[ome-devel] Issues connecting to OMERO

Tue May 21 12:17:08 BST 2019

Dear all,

In some (but not all) of our computers (windows as well as linux OSs) we are having issues connecting to the database using insight. Web client is working fine

We initially thought that was due to a recent java update but now I'm not sure about it cause downgrading does not solve the issue. I tried to connect to the demo server too. no luck. Any ideas of what tis could be?
This is the log of insight:

2019-05-20 10:17:53,332 INFO  [o.o.shoola.env.rnd.PixelsServicesFactory] (nitializer) Heap memory usage: max 911736832
2019-05-20 10:17:53,336 INFO  [         o.o.shoola.env.init.TaskBarInit] (nitializer) Loaded L&F: javax.swing.plaf.metal.MetalLookAndFeel
2019-05-20 10:18:44,947 DEBUG [   o.o.s.env.data.login.LoginServiceImpl] (nitializer) Failed to log onto OMERO.
Reason: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)
OMERO address: demo.openmicroscopy.org
User Name: jmateos -- Password: **********
Ice.SecurityException
    reason = "IceSSL: handshake error"
at IceInternal.AsyncResultI.__wait(AsyncResultI.java:276)
at Ice.ObjectPrxHelperBase.end_ice_isA(ObjectPrxHelperBase.java:310)
at Ice.ObjectPrxHelperBase.ice_isA(ObjectPrxHelperBase.java:92)
at Ice.ObjectPrxHelperBase.ice_isA(ObjectPrxHelperBase.java:69)
at Ice.ObjectPrxHelperBase.checkedCastImpl(ObjectPrxHelperBase.java:2810)
at Ice.ObjectPrxHelperBase.checkedCastImpl(ObjectPrxHelperBase.java:2770)
at Glacier2.RouterPrxHelper.checkedCast(RouterPrxHelper.java:1787)
at omero.client.getRouter(client.java:802)
at omero.client.createSession(client.java:723)
at omero.gateway.Gateway.createSession(Gateway.java:1054)
at omero.gateway.Gateway.connect(Gateway.java:259)
at org.openmicroscopy.shoola.env.data.OMEROGateway.connect(OMEROGateway.java:1448)
at org.openmicroscopy.shoola.env.data.DataServicesFactory.connect(DataServicesFactory.java:564)
at org.openmicroscopy.shoola.env.data.login.LoginServiceImpl.attempt(LoginServiceImpl.java:144)
at org.openmicroscopy.shoola.env.data.login.LoginServiceImpl.login(LoginServiceImpl.java:277)
at org.openmicroscopy.shoola.env.data.login.LoginManager.login(LoginManager.java:98)
at org.openmicroscopy.shoola.env.init.SplashScreenInit.onEnd(SplashScreenInit.java:163)
at org.openmicroscopy.shoola.env.init.Initializer.notifyEnd(Initializer.java:189)
at org.openmicroscopy.shoola.env.Container.runStartupProcedure(Container.java:125)
at org.openmicroscopy.shoola.env.Container.access$000(Container.java:74)
at org.openmicroscopy.shoola.env.Container$1.run(Container.java:170)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)
at sun.security.ssl.Handshaker.activate(Handshaker.java:529)
at sun.security.ssl.SSLEngineImpl.kickstartHandshake(SSLEngineImpl.java:729)
at sun.security.ssl.SSLEngineImpl.beginHandshake(SSLEngineImpl.java:756)
at IceSSL.SSLEngine.createSSLEngine(SSLEngine.java:856)
at IceSSL.Instance.createSSLEngine(Instance.java:42)
at IceSSL.ConnectorI.connect(ConnectorI.java:30)
at IceInternal.OutgoingConnectionFactory$ConnectCallback.nextConnector(OutgoingConnectionFactory.java:1101)
at IceInternal.OutgoingConnectionFactory$ConnectCallback.access$100(OutgoingConnectionFactory.java:868)
at IceInternal.OutgoingConnectionFactory.getConnection(OutgoingConnectionFactory.java:569)
at IceInternal.OutgoingConnectionFactory.access$800(OutgoingConnectionFactory.java:14)
at IceInternal.OutgoingConnectionFactory$ConnectCallback.getConnection(OutgoingConnectionFactory.java:1048)
at IceInternal.OutgoingConnectionFactory$ConnectCallback.connectors(OutgoingConnectionFactory.java:932)
