[ome-users] Fwd: OMERO.server4.4.4 Settings Configuration (Could not import omero.cli! No module named Ice)
UNAI LORENZO SIERRA
ulorenzo001 at ikasle.ehu.es
Thu Dec 13 15:59:33 GMT 2012
Dear Kenneth,
I followed your recommendations and installed omero_dist on C:\.
Unfortunately, I can't start the server yet.
C:\omero_dist>bin\\omero admin diagnostics
================================================================================
OMERO Diagnostics 4.4.4-ice34-b3099
================================================================================
WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please upgrade to
4.4.5 See ht
tp://trac.openmicroscopy.org.uk/omero for the latest version
Commands: java -version 1.7.0
(C:\Windows\system32\java.E
XE)
Commands: python -V 2.6.6 (C:\Python26\python.EXE)
Commands: icegridnode --version 3.4.2 (C:\Program
Files\ZeroC\Ice
-3.4.2\bin\icegridnode.EXE)
Commands: icegridadmin --version 3.4.2 (C:\Program
Files\ZeroC\Ice
-3.4.2\bin\icegridadmin.EXE)
Commands: psql --version not found
Server: icegridnode not started
Log dir: C:\omero_dist\var\log exists
Log files: Blitz-0.log n/a
Log files: DropBox.log n/a
Log files: FileServer.log n/a
Log files: Indexer-0.log n/a
Log files: MonitorServer.log n/a
Log files: OMEROweb.log n/a
Log files: Processor-0.log n/a
Log files: Tables-0.log n/a
Log files: TestDropBox.log n/a
Log files: Total size 0.00 MB
Error while parsing logs
Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:PATH=C:\Python26;C:\Program
Files\PHP\;C:\Windows\system32;C:\Window
s;C:\Windows\System32\Wbem;C:\Program
Files\Intel\DMIX;C:\Windows\System32\Windo
ws System Resource Manager\bin;C:\Program Files\MySQL\MySQL Server
5.1\bin;C:\Pr
ogram Files\Panda
Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\
v1.0\;C:\Windows\system32\cmd.exe;C:\Program Files\ZeroC\Ice-3.4.2\bin;
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)
OMERO data dir: 'P:\\OMERO' Exists? True Is writable? True
OMERO.web status... [NOT STARTED]
C:\omero_dist>bin\omero admin start
No descriptor given. Using etc\grid\windefault.xml
[SC] StartService ERROR 1053:
El servicio no respondió a tiempo a la solicitud de inicio o de control.
Waiting on startup. Use CTRL-C to exit
.Cancelled
¿Desea terminar el trabajo por lotes (S/N)? S
As you can see, I set the Omero data dir on P:\, which is a mapped
drive. Could it also be a trouble?
Regards,
Unai
Kenneth Gillen <k.h.gillen at dundee.ac.uk> escribió:
> Dear Unai,
>
> We are not able to successfully install OMERO with the omero_dist
> directory on a network share on another machine with mapped drives in
> Windows. There are many issues that could be affecting you here, including
> for example although you have added NetworkService permissions into the
> mapped drive, the drive mappings themselves are not normally persistent
> across all users on the machine (e.g. LocalService may not even be able to
> see the mappings). Then there is the issue of the local LocalService user
> not having credentials on the remote server which is hosting the share
> which you are mapping containing omero_dist.
>
>
> We recommend against this installation configuration - in preference we
> would recommend that you install omero_dist on a local drive if possible,
> e.g. C:\ - this would avoid several problems that we have encountered with
> installing omero_dist on mapped drives.
