Ice-3.4.2\bin
>>> Environment:ICE_HOME=(unset)
>>> Environment:LD_LIBRARY_PATH=(unset)
>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>
>>> OMERO data dir: 'C:\\OMERO' Exists? True Is writable? True
>>> OMERO.web status... DEVELOPMENT: You will have to check status by hand!
>>>
>>>
>>> C:\omero_dist>bin\omero login root at localhost
>>> Previous session expired for root on localhost:4064
>>> Password:
>>> Created session 52008c20-73b1-4eac-b46c-decd791e13fb
>>> (root at localhost:4064). Idle
>>> timeout: 10.0 min. Current group: system
>>>
>>> C:\omero_dist>bin\omero config set omero.web.application_server development
>>>
>>> C:\omero_dist>bin\omero config set omero.web.debug True
>>>
>>> C:\omero_dist>bin\omero config set omero.web.session_engine
>>> "django.contrib.sess
>>> ions.backends.cache"
>>>
>>> C:\omero_dist>bin\omero config set omero.web.cache_backend
>>> "file://C:/windows/te
>>> mp/"
>>>
>>> C:\omero_dist>bin\omero web start
>>>
>>> 0 static files copied to
>>> 'C:/omero_dist/lib/python/omeroweb/static' (798 unmodif
>>> ied).
>>> Starting OMERO.web... Validating models...
>>>
>>> 0 errors found
>>> Django version 1.3.1, using settings 'omeroweb.settings'
>>> Development server is running at http://0.0.0.0:4080/
>>> Quit the server with CTRL-BREAK.
>>> [02/Nov/2012 12:08:39] "GET /webclient/ HTTP/1.1" 302 0
>>> ----------------------------------------
>>> Exception happened during processing of request from ('127.0.0.1', 65352)
>>> Traceback (most recent call last):
>>> File "C:\Python26\lib\SocketServer.py", line 283, in
>>> _handle_request_noblock
>>> self.process_request(request, client_address)
>>> File "C:\Python26\lib\SocketServer.py", line 309, in process_request
>>> self.finish_request(request, client_address)
>>> File "C:\Python26\lib\SocketServer.py", line 322, in finish_request
>>> self.RequestHandlerClass(request, client_address, self)
>>> File "C:\omero_dist\lib\python\django\core\servers\basehttp.py",
>>> line 570, in
>>> __init__
>>> BaseHTTPRequestHandler.__init__(self, *args, **kwargs)
>>> File "C:\Python26\lib\SocketServer.py", line 617, in __init__
>>> self.handle()
>>> File "C:\omero_dist\lib\python\django\core\servers\basehttp.py",
>>> line 610, in
>>> handle
>>> self.raw_requestline = self.rfile.readline()
>>> File "C:\Python26\lib\socket.py", line 444, in readline
>>> data = self._sock.recv(self._rbufsize)error: [Errno 10054] Se ha
>>> forzado la interrupci¾n de una conexi¾n existente por
>>> el host remoto
>>>
>>> ----------------------------------------
>>> [02/Nov/2012 12:08:40] "GET /webclient/login/?url=%2Fwebclient%2F
>>> HTTP/1.1" 200
>>> 3464
>>> [02/Nov/2012 12:11:49] "POST /webclient/login/?url=%2Fwebclient%2F
>>> HTTP/1.1" 200
>>> 3610
>>>
>>>
>>>
>>> Cheers,
>>> Unai
>>>
>>>
>>>
>>>
>>>
>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>
>>>>
>>>> On Nov 1, 2012, at 9:33 PM, UNAI LORENZO SIERRA wrote:
>>>>
>>>>>
>>>>> Hi Josh,
>>>>
>>>> Hi,
>>>>
>>>>> Thanks for your answer. I'm definitely having problems with all
>>>>> the created users and passwords...
>>>>>
>>>>> Finally, I've been able to populate the database successfully.
>>>>> The problem now is the login. This is the error I get:
>>>>>
>>>>> C:\omero_dist>bin\omero login
>>>>> Server: [localhost]
>>>>> Username: [Biofisica]
>>>>> Password:
>>>>> Ice.ConnectionRefusedException: localhost isn't running
>>>>>
>>>>> C:\omero_dist>
>>>>>
>>>>>
>>>>>
>>>>> I've been trying to login with all the passwords I've created
>>>>> during the installation (especially with the root_password, of
>>>>> course), and I get always the same message.
>>>>>
>>>>> Do you know if he problem is that I'm using a wrong password, or
>>>>> is it a different problem?
>>>>
>>>> Here, the problem is that OMERO is not running and listening on
>>>> port 4064 as it should. Did `bin\omero admin start` complete
>>>> successfully? What does `bin\omero admin diagnostics` return?
>>>>
>>>>
>>>>> Appart from that, could you please explain me where the login
>>>>> Username (in this case Biofisica) comes from? I don't remember
>>>>> creating any username with this name...
>>>>
>>>> Is that the name of the Windows user? `bin\omero login` tries to
>>>> guess a username on your first login. You should probably try
>>>> `bin\omero login root at localhost` once the server is running.
>>>>
>>>> Cheers,
>>>> ~Josh.
>>>>
>>>>
>>>>> Thanks,
>>>>> Unai
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>
>>>>>>
>>>>>> On Oct 31, 2012, at 5:03 PM, UNAI LORENZO SIERRA wrote:
>>>>>>>
>>>>>>> Hi Josh,
>>>>>>
>>>>>> Hi Unai,
>>>>>>
>>>>>>> Could you please take a look at the attached image?