at IceInternal.EndpointHostResolver$1.run(EndpointHostResolver.java:103)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
... 1 more
Failed to log onto OMERO.
Reason: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)
OMERO address: demo.openmicroscopy.org
User Name: jmateos -- Password: **********
Ice.SecurityException
    reason = "IceSSL: handshake error"
at IceInternal.AsyncResultI.__wait(AsyncResultI.java:276)
at Ice.ObjectPrxHelperBase.end_ice_isA(ObjectPrxHelperBase.java:310)
at Ice.ObjectPrxHelperBase.ice_isA(ObjectPrxHelperBase.java:92)
at Ice.ObjectPrxHelperBase.ice_isA(ObjectPrxHelperBase.java:69)
at Ice.ObjectPrxHelperBase.checkedCastImpl(ObjectPrxHelperBase.java:2810)
at Ice.ObjectPrxHelperBase.checkedCastImpl(ObjectPrxHelperBase.java:2770)
at Glacier2.RouterPrxHelper.checkedCast(RouterPrxHelper.java:1787)
at omero.client.getRouter(client.java:802)
at omero.client.createSession(client.java:723)
at omero.gateway.Gateway.createSession(Gateway.java:1054)
at omero.gateway.Gateway.connect(Gateway.java:259)
at org.openmicroscopy.shoola.env.data.OMEROGateway.connect(OMEROGateway.java:1448)
at org.openmicroscopy.shoola.env.data.DataServicesFactory.connect(DataServicesFactory.java:564)
at org.openmicroscopy.shoola.env.data.login.LoginServiceImpl.attempt(LoginServiceImpl.java:144)
at org.openmicroscopy.shoola.env.data.login.LoginServiceImpl.login(LoginServiceImpl.java:277)
at org.openmicroscopy.shoola.env.data.login.LoginManager.login(LoginManager.java:98)
at org.openmicroscopy.shoola.env.init.SplashScreenInit.onEnd(SplashScreenInit.java:163)
at org.openmicroscopy.shoola.env.init.Initializer.notifyEnd(Initializer.java:189)
at org.openmicroscopy.shoola.env.Container.runStartupProcedure(Container.java:125)
at org.openmicroscopy.shoola.env.Container.access$000(Container.java:74)
at org.openmicroscopy.shoola.env.Container$1.run(Container.java:170)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)
at sun.security.ssl.Handshaker.activate(Handshaker.java:529)
at sun.security.ssl.SSLEngineImpl.kickstartHandshake(SSLEngineImpl.java:729)
at sun.security.ssl.SSLEngineImpl.beginHandshake(SSLEngineImpl.java:756)
at IceSSL.SSLEngine.createSSLEngine(SSLEngine.java:856)
at IceSSL.Instance.createSSLEngine(Instance.java:42)
at IceSSL.ConnectorI.connect(ConnectorI.java:30)
at IceInternal.OutgoingConnectionFactory$ConnectCallback.nextConnector(OutgoingConnectionFactory.java:1101)
at IceInternal.OutgoingConnectionFactory$ConnectCallback.access$100(OutgoingConnectionFactory.java:868)
at IceInternal.OutgoingConnectionFactory.getConnection(OutgoingConnectionFactory.java:569)
at IceInternal.OutgoingConnectionFactory.access$800(OutgoingConnectionFactory.java:14)
at IceInternal.OutgoingConnectionFactory$ConnectCallback.getConnection(OutgoingConnectionFactory.java:1048)
at IceInternal.OutgoingConnectionFactory$ConnectCallback.connectors(OutgoingConnectionFactory.java:932)
at IceInternal.EndpointHostResolver$1.run(EndpointHostResolver.java:103)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
... 1 more
Exception in thread "Initializer"

__________________________________________
Julio Mateos Langerak, PhD.
Montpellier RIO Imaging
Institut de Génétique Humaine-CNRS
141, rue de la Cardonille
F-34396 Montpellier (France)
e-mail: Julio.Mateos-Langerak at igh.cnrs.fr<mailto:Julio.Mateos-Langerak at igh.cnrs.fr>
phone: +33.4.34.35.99.90
fax: +33.4.34.35.99.01
URL: http://www.mri.cnrs.fr/
__________________________________________

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