>
> Best regards,
>
> Kenny
>
>
>
> Kenneth Gillen
> OME System Administrator
>
> Wellcome Trust Centre for Gene Regulation & Expression
> College of Life Sciences
> MSI/WTB/JBC Complex
> University of Dundee
> Dow Street
> Dundee DD1 5EH
> United Kingdom
>
> Tel: +44 (0) 1382 386364
> Skype: kennethgillen
>
>
>
>
> On 27/11/2012 09:41, "UNAI LORENZO SIERRA" <ulorenzo001 at ikasle.ehu.es>
> wrote:
>
>>
>> Hi Blazej,
>>
>> Thanks for your tip, but it didn't work either:
>>
>>
>> O:\omero_dist>bin\\omero admin diagnostics
>>
>> ==========================================================================
>> ======
>>
>> OMERO Diagnostics 4.4.4-ice34-b3099
>> ==========================================================================
>> ======
>>
>>
>> WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please upgrade to
>> 4.4.5 See ht
>> tp://trac.openmicroscopy.org.uk/omero for the latest version
>>
>> Commands: java -version 1.7.0
>> (C:\Windows\system32\java.E
>> XE)
>> Commands: python -V 2.6.6
>> (C:\Python26\python.EXE)
>> Commands: icegridnode --version 3.4.2 (C:\Program
>> Files\ZeroC\Ice
>> -3.4.2\bin\icegridnode.EXE)
>> Commands: icegridadmin --version 3.4.2 (C:\Program
>> Files\ZeroC\Ice
>> -3.4.2\bin\icegridadmin.EXE)
>> Commands: psql --version not found
>>
>> Server: icegridnode not started
>>
>> Log dir: O:\omero_dist\var\log exists
>>
>> Log files: Blitz-0.log n/a
>> Log files: DropBox.log n/a
>> Log files: FileServer.log n/a
>> Log files: Indexer-0.log n/a
>> Log files: MonitorServer.log n/a
>> Log files: OMEROweb.log n/a
>> Log files: Processor-0.log n/a
>> Log files: Tables-0.log n/a
>> Log files: TestDropBox.log n/a
>> Log files: Total size 0.00 MB
>>
>> Error while parsing logs
>>
>> Environment:OMERO_HOME=(unset)
>> Environment:OMERO_NODE=(unset)
>> Environment:OMERO_MASTER=(unset)
>> Environment:PATH=C:\Python26;C:\Program
>> Files\PHP\;C:\Windows\system32;C:\Window
>> s;C:\Windows\System32\Wbem;C:\Program
>> Files\Intel\DMIX;C:\Windows\System32\Windo
>> ws System Resource Manager\bin;C:\Program Files\MySQL\MySQL Server
>> 5.1\bin;C:\Pr
>> ogram Files\Panda
>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\
>> v1.0\;C:\Windows\system32\cmd.exe;C:\Program Files\ZeroC\Ice-3.4.2\bin;
>> Environment:ICE_HOME=(unset)
>> Environment:LD_LIBRARY_PATH=(unset)
>> Environment:DYLD_LIBRARY_PATH=(unset)
>>
>> OMERO data dir: '\\u006359\OmeroData\OMERO' Exists? True Is
>> writable? Tru
>> e
>> OMERO.web status... [NOT STARTED]
>>
>> O:\omero_dist>bin\omero admin start
>> No descriptor given. Using etc\grid\windefault.xml
>> [SC] StartService ERROR 1053:
>>
>> El servicio no respondió a tiempo a la solicitud de inicio o de control.
>>
>> Waiting on startup. Use CTRL-C to exit
>> ..Cancelled
>> ¿Desea terminar el trabajo por lotes (S/N)? S
>>
>>
>>
>> Regards,
>> Unai
>>
>>
>>
>> Blazej Pindelski <b.pindelski at dundee.ac.uk> escribió:
>>
>>> Hi Unai,
>>>
>>> One thing I found during local testing is that on Windows it is
>>> important to use the UNC format when supplying
>>> the omero.data.dir path. If O:\ is a network drive mapped to the O:
>>> drive letter in Windows, the UNC format would be
>>> \\server_name\share_name\OMERO (as an example) instead of O:\OMERO.
>>>
>>> Regards,
>>> Blazej
>>>
>>>> > Hi Josh,
>>>> >
>>>> > I made a last attempt to start the server: I added a permission
>>>> for 'LocalService' (In Spanish, Servicio Local) to access to O:\
>>>> and P:\ folders. Please, take a look at the attached screenshot.
>>>> >
>>>> > But it's not possible to start the service yet, I still get the
>>>> ERROR 1053.
>>>> >
>>>> > I believe that it's not a permission error, there must be
>>>> something else...
>>>> >
>>>> > Any guess?
>>>> >
>>>> > Thanks,
>>>> > Unai
>>>> >
>>>> >
>>>> >
>>>> > Josh Moore <josh at glencoesoftware.com> escribió:
>>>> >
>>>> >> Thanks, Unai. I'll keep you posted. Would you mind trying (one
>>>> more time):
>>>> >>
>>>> >>> bin\omero admin restart
>>>> >>
>>>> >> Just to make sure that the service didn't leave something running?
>>>> >>
>>>> >> Thanks,
>>>> >> ~J.
