[ome-users] Newbie question - cannot get Omero client up - won't accept userid and password - files to view

Josh Moore josh at glencoesoftware.com
Fri May 14 20:10:07 BST 2010


Forwarding to the list.

Taylor, Ronald C writes:
 >  
 > Josh,
 > 
 > I don't have an ~omero directory. I did the entire install as
 > myself, as user "rtaylor".

Sorry. I meant a directory "omero" in your home directory.

 > In any event, I cannot find a omeroinsight.log file. Maybe it never
 > gets created, since the *.sh command I invoke to bring up the Java
 > client never gets past the userid/pwd login popup?
 
The login talks to the server, so if there was a version issue with
Ice that would explain it. Does anything get printed to the console?

~J

 > I have attached all the log files that I could find under
 > 
 >   /sid/Omero/Omero_install/omero_dist/var/log
 > 
 > I have also attached a file with the screen output I got when
 > setting the Omero root user password to r*****9. Looks like it
 > worked OK, from the screen output.
 > 
 > So