>>>>>>>
>>>>>>> The first error means:
>>>>>>>
>>>>>>> psql:C:/omero_dist/OMERO4.4__0.sql:25: ERROR: the relation
>>>>>>> "acquisitionmode" already exists.
>>>>>>
>>>>>> That means that the OMERO database schema (OMERO4.4__0.sql) has
>>>>>> already been applied (during a previous attempt?). Can you
>>>>>> configure OMERO to use the same values and then try restarting
>>>>>> the server?
>>>>>>
>>>>>> Cheers,
>>>>>> ~Josh
>>>>>>
>>>>>>> Cheers,
>>>>>>> Unai
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>>
>>>>>>>>
>>>>>>>> On Oct 31, 2012, at 4:28 PM, UNAI LORENZO SIERRA wrote:
>>>>>>>>
>>>>>>>>> Hi Josh,
>>>>>>>>
>>>>>>>> Hi Unai,
>>>>>>>>
>>>>>>>>> Thanks for the link. I got mixed with the created usernames
>>>>>>>>> and passwords.
>>>>>>>>> I've been able to access the database, eventually:
>>>>>>>>>
>>>>>>>>> Server [localhost]:
>>>>>>>>> Database [postgres]: Biophot_database
>>>>>>>>> Port [5432]:
>>>>>>>>> Username [postgres]: Biofisica
>>>>>>>>> Contrase±a para usuario Biofisica:
>>>>>>>>> psql (9.2.1)
>>>>>>>>> ADVERTENCIA: El código de página de la consola (850) difiere
>>>>>>>>> del código
>>>>>>>>> de página de Windows (1252).
>>>>>>>>> Los caracteres de 8 bits pueden funcionar incorrectamente.
>>>>>>>>> Vea la página de referencia de psql «Notes for Windows users»
>>>>>>>>> para obtener más detalles.
>>>>>>>>> Digite «help» para obtener ayuda.
>>>>>>>>>
>>>>>>>>> Biophot_database=> \i C:/omero_dist/OMERO4.4__0.sql
>>>>>>>>
>>>>>>>> Excellent!
>>>>>>>>
>>>>>>>>
>>>>>>>>> When I try to populate the database (using \i
>>>>>>>>> C:/omero_dist/OMERO4.4__0.sql) I got some errors. Those
>>>>>>>>> errors mean that the orders will be ignored until the end of
>>>>>>>>> the transaction. Here are the only ones I've been able to
>>>>>>>>> copy:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> psql:C:/omero_dist/OMERO4.4__0.sql:6899: ERROR: transacción
>>>>>>>>> abortada, las órden
>>>>>>>>> es serán ignoradas hasta el fin de bloque de transacción
>>>>>>>>> ...
>>>>>>>>> psql:C:/omero_dist/OMERO4.4__0.sql:7200: ERROR: transacción
>>>>>>>>> abortada, las órden
>>>>>>>>> es serán ignoradas hasta el fin de bloque de transacción
>>>>>>>>> ROLLBACK
>>>>>>>>> Biophot_database=> \q
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Do you know if this could be the cause of my problem?
>>>>>>>>
>>>>>>>> This will definitely be a problem for OMERO and you won't be
>>>>>>>> able to start until you can import OMERO4.4__0.sql
>>>>>>>> successfully. However, the reason that you can't import that
>>>>>>>> script isn't clear from these lines. Can you find the first
>>>>>>>> line that has an ERROR on it?
>>>>>>>>
>>>>>>>> Cheers,
>>>>>>>> ~Josh.
>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> Unai
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Oct 31, 2012, at 2:00 PM, UNAI LORENZO SIERRA wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hi Unai,
>>>>>>>>>>
>>>>>>>>>> Until you can access the database via the PostgreSQL
>>>>>>>>>> command line, OMERO definitely won't be able to start. The
>>>>>>>>>> URL
>>>>>>>>>>
>>>>>>>>>> https://www.openmicroscopy.org/site/support/omero4/sysadmins/windows/server-installation.html#creating-a-database-as-root
>>>>>>>>>>
>>>>>>>>>> shows how to make an example database named
>>>>>>>>>> "omero_database" with example user "db_user" and example
>>>>>>>>>> password "db_password". You changed "omero_database" to
>>>>>>>>>> "Biophot_database", did you possibly change "db_user" or
>>>>>>>>>> "db_password" similarly?
>>>>>>>>>>
>>>>>>>>>> Cheers,
>>>>>>>>>> ~Josh
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>> Thanks,
>>>>>>>>>>> Unai
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Oct 31, 2012, at 1:15 PM, Andrew King wrote:
>>>>>>>>>>>
>>>>>>>>>>> The log definitely shows issues with the database:
>>>>>>>>>>>
>>>>>>>>>>> Caused by: org.postgresql.util.PSQLException: FATAL: la
>>>>>>>>>>> autentificaci?n password fall? para el usuario ?db_user?
>>>>>>>>>>>
>>>>>>>>>>> Can you access the database using psql? Can you show us
>>>>>>>>>>> the full command-line? Also, how have you configured the
>>>>>>>>>>> omero.db.* properties via bin\omero config?
>>>>>>>>>>>
>>>>>>>>>>> Cheers,
>>>>>>>>>>> ~Josh.
>>>
>>>
>>>
>>
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> Esta cabecera ha sido añadida automáticamente por la Vicegerencia de las TIC:
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> tiene alguna duda consulte con el CAU (154400).
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> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko mezua
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