>>>> >>
>>>> >>
>>>> >> On Nov 26, 2012, at 2:43 PM, UNAI LORENZO SIERRA wrote:
>>>> >>
>>>> >>>
>>>> >>> Hi Josh,
>>>> >>>
>>>> >>> I'm still having the same problem after setting the password:
>>>> >>>
>>>> >>>
>>>> >>> O:\omero_dist>echo Logging in user for service:
>>>> %USERDOMAIN%\%USERNAME%
>>>> >>> Logging in user for service: U006359\AdmOmero
>>>> >>>
>>>> >>> O:\omero_dist>python bin\omero config set omero.windows.user
>>>> %USERDOMAIN%\%USERN
>>>> >>> AME%
>>>> >>>
>>>> >>> O:\omero_dist>python bin\omero config set omero.windows.pass
>>>> "Omero2012"
>>>> >>>
>>>> >>> O:\omero_dist>bin\omero admin start
>>>> >>> No descriptor given. Using etc\grid\windefault.xml
>>>> >>> [SC] StartService ERROR 1053:
>>>> >>>
>>>> >>> El servicio no respondió a tiempo a la solicitud de inicio o de
>>>> control.
>>>> >>>
>>>> >>> Waiting on startup. Use CTRL-C to exit
>>>> >>> .Cancelled
>>>> >>> ¿Desea terminar el trabajo por lotes (S/N)? S
>>>> >>>
>>>> >>>
>>>> >>> Please, let me know when you finish the instructions and I will
>>>> try to start the server again.
>>>> >>>
>>>> >>>
>>>> >>> Thanks for your help,
>>>> >>> Unai
>>>> >>>
>>>> >>>
>>>> >>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>> >>>
>>>> >>>>
>>>> >>>> On Nov 26, 2012, at 1:24 PM, UNAI LORENZO SIERRA wrote:
>>>> >>>>>
>>>> >>>>> Dear Josh,
>>>> >>>>
>>>> >>>> Hi Unai,
>>>> >>>>
>>>> >>>>> After reconfiguring all the parameters you suggested, the
>>>> command 'bin/omero admin start' still returns the same error.
>>>> >>>>>
>>>> >>>>>
>>>> >>>>> O:\omero_dist>echo Logging in user for service:
>>>> %USERDOMAIN%\%USERNAME%
>>>> >>>>> Logging in user for service: U006359\AdmOmero
>>>> >>>>>
>>>> >>>>> O:\omero_dist>python bin\omero config set omero.windows.user
>>>> %USERDOMAIN%\%USERN
>>>> >>>>> AME%
>>>> >>>>>
>>>> >>>>> O:\omero_dist>python bin\omero config set omero.windows.pass
>>>> "%PASSWORD%"
>>>> >>>>
>>>> >>>> Sorry for not explaining this bit, but the PASSWORD
>>>> environment variable is set via the script:
>>>> >>>>
>>>> >>>> if "x%PASSWORD%" == "x" (SET /P PASSWORD=Password:)
>>>> >>>>
>>>> >>>> You will need to pass in the actual password for user "AdmOmero".
>>>> >>>>
>>>> >>>>
>>>> >>>>> O:\omero_dist> bin\omero admin start
>>>> >>>>> No descriptor given. Using etc\grid\windefault.xml
>>>> >>>>> [SC] StartService ERROR 1053:
>>>> >>>>>
>>>> >>>>> El servicio no respondió a tiempo a la solicitud de inicio o
>>>> de control.
>>>> >>>>>
>>>> >>>>> Waiting on startup. Use CTRL-C to exit
>>>> >>>>> ..Cancelled
>>>> >>>>> ¿Desea terminar el trabajo por lotes (S/N)? s
>>>> >>>>>
>>>> >>>>>
>>>> >>>>> Should I try to add manually a permission for 'NT
>>>> AUTHORITY\LocalService'?
>>>> >>>>>
>>>> >>>>> If so, I would appreciate all the explanations you could give
>>>> me, because I don't really want to start "playing" with the
>>>> permissions of the folders...
>>>> >>>>
>>>> >>>> We are updating the docs now with instructions on
>>>> re-configuring the folders and can let you know when they are done.
>>>> >>>>
>>>> >>>>
>>>> >>>> Cheers,
>>>> >>>> ~Josh.
>>>> >>>>
>>>> >>>>
>>>> >>>>> Thanks,
>>>> >>>>> Unai
>>>> >>>>>
>>>> >>>>>
>>>> >>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>> >>>>>
>>>> >>>>>>
>>>> >>>>>> On Nov 26, 2012, at 10:42 AM, UNAI LORENZO SIERRA wrote:
>>>> >>>>>>
>>>> >>>>>>>
>>>> >>>>>>> Hi Josh,
>>>> >>>>>>
>>>> >>>>>> Hi Unai,
>>>> >>>>>>
>>>> >>>>>>> Please find attached an image with all the permissions for
>>>> O:\ and P:\ folders.
