[ome-users] Fwd: Problems installing OMERO.server-4.4.4 for Windows7 (32bits)

UNAI LORENZO SIERRA ulorenzo001 at ikasle.ehu.es
Fri Nov 2 11:22:13 GMT 2012 

Hi Josh,

Apparently, I've been able to login with `bin\omero login  
root at localhost` command. I could also start omero web, but I couldn't  
access OMERO.web (with Username:db_user and Password:db_password).

Could you please take a look at the whole process in the command line?



C:\omero_dist>bin\omero admin diagnostics

================================================================================

OMERO Diagnostics 4.4.4-ice34-b3099
================================================================================


Commands:   java -version                  1.7.0      
(C:\Windows\System32\java.E
XE)
Commands:   python -V                      2.6.6     (C:\Python26\python.EXE)
Commands:   icegridnode --version          3.4.2     (C:\Program  
Files\ZeroC\Ice
-3.4.2\bin\icegridnode.EXE)
Commands:   icegridadmin --version         3.4.2     (C:\Program  
Files\ZeroC\Ice
-3.4.2\bin\icegridadmin.EXE)
Commands:   psql --version                 not found

Server:     icegridnode                    running
Server:     Blitz-0                        active (pid = 1372, enabled)
Server:     DropBox                        active (pid = 5052, enabled)
Server:     FileServer                     active (pid = 3648, enabled)
Server:     Indexer-0                      active (pid = 3392, enabled)
Server:     MonitorServer                  active (pid = 4968, enabled)
Server:     OMERO.Glacier2                 active (pid = 2164, enabled)
Server:     OMERO.IceStorm                 active (pid = 3308, enabled)
Server:     PixelData-0                    active (pid = 5564, enabled)
Server:     Processor-0                    active (pid = 1188, enabled)
Server:     Tables-0                       inactive (disabled)
Server:     TestDropBox                    inactive (enabled)

Log dir:    C:\omero_dist\var\log          exists

Log files:  Blitz-0.log                    90.0 KB       errors=2     
warnings=4

Log files:  DropBox.log                    11.0 KB       errors=14    
warnings=7

Log files:  FileServer.log                 2.0 KB
Log files:  Indexer-0.log                  418.0 KB      errors=14    
warnings=30

Log files:  MonitorServer.log              3.0 KB
Log files:  OMEROweb.log                   113.0 KB      errors=32    
warnings=0

Log files:  OMEROweb_request.log           0.0 KB
Log files:  PixelData-0.log                346.0 KB      errors=20    
warnings=22

Log files:  Processor-0.log                106.0 KB      errors=28    
warnings=56

Log files:  Tables-0.log                   n/a
Log files:  TestDropBox.log                n/a
Log files:  master.err                     0.0 KB
Log files:  master.out                     0.0 KB
Log files:  Total size                     1.09 MB

Parsing Blitz-0.log:[line:346] => Server restarted <=

Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:PATH=C:\Python26;C:\Windows\System32;C:\Windows\System32\WindowsPowe
rShell\v1.0;C:\Windows\System32\cmd.exe;C:\Program Files\ZeroC\Ice-3.4.2\bin
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)

OMERO data dir: 'C:\\OMERO'     Exists? True    Is writable? True
OMERO.web status... DEVELOPMENT: You will have to check status by hand!


C:\omero_dist>bin\omero login root at localhost
Previous session expired for root on localhost:4064
Password:
Created session 52008c20-73b1-4eac-b46c-decd791e13fb  
(root at localhost:4064). Idle
  timeout: 10.0 min. Current group: system

C:\omero_dist>bin\omero config set omero.web.application_server development

C:\omero_dist>bin\omero config set omero.web.debug True

C:\omero_dist>bin\omero config set omero.web.session_engine  
"django.contrib.sess
ions.backends.cache"

C:\omero_dist>bin\omero config set omero.web.cache_backend  
"file://C:/windows/te
mp/"

C:\omero_dist>bin\omero web start

0 static files copied to 'C:/omero_dist/lib/python/omeroweb/static'  
(798 unmodif
ied).
Starting OMERO.web... Validating models...

