[ome-users] Help with OMERO install required

[Josh Moore]

Hi David,

Could you send us the output of:

 bin/omero admin diagnostics

as well as the log files under var/log/ and we'll see if we can track down the issues?

Thanks,
~Josh.

On Jul 14, 2010, at 10:48 AM, David Strachan wrote:

> Hi,
> 
> 
> 
> I have Centos 5.3 installed and had OMERO 4.0.3 running ok with mod
> python production environment. I then upgraded to omero ver 4.1 and now
> I am getting the following problems.
> 
> 
> 
> When trying to attach to server via the web my browser now shows the
> following text .....
> 
> Mod_python error: "PythonHandler django.core.handlers.modpython"
> 
> 
> 
> Traceback (most recent call last):
> 
> 
> 
>  File "/usr/lib64/python2.4/site-packages/mod_python/apache.py", line
> 299, in HandlerDispatch
> 
>    result = object(req)
> 
> 
> 
>  File
> "/home/David/Downloads/omero_dist/lib/python/django/core/handlers/modpyt
> hon.py", line 222, in handler
> 
>    return ModPythonHandler()(req)
> 
> 
> 
>  File
> "/home/David/Downloads/omero_dist/lib/python/django/core/handlers/modpyt
> hon.py", line 185, in __call__
> 
>    self.load_middleware()
> 
> 
> 
>  File
> "/home/David/Downloads/omero_dist/lib/python/django/core/handlers/base.p
> y", line 31, in load_middleware
> 
>    for middleware_path in settings.MIDDLEWARE_CLASSES:
> 
> 
> 
>  File
> "/home/David/Downloads/omero_dist/lib/python/django/conf/__init__.py",
> line 28, in __getattr__
> 
>    self._import_settings()
> 
> 
> 
>  File
> "/home/David/Downloads/omero_dist/lib/python/django/conf/__init__.py",
> line 59, in _import_settings
> 
>    self._target = Settings(settings_module)
> 
> 
> 
>  File
> "/home/David/Downloads/omero_dist/lib/python/django/conf/__init__.py",
> line 92, in __init__
> 
>    mod = __import__(self.SETTINGS_MODULE, {}, {}, [''])
> 
> 
> 
>  File
> "/home/David/Downloads/omero_dist/lib/python/omeroweb/settings.py", line
> 178, in ?
> 
>    filemode='a')
> 
> 
> 
>  File "/usr/lib64/python2.4/logging/__init__.py", line 1218, in
> basicConfig
> 
>    hdlr = FileHandler(filename, mode)
> 
> 
> 
>  File "/usr/lib64/python2.4/logging/__init__.py", line 757, in __init__
> 
>    stream = open(filename, mode)
> 
> 
> 
> IOError: [Errno 13] Permission denied:
> '/home/David/Downloads/omero_dist/lib/python/omeroweb/../../../var/log/O
> MEROweb.log'
> 
> 
> 
> 
> 
> I used to be able to connect with the desktop clients but now this is no
> longer working either. I don't think that the omero is starting
> properly.
> 
> 
> 
> Does anyone have any advice on troubleshooting this problem? I seem to
> be going around in circles (ever increasing ones!) 
> 
> 
> 
> 
> 
> 
> 
> Regards
> 
> 
> 
> 
> 
> David Strachan 
> 
> The Beatson Institute for Cancer Research
> 
> Glasgow  G61 1BD
> 
> ( Direct Line +44 (0) 141 330 6872
> 
> ( Fax                +44 (0) 141 942 6521
> 
> * E-mail          d.strachan at beatson.gla.ac.uk
> <mailto:d.strachan at beatson.gla.ac.uk> 
> 
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