>>>> >>>>>>>
>>>> >>>>>>> As you can see, all the objects have total control over
>>>> both folders. Should I also add "NT AUTHORITY\LocalService"
>>>> manually, to start the server?
>>>> >>>>>>
>>>> >>>>>> That is certainly one option, and a fine one. Alternatively,
>>>> you can configure your installation to use your AdmOmero user. We
>>>> do this for testing. Our test script [1] runs:
>>>> >>>>>>
>>>> >>>>>> echo Logging in user for service: %USERDOMAIN%\%USERNAME%
>>>> >>>>>>
>>>> >>>>>> which prints:
>>>> >>>>>>
>>>> >>>>>> Logging in user for service: WIN2K3\omero
>>>> >>>>>>
>>>> >>>>>> Then we execute:
>>>> >>>>>>
>>>> >>>>>> python bin\omero config set omero.windows.user
>>>> %USERDOMAIN%\%USERNAME%
>>>> >>>>>> python bin\omero config set omero.windows.pass "%PASSWORD%"
>>>> >>>>>>
>>>> >>>>>> At which point, LocalService will no longer be used. You
>>>> will need to make sure that AdmOmero has permissions to launch
>>>> services, etc. but that should be clear if `bin\omero admin start`
>>>> fails after this configuration.
>>>> >>>>>>
>>>> >>>>>> Cheers,
>>>> >>>>>> ~Josh
>>>> >>>>>>
>>>> >>>>>> [1]
>>>>
>>>> https://github.com/openmicroscopy/openmicroscopy/tree/develop/docs/QUICK
>>>> START.bat
>>>> >>>>>>
>>>> >>>>>>
>>>> >>>>>>
>>>> >>>>>>> Thanks,
>>>> >>>>>>> Unai
>>>> >>>>>>>
>>>> >>>>>>>
>>>> >>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>> >>>>>>>
>>>> >>>>>>>>
>>>> >>>>>>>> On Nov 23, 2012, at 6:09 PM, UNAI LORENZO SIERRA wrote:
>>>> >>>>>>>>
>>>> >>>>>>>>>
>>>> >>>>>>>>> Hi Josh,
>>>> >>>>>>>>
>>>> >>>>>>>>
>>>> >>>>>>>> Hi Unai,
>>>> >>>>>>>>
>>>> >>>>>>>>> I can't start the service, I got the same previous error.
>>>> >>>>>>>>> Something is definitely wrong with the OMERO.master
>>>> service: I tried to initialize it manually but it didn't succeed
>>>> either.
>>>> >>>>>>>>
>>>> >>>>>>>> I would think we're now back to the situation we were in
>>>> before. What are the permissions on O:\ and P:\ for "NT
>>>> AUTHORITY\LocalService"?
>>>> >>>>>>>>
>>>> >>>>>>>> Cheers,
>>>> >>>>>>>> ~Josh.
>>>> >>>>>>>>
>>>> >>>>>>>>
>>>> >>>>>>>>> Please, find attached the screenshot of the service error.
>>>> >>>>>>>>>
>>>> >>>>>>>>> I hope it helps.
>>>> >>>>>>>>>
>>>> >>>>>>>>>
>>>> >>>>>>>>> Thanks,
>>>> >>>>>>>>> Unai
>>>> >>>>>>>>>
>>>> >>>>>>>>>
>>>> >>>>>>>>>
>>>> >>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>> >>>>>>>>>
>>>> >>>>>>>>>>
>>>> >>>>>>>>>> On Nov 23, 2012, at 4:55 PM, UNAI LORENZO SIERRA wrote:
>>>> >>>>>>>>>>
>>>> >>>>>>>>>>> Hi Josh,
>>>> >>>>>>>>>>
>>>> >>>>>>>>>> Hi Unai,
>>>> >>>>>>>>>>
>>>> >>>>>>>>>>> Since I was having problems with all the permissions I
>>>> uninstalled all the prerequisites and, after that, installed them
>>>> again as an administrator.