0 errors found
Django version 1.3.1, using settings 'omeroweb.settings'
Development server is running at http://0.0.0.0:4080/
Quit the server with CTRL-BREAK.
[02/Nov/2012 12:08:39] "GET /webclient/ HTTP/1.1" 302 0
----------------------------------------
Exception happened during processing of request from ('127.0.0.1', 65352)
Traceback (most recent call last):
   File "C:\Python26\lib\SocketServer.py", line 283, in _handle_request_noblock
     self.process_request(request, client_address)
   File "C:\Python26\lib\SocketServer.py", line 309, in process_request
     self.finish_request(request, client_address)
   File "C:\Python26\lib\SocketServer.py", line 322, in finish_request
     self.RequestHandlerClass(request, client_address, self)
   File "C:\omero_dist\lib\python\django\core\servers\basehttp.py",  
line 570, in
__init__
     BaseHTTPRequestHandler.__init__(self, *args, **kwargs)
   File "C:\Python26\lib\SocketServer.py", line 617, in __init__
     self.handle()
   File "C:\omero_dist\lib\python\django\core\servers\basehttp.py",  
line 610, in
handle
     self.raw_requestline = self.rfile.readline()
   File "C:\Python26\lib\socket.py", line 444, in readline
     data = self._sock.recv(self._rbufsize)
error: [Errno 10054] Se ha forzado la interrupci¾n de una conexi¾n  
existente por
  el host remoto
----------------------------------------
[02/Nov/2012 12:08:40] "GET /webclient/login/?url=%2Fwebclient%2F  
HTTP/1.1" 200
3464
[02/Nov/2012 12:11:49] "POST /webclient/login/?url=%2Fwebclient%2F  
HTTP/1.1" 200
  3610



Cheers,
Unai





Josh Moore <josh at glencoesoftware.com> escribió:

