[ome-users] Upgrade problem

Anatole Chessel anatole.chessel at gurdon.cam.ac.uk
Thu Sep 18 15:42:49 BST 2014


It worked! After removing all traces of pythons I could find (clean 
uninstall of all I could and deletions of the rest), and reinstalling 
python2.6 and all the dependencies the isapi_wsgi test worked. OMERO.web 
failed the first time but seemed to be working from then on (but that is 
a known issue I believe?). Well it only took me 4.5 days...

Many thanks again for the help (and I'll be sure we take a linux server 
the next time)

A.

On 18/09/2014 13:26, Simon Li wrote:
> It sounds like IIS is confused by your Python installation, from what 
> I can tell IIS completely ignores any environment variables and 
> obtains the Python location from somewhere in the Windows registry. 
> All I can suggest is to try various combinations of 
> uninstalling/reinstalling Python and isapi_wsgi (including manually 
> deleting any files if necessary).
>
> Simon
>
> On 18/09/2014 13:13, "Anatole Chessel" 
> <anatole.chessel at gurdon.cam.ac.uk 
> <mailto:anatole.chessel at gurdon.cam.ac.uk>> wrote:
>
>
>     That gave the same error 'Failed to import...'. Weirdly, if I put
>     the 32bit to false, it gives a different error, the one you would
>     expect from a 632/64bit mismatch, so it does seem to see the file...
>
>     A.
>
>
>     On 18/09/2014 12:19, Simon Li wrote:
>>     Hi Anatole
>>
>>     I'm testing IIS at the moment (it seems to be particularly
>>     sensitive to the Python setup). I'll let you know.
>>
>>     In the meantime can you check if isapi_wsgi is working
>>     irrespective of OMERO? Follow the instructions at the bottom of
>>     https://code.google.com/p/isapi-wsgi/wiki/InstallationInstructions#Testing
>>
>>     Simon
>>
>>
>>     On 18/09/2014 12:05, "Anatole Chessel"
>>     <anatole.chessel at gurdon.cam.ac.uk
>>     <mailto:anatole.chessel at gurdon.cam.ac.uk>> wrote:
>>
>>
>>         That did work, omero seem to start normally! Simon, I owe you
>>         a beer.
>>
>>         OMERO.web is still broken however, in the same way as with
>>         ice3.5/python2.7 64bits (see the forum thread linked below),
>>         ie, with an error logged by 'ISAPI Filter or Extention'
>>         saying 'Failed to import callback module 'omero_web_iis' The
>>         system cannot find the file specified.'. However that is most
>>         likely a completely separate error, due to my iis being
>>         strangely configured...
>>
>>         Thanks
>>         A.
>>
>>
>>         On 18/09/2014 11:01, Simon Li wrote:
>>>         Can you try deleting the OMERO.server-5.0.4-ice34-b43\var
>>>         directory and seeing if OMERO starts up?
>>>
>>>         Simon
>>>
>>>         On 18/09/2014 10:55, "Anatole Chessel"
>>>         <anatole.chessel at gurdon.cam.ac.uk
>>>         <mailto:anatole.chessel at gurdon.cam.ac.uk>> wrote:
>>>
>>>
>>>             Actually, I just realised that a bunch of
>>>             errors/informations are logged in the windows event
>>>             viewer, which may help diagnose things:
>>>             4 information events, from OMERO.master:
>>>             -'Berkeley DB: DbEnv "Registry": Unacceptable log file
>>>             C:\Users\omero\Desktop\OMERO.server-5.0.4-ice34-b43\var\registry\log.0000000001:
>>>             unsupported log version 19'
>>>             -'Berkeley DB: DbEnv "Registry": Invalid log file:
>>>             log.0000000001: Invalid argument'
>>>             -'Berkeley DB: DbEnv "Registry": PANIC: Invalid argument'
>>>             -'Berkeley DB: DbEnv "Registry": process-private: unable
>>>             to find environment'
>>>
>>>             2 errors events, the first from OMERO.master, the second
>>>             from Service Control Manager:
>>>             -'exception occurred while initializing a communicator:
>>>             SharedDbEnv.cpp:619: Freeze::DatabaseException:
>>>             DbEnv::open: DB_RUNRECOVERY: Fatal error, run database
>>>             recovery'
>>>             -'The OMERO.master service terminated with
>>>             service-specific error Incorrect function..'
>>>
>>>             Hope that helps,
>>>             A.
>>>
>>>             On 17/09/2014 13:57, Anatole Chessel wrote:
>>>>             Hi all,
>>>>
>>>>             I seem to be having the exact same problem. I am trying
>>>>             to upgrade from 4.4 to 5.0.4 on a windows server
>>>>             2008R2; after trying without success the OME compiled
>>>>             ice3.5/python2.7 64bit (full thread:
>>>>             http://www.openmicroscopy.org/community/viewtopic.php?f=5&t=7629&start=10
>>>>             in short omero eventually worked but omero.web did
>>>>             not), I tried ice3.4/python2.6 32bits with the same
>>>>             issues as Jason: 'Failed to startup some components
>>>>             after 300 seconds' and no logs, and launching manually
>>>>             gives a logfile with the same error he just reported...
>>>>
>>>>             Many thanks,
>>>>             A.
>>>>
>>>>
>>>>             On 17/09/2014 13:36, Kotecki, Jason wrote:
>>>>>             Josh, attached is the task list. Also, I ran the command for blitz manually and that actually created a log file.
>>>>>
>>>>>             Thanks,
>>>>>             Jason
>>>>>
>>
>>         (...)
>>
>>         -- 
>>         Anatole Chessel, PhD
>>         Research associate
>>         University of Cambridge
>>         Tennis Court Road, Cambridge CB2 1PD
>>         tel: +44 (0)1223 334065
>>
>>
>>     The University of Dundee is a registered Scottish Charity, No:
>>     SC015096
>>
>>
>>     _______________________________________________
>>     ome-users mailing list
>>     ome-users at lists.openmicroscopy.org.ukhttp://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users
>
>     -- 
>     Anatole Chessel, PhD
>     Research associate
>     University of Cambridge
>     Tennis Court Road, Cambridge CB2 1PD
>     tel: +44 (0)1223 334065
>
>
> The University of Dundee is a registered Scottish Charity, No: SC015096
>
>
> _______________________________________________
> ome-users mailing list
> ome-users at lists.openmicroscopy.org.uk
> http://lists.openmicroscopy.org.uk/mailman/listinfo/ome-users

-- 
Anatole Chessel, PhD
Research associate
University of Cambridge
Tennis Court Road, Cambridge CB2 1PD
tel: +44 (0)1223 334065

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