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> I believe that something went wrong, because I can't
>>>> populate the database using SQL Shell:
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> Server [localhost]:
>>>> >>>>>>>>>>> Database [postgres]: omero_database
>>>> >>>>>>>>>>> Port [5432]:
>>>> >>>>>>>>>>> Username [postgres]: db_user
>>>> >>>>>>>>>>> Contrase±a para usuario db_user:
>>>> >>>>>>>>>>> psql (9.2.1)
>>>> >>>>>>>>>>> ADVERTENCIA: El código de página de la consola (850)
>>>> difiere del código
>>>> >>>>>>>>>>> de página de Windows (1252).
>>>> >>>>>>>>>>> Los caracteres de 8 bits pueden funcionar
>>>> incorrectamente.
>>>> >>>>>>>>>>> Vea la página de referencia de psql «Notes for
>>>> Windows users»
>>>> >>>>>>>>>>> para obtener más detalles.
>>>> >>>>>>>>>>> Digite «help» para obtener ayuda.
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> omero_database=> \i O:\omero_dist\OMERO4.4__0.sql
>>>> >>>>>>>>>>> O:: Invalid argument
>>>> >>>>>>>>>>
>>>> >>>>>>>>>> This looks primarily like a slash handling issue. Try:
>>>> >>>>>>>>>>
>>>> >>>>>>>>>> \i 'O:\\omero_dist\\OMERO4.4__0.sql'
>>>> >>>>>>>>>>
>>>> >>>>>>>>>> And then try to start the server again if the command
>>>> succeeds.
>>>> >>>>>>>>>>
>>>> >>>>>>>>>> Cheers,
>>>> >>>>>>>>>> ~Josh.
>>>> >>>>>>>>>>
>>>> >>>>>>>>>>
>>>> >>>>>>>>>>> This is the otput of 'admin diagnostics':
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> O:\omero_dist>bin\omero admin diagnostics
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>>
>>>>
>>>> ========================================================================
>>>> ========
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> OMERO Diagnostics 4.4.4-ice34-b3099
>>>> >>>>>>>>>>>
>>>>
>>>> ========================================================================
>>>> ========
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> WARNING:omero.util.UpgradeCheck:UPGRADE
>>>> AVAILABLE:Please upgrade to 4.4.5 See ht
>>>> >>>>>>>>>>> tp://trac.openmicroscopy.org.uk/omero for the latest
>>>> version
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> Commands: java -version 1.7.0
>>>> (C:\Windows\system32\java.E
>>>> >>>>>>>>>>> XE)
>>>> >>>>>>>>>>> Commands: python -V 2.6.6
>>>> (C:\Python26\python.EXE)
>>>> >>>>>>>>>>> Commands: icegridnode --version 3.4.2
>>>> (C:\Program Files\ZeroC\Ice
>>>> >>>>>>>>>>> -3.4.2\bin\icegridnode.EXE)
>>>> >>>>>>>>>>> Commands: icegridadmin --version 3.4.2
>>>> (C:\Program Files\ZeroC\Ice
>>>> >>>>>>>>>>> -3.4.2\bin\icegridadmin.EXE)
>>>> >>>>>>>>>>> Commands: psql --version not found
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> Server: icegridnode not started
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> Log dir: O:\omero_dist\var\log exists
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> Log files: Blitz-0.log n/a
>>>> >>>>>>>>>>> Log files: DropBox.log n/a
>>>> >>>>>>>>>>> Log files: FileServer.log n/a
>>>> >>>>>>>>>>> Log files: Indexer-0.log n/a
>>>> >>>>>>>>>>> Log files: MonitorServer.log n/a
>>>> >>>>>>>>>>> Log files: OMEROweb.log n/a
>>>> >>>>>>>>>>> Log files: Processor-0.log n/a
>>>> >>>>>>>>>>> Log files: Tables-0.log n/a
>>>> >>>>>>>>>>> Log files: TestDropBox.log n/a
>>>> >>>>>>>>>>> Log files: Total size 0.00 MB
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> Error while parsing logs
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> Environment:OMERO_HOME=(unset)
>>>> >>>>>>>>>>> Environment:OMERO_NODE=(unset)
>>>> >>>>>>>>>>> Environment:OMERO_MASTER=(unset)
>>>> >>>>>>>>>>> Environment:PATH=C:\Python26;C:\Program
>>>> Files\PHP\;C:\Windows\system32;C:\Window
>>>> >>>>>>>>>>> s;C:\Windows\System32\Wbem;C:\Program
>>>> Files\Intel\DMIX;C:\Windows\System32\Windo
>>>> >>>>>>>>>>> ws System Resource Manager\bin;C:\Program
>>>> Files\MySQL\MySQL Server 5.1\bin;C:\Pr
>>>> >>>>>>>>>>> ogram Files\Panda
>>>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\
>>>> >>>>>>>>>>> v1.0\;C:\Windows\system32\cmd.exe;C:\Program
>>>> Files\ZeroC\Ice-3.4.2\bin;
>>>> >>>>>>>>>>> Environment:ICE_HOME=(unset)
>>>> >>>>>>>>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>> >>>>>>>>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> OMERO data dir: 'P:\OMERO' Exists? True Is
>>>> writable? True
>>>> >>>>>>>>>>> OMERO.web status... [NOT STARTED]
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> Thanks again,
>>>> >>>>>>>>>>> Unai
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>> >>>>>>>>>>>
>>>> >>>>>>>>>>>> On Nov 23, 2012, at 10:42 AM, UNAI LORENZO SIERRA wrote:
>>>> >>>>>>>>>>>>>
>>>> >>>>>>>>>>>>> Dear Josh,
>>>> >>>>>>>>>>>>
>>>> >>>>>>>>>>>> Hi Unai,
>>>> >>>>>>>>>>>>
>>>> >>>>>>>>>>>>> Please find attached the screenshots of the security
>>>> settings.