>
> On Nov 1, 2012, at 9:33 PM, UNAI LORENZO SIERRA wrote:
>
>>
>> Hi Josh,
>
> Hi,
>
>> Thanks for your answer. I'm definitely having problems with all the  
>> created users and passwords...
>>
>> Finally, I've been able to populate the database successfully.
>> The problem now is the login. This is the error I get:
>>
>> C:\omero_dist>bin\omero login
>> Server: [localhost]
>> Username: [Biofisica]
>> Password:
>> Ice.ConnectionRefusedException: localhost isn't running
>>
>> C:\omero_dist>
>>
>>
>>
>> I've been trying to login with all the passwords I've created  
>> during the installation (especially with the root_password, of  
>> course), and I get always the same message.
>>
>> Do you know if he problem is that I'm using a wrong password, or is  
>> it a different problem?
>
> Here, the problem is that OMERO is not running and listening on port  
> 4064 as it should. Did `bin\omero admin start` complete  
> successfully? What does `bin\omero admin diagnostics` return?
>
>
>> Appart from that, could you please explain me where the login  
>> Username (in this case Biofisica) comes from? I don't remember  
>> creating any username with this name...
>
> Is that the name of the Windows user? `bin\omero login` tries to  
> guess a username on your first login. You should probably try  
> `bin\omero login root at localhost` once the server is running.
>
> Cheers,
> ~Josh.
>
>
>> Thanks,
>> Unai
>>
>>
>>
>>
>> Josh Moore <josh at glencoesoftware.com> escribió:
>>
>>>
>>> On Oct 31, 2012, at 5:03 PM, UNAI LORENZO SIERRA wrote:
>>>>
>>>> Hi Josh,
>>>
>>> Hi Unai,
>>>
>>>> Could you please take a look at the attached image?
>>>>
>>>> The first error means:
>>>>
>>>> psql:C:/omero_dist/OMERO4.4__0.sql:25: ERROR: the relation  
>>>> "acquisitionmode" already exists.
>>>
>>> That means that the OMERO database schema (OMERO4.4__0.sql) has  
>>> already been applied (during a previous attempt?). Can you  
>>> configure OMERO to use the same values and then try restarting the  
>>> server?
>>>
>>> Cheers,
>>> ~Josh
>>>
>>>> Cheers,
>>>> Unai
>>>>
>>>>
>>>>
>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>
>>>>>
>>>>> On Oct 31, 2012, at 4:28 PM, UNAI LORENZO SIERRA wrote:
>>>>>
>>>>>> Hi Josh,
>>>>>
>>>>> Hi Unai,
>>>>>
>>>>>> Thanks for the link. I got mixed with the created usernames and  
>>>>>> passwords.
>>>>>> I've been able to access the database, eventually:
>>>>>>
>>>>>> Server [localhost]:
>>>>>> Database [postgres]: Biophot_database
>>>>>> Port [5432]:
>>>>>> Username [postgres]: Biofisica
>>>>>> Contrase±a para usuario Biofisica:
>>>>>> psql (9.2.1)
>>>>>> ADVERTENCIA: El código de página de la consola (850) difiere del código
>>>>>>          de página de Windows (1252).
>>>>>>          Los caracteres de 8 bits pueden funcionar incorrectamente.
>>>>>>          Vea la página de referencia de psql «Notes for Windows users»
>>>>>>          para obtener más detalles.
>>>>>> Digite «help» para obtener ayuda.
>>>>>>
>>>>>> Biophot_database=> \i C:/omero_dist/OMERO4.4__0.sql
>>>>>
>>>>> Excellent!
>>>>>
>>>>>
>>>>>> When I try to populate the database (using \i  
>>>>>> C:/omero_dist/OMERO4.4__0.sql) I got some errors. Those errors  
>>>>>> mean that the orders will be ignored until the end of the  
>>>>>> transaction. Here are the only ones I've been able to copy:
>>>>>>
>>>>>>
>>>>>> psql:C:/omero_dist/OMERO4.4__0.sql:6899: ERROR:  transacción  
>>>>>> abortada, las órden
>>>>>> es serán ignoradas hasta el fin de bloque de transacción
>>>>>> ...
>>>>>> psql:C:/omero_dist/OMERO4.4__0.sql:7200: ERROR:  transacción  
>>>>>> abortada, las órden
>>>>>> es serán ignoradas hasta el fin de bloque de transacción
>>>>>> ROLLBACK
>>>>>> Biophot_database=> \q
>>>>>>
>>>>>>
>>>>>> Do you know if this could be the cause of my problem?
>>>>>
>>>>> This will definitely be a problem for OMERO and you won't be  
>>>>> able to start until you can import OMERO4.4__0.sql successfully.  
>>>>> However, the reason that you can't import that script isn't  
>>>>> clear from these lines. Can you find the first line that has an  
>>>>> ERROR on it?
>>>>>
>>>>> Cheers,
>>>>> ~Josh.
>>>>>
>>>>>> Thanks,
>>>>>> Unai
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>
>>>>>>>
>>>>>>> On Oct 31, 2012, at 2:00 PM, UNAI LORENZO SIERRA wrote:
>>>>>>>
>>>>>>>
>>>>>>> Hi Unai,
>>>>>>>
>>>>>>> Until you can access the database via the PostgreSQL command  
>>>>>>> line, OMERO definitely won't be able to start. The URL
>>>>>>>
>>>>>>> https://www.openmicroscopy.org/site/support/omero4/sysadmins/windows/server-installation.html#creating-a-database-as-root
>>>>>>>
>>>>>>> shows how to make an example database named "omero_database"  
>>>>>>> with example user "db_user" and example password  
>>>>>>> "db_password". You changed "omero_database" to  
>>>>>>> "Biophot_database", did you possibly change "db_user" or  
>>>>>>> "db_password" similarly?
>>>>>>>
>>>>>>> Cheers,
>>>>>>> ~Josh
>>>>>>>
>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> Unai
>>>>>>>>
>>>>>>>>
>>>>>>>> On Oct 31, 2012, at 1:15 PM, Andrew King wrote:
>>>>>>>>
>>>>>>>> The log definitely shows issues with the database:
>>>>>>>>
>>>>>>>> Caused by: org.postgresql.util.PSQLException: FATAL: la  
>>>>>>>> autentificaci?n password fall? para el usuario ?db_user?
>>>>>>>>
>>>>>>>> Can you access the database using psql? Can you show us the  
>>>>>>>> full command-line? Also, how have you configured the  
>>>>>>>> omero.db.* properties via bin\omero config?
>>>>>>>>
>>>>>>>> Cheers,
>>>>>>>> ~Josh.
>>
>>
>>
>
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