[ome-users] [ome-devel] omero beta 4.2.0: omero.web does not load all plate thumbnails and reports exceptions

[b.gerritsen at nki.nl]

Hi Josh,

The problem is partially 'solved'. I decided to install omero 4.2 beta from scratch from the website and the new installation does not produce the exceptions mentioned in previous e-mails. The main or only difference as far as I can see between the installation that produced the exceptions and the fresh install from the website is that the former was compiled from the svn source (omero beta 4.2.0 tag). In case you are interested in following up on this I have attached the postgresql log of September 16th during the time I was testing omero.web. I chose that day because the other log information I included in a previous e-mail was from that time.

In the new installation more thumbnails in omero.web seem to load whereas before almost non came up. So even though not as bad as before, that problem still persists. Any thoughts on how to solve it will be appreciated.

Cheers,
Bram
________________________________________
From: Josh Moore [josh.moore at gmx.de]
Sent: Thursday, September 30, 2010 8:11 AM
To: ome-devel Development
Cc: Bram Gerritsen
Subject: Fwd: [ome-devel] omero beta 4.2.0: omero.web does not load all plate thumbnails and reports exceptions

Hi Bram,

this is certainly a very bizarre OMERO server log. Have you recently had any issues with your server machine? When was the last restart of the whole OS? Were there any upgrades? Do you know if PostgreSQL is producing any logs in your configuration?


Cheers,
~Josh.


Begin forwarded message:

> From: <b.gerritsen at nki.nl>
> Date: September 24, 2010 9:45:05 AM GMT+02:00
> To: <josh.moore at gmx.de>
> Subject: RE: [ome-devel] omero beta 4.2.0: omero.web does not load all plate thumbnails and reports exceptions
>
> Hi Josh,
>
> The problem persists, also after a server restart. Included in the attachments is the Blitz log after a server restart and an attempt to access the plate.
>
> Cheers,
> Bram
> ________________________________________
> From: Josh Moore [josh.moore at gmx.de]
> Sent: Thursday, September 23, 2010 8:48 PM
> To: Bram Gerritsen
> Cc: ome-devel at lists.openmicroscopy.org.uk
> Subject: Re: [ome-devel] omero beta 4.2.0: omero.web does not load all plate thumbnails and reports exceptions
>
> Hi Bram,
>
> is this a transient problem or does it happen every time you try to access the plate? Does it happen after a server restart? In either case, could you also send us the contents of var/log/Blitz-0.log?
>
> Cheers,
> ~Josh.
>
>
> On Sep 16, 2010, at 3:29 PM, <b.gerritsen at nki.nl> <b.gerritsen at nki.nl> wrote:
>
>> Dear all,
>>
>> When displaying a plate in omero.web, not all thumbnails are shown. See attachment for a screenshot of this in omero.web. In the log the same exception(s) repeat many times while the plate is being loaded. An excerpt from the log and the output from omero admin diagnostics are included in the attachments.
>>
>> Does anyone know how to solve this problem?
>>
>> Kind Regards,
>> Bram
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