>>>> >>>>>>>>>>>>> My username is AdmOmero (the one I selected in both
>>>> screenshots).
>>>> >>>>>>>>>>>>
>>>> >>>>>>>>>>>> I think I've tracked down the source of the confusion.
>>>> Our Windows documentation [1] doesn't make it clear that the
>>>> process is launched as "LocalService" therefore the permissions
>>>> you've configured do not suffice. You can see either of these
>>>> threads for more discussion of the issue:
>>>> >>>>>>>>>>>>
>>>> >>>>>>>>>>>> *
>>>> https://www.openmicroscopy.org/community/viewtopic.php?f=5&t=424#p1219
>>>> >>>>>>>>>>>>
>>>> >>>>>>>>>>>> *
>>>>
>>>> https://www.openmicroscopy.org/community/viewtopic.php?f=5&t=436&start=1
>>>>
>>>> >>>>>>>>>>>>
>>>> >>>>>>>>>>>> Sorry for the hassle!
>>>> >>>>>>>>>>>> ~Josh.
>>>> >>>>>>>>>>>>
>>>> >>>>>>>>>>>> [1]
>>>>
>>>> https://www.openmicroscopy.org/site/support/omero4/sysadmins/windows/ser
>>>> ver-binary-repository.html#permissions
>>>> >>>>>>>>>>>> [2] https://trac.openmicroscopy.org.uk/ome/ticket/9938
>>>> >>>>>>>>>>>>
>>>> >>>>>>>>>>>>> Cheers,
>>>> >>>>>>>>>>>>> Unai
>>>> >>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>
>>>> >>>>>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>> >>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>> On Nov 23, 2012, at 9:59 AM, UNAI LORENZO SIERRA wrote:
>>>> >>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Hi Josh,
>>>> >>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>> Hi.
>>>> >>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> This is the output of 'bin\omero admin diagnostics':
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> O:\omero_dist>bin\omero admin diagnostics
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>
>>>>
>>>> ========================================================================
>>>> ========
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> OMERO Diagnostics 4.4.4-ice34-b3099
>>>> >>>>>>>>>>>>>>>
>>>>
>>>> ========================================================================
>>>> ========
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> WARNING:omero.util.UpgradeCheck:UPGRADE
>>>> AVAILABLE:Please upgrade to 4.4.5 See ht
>>>> >>>>>>>>>>>>>>> tp://trac.openmicroscopy.org.uk/omero for the latest
>>>> version
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Commands: java -version 1.7.0
>>>> (C:\Windows\system32\java.E
>>>> >>>>>>>>>>>>>>> XE)
>>>> >>>>>>>>>>>>>>> Commands: python -V 2.6.6
>>>> (C:\Python26\python.EXE)
>>>> >>>>>>>>>>>>>>> Commands: icegridnode --version 3.4.2
>>>> (C:\Program Files\ZeroC\Ice
>>>> >>>>>>>>>>>>>>> -3.4.2\bin\icegridnode.EXE)
>>>> >>>>>>>>>>>>>>> Commands: icegridadmin --version 3.4.2
>>>> (C:\Program Files\ZeroC\Ice
>>>> >>>>>>>>>>>>>>> -3.4.2\bin\icegridadmin.EXE)
>>>> >>>>>>>>>>>>>>> Commands: psql --version not found
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Server: icegridnode not started
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Log dir: O:\omero_dist\var\log exists
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Log files: Blitz-0.log n/a
>>>> >>>>>>>>>>>>>>> Log files: DropBox.log n/a
>>>> >>>>>>>>>>>>>>> Log files: FileServer.log n/a
>>>> >>>>>>>>>>>>>>> Log files: Indexer-0.log n/a
>>>> >>>>>>>>>>>>>>> Log files: MonitorServer.log n/a
>>>> >>>>>>>>>>>>>>> Log files: OMEROweb.log n/a
>>>> >>>>>>>>>>>>>>> Log files: Processor-0.log n/a
>>>> >>>>>>>>>>>>>>> Log files: Tables-0.log n/a
>>>> >>>>>>>>>>>>>>> Log files: TestDropBox.log n/a
>>>> >>>>>>>>>>>>>>> Log files: Total size 0.00 MB
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Error while parsing logs
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Environment:OMERO_HOME=(unset)
>>>> >>>>>>>>>>>>>>> Environment:OMERO_NODE=(unset)
>>>> >>>>>>>>>>>>>>> Environment:OMERO_MASTER=(unset)
>>>> >>>>>>>>>>>>>>>
>>>> Environment:PATH=C:\Windows\system32\cmd.exe;C:\Program
>>>> Files\ZeroC\Ice-3.4.2\bi
>>>> >>>>>>>>>>>>>>> n;C:\Python26;C:\Program
>>>> Files\PHP\;C:\Windows\system32;C:\Windows;C:\Windows\Sy
>>>> >>>>>>>>>>>>>>> stem32\Wbem;C:\Program
>>>> Files\Intel\DMIX;C:\Windows\System32\Windows System Resou
>>>> >>>>>>>>>>>>>>> rce Manager\bin;C:\Program Files\MySQL\MySQL Server
>>>> 5.1\bin;C:\Program Files\Pan
>>>> >>>>>>>>>>>>>>> da
>>>>
>>>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\W
>>>> indow
>>>> >>>>>>>>>>>>>>> s\system32\cmd.exe
>>>> >>>>>>>>>>>>>>> Environment:ICE_HOME=(unset)
>>>> >>>>>>>>>>>>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>> >>>>>>>>>>>>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> OMERO data dir: 'P:\OMERO' Exists? True Is
>>>> writable? True
>>>> >>>>>>>>>>>>>>> OMERO.web status... [NOT STARTED]
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> I can't send you the var\log file because it doesn't
>>>> exist.
>>>> >>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>> Understood. Could you provide us with a screenshot
>>>> of the directory security settings for both P:\OMERO and
>>>> O:\omero_dist?
>>>> >>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>> Thanks,
>>>> >>>>>>>>>>>>>> ~Josh.
>>>> >>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Please, do not hesitate to ask me about any kind of
>>>> information in case you need it.
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Thanks,
>>>> >>>>>>>>>>>>>>> Unai
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>> >>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>> On Nov 20, 2012, at 1:24 PM, UNAI LORENZO SIERRA
>>>> wrote:
>>>> >>>>>>>>>>>>>>>>> Dear Blazej,
>>>> >>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>> Hi Unai,
>>>> >>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>> Sorry for the delay answering your email.
>>>> >>>>>>>>>>>>>>>>> I changed all the permissions and now I'm the
>>>> system administrator.
>>>> >>>>>>>>>>>>>>>>> But I'm still having problems with 'omero admin
>>>> start'.
>>>> >>>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>> Could you please take a look at the command line?
>>>> >>>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>> O:\omero_dist>bin\omero admin start
>>>> >>>>>>>>>>>>>>>>> No descriptor given. Using etc\grid\windefault.xml
>>>> >>>>>>>>>>>>>>>>> [SC] StartService ERROR 1053:
>>>> >>>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>> El servicio no respondió a tiempo a la solicitud
>>>> de inicio o de control.
>>>> >>>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>> Waiting on startup. Use CTRL-C to exit
>>>> >>>>>>>>>>>>>>>>> .
>>>> >>>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>>> (The service didn't respond on time to the start
>>>> request)
>>>> >>>>>>>>>>>>>>>>
>>>> >>>>>>>>>>>>>>>> After this latest attempt, could you again send us
>>>> the output of bin\omero admin diagnostics and the contents of
>>>> var\log? One other thing to check is if your previous attempts
>>>> didn't leave a process running. We usually use Process Explorer
>>>> ("procexp.exe") available here
>>>> http://technet.microsoft.com/en-us/sysinternals/bb896653. I've
>>>> taken a screenshot of a healthy OMERO installation here:
>>>> >>>>>
>>>> >>>>>
>>>> >>>>>
>>>> >>>>
>>>> >>>> Esta cabecera ha sido añadida automáticamente por la
>>>> Vicegerencia de las TIC:
>>>> >>>>
>>>>
>>>> ------------------------------------------------------------------------
>>>> --------
>>>> >>>> ATENCION!! Este correo contiene la palabra "contraseña" y
>>>> puede tratarse de un fraude.
>>>> >>>> No proporcione nunca sus credenciales por correo electrónico.
>>>> >>>> Si tiene alguna duda consulte con el CAU (154400).
>>>> >>>> UPV/EHU, Vicegerencia de las TIC
>>>> >>>>
>>>> >>>> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko
>>>> mezua izan daiteke.
>>>> >>>> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
>>>> >>>> Zalantzarik izanez gero deitu BAZren telefonora (154400)
>>>> >>>> UPV/EHU, IKT Gerenteordetza
>>>> >>>>
>>>>
>>>> ------------------------------------------------------------------------
>>>> --------
>>>> >>>> ·
>>>> >>>>
>>>> >>>>
>>>> >>>
>>>> >>>
>>>> >>>
>>>> >>>
>>>> >>
>>>> >> Esta cabecera ha sido añadida automáticamente por la
>>>> Vicegerencia de las TIC:
>>>> >>
>>>>
>>>> ------------------------------------------------------------------------
>>>> --------
>>>> >> ATENCION!! Este correo contiene la palabra "contraseña" y puede
>>>> tratarse de un fraude.
>>>> >> No proporcione nunca sus credenciales por correo electrónico.
>>>> >> Si tiene alguna duda consulte con el CAU (154400).
>>>> >> UPV/EHU, Vicegerencia de las TIC
>>>> >>
>>>> >> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko mezua
>>>> izan daiteke.
>>>> >> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
>>>> >> Zalantzarik izanez gero deitu BAZren telefonora (154400)
>>>> >> UPV/EHU, IKT Gerenteordetza
>>>> >>
>>>>
>>>> ------------------------------------------------------------------------
>>>> --------
>>>> >> ·
>>>> >>
>>>> >>
>>>> >
>>>> >
>>>> <LocalService Permission.jpg>
>>>> >
>>>>
>>>> _______________________________________________
>>>> ome-users mailing list
>>>> ome-users at lists.openmicroscopy.org.uk
>>>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>>>
>>>
>>> The University of Dundee is a registered Scottish Charity, No: SC015096
>>>
>>> Esta cabecera ha sido añadida automáticamente por la Vicegerencia de
>>> las TIC:
>>>
>>> -------------------------------------------------------------------------
>>> -------
>>> ATENCION!! Este correo contiene la palabra "contraseña" y puede
>>> tratarse de un fraude.
>>> No proporcione nunca sus credenciales por correo electrónico.
>>> Si tiene alguna duda consulte con el CAU (154400).
>>> UPV/EHU, Vicegerencia de las TIC
>>>
>>> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko mezua
>>> izan daiteke.
>>> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
>>> Zalantzarik izanez gero deitu BAZren telefonora (154400)
>>> UPV/EHU, IKT Gerenteordetza
>>>
>>> -------------------------------------------------------------------------
>>> -------
>>> ·
>>>
>>>
>>
>>
>>
>>
>> _______________________________________________
>> ome-users mailing list
>> ome-users at lists.openmicroscopy.org.uk
>> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>
>
> The University of Dundee is a registered Scottish Charity, No: SC015096
>
> Esta cabecera ha sido añadida automáticamente por la Vicegerencia de las TIC:
> --------------------------------------------------------------------------------
> ATENCION!! Este correo contiene la palabra "contraseña" y puede
> tratarse de un fraude.
> No proporcione nunca sus credenciales por correo electrónico.
> Si tiene alguna duda consulte con el CAU (154400).
> UPV/EHU, Vicegerencia de las TIC
>
> ERNE!! Mezu honek "contraseña" hitza dauka eta iruzurrezko mezua
> izan daiteke.
> Ez eman inoiz zure pasahitza posta elektronikoaren bidez.
> Zalantzarik izanez gero deitu BAZren telefonora (154400)
> UPV/EHU, IKT Gerenteordetza
> --------------------------------------------------------------------------------
> ·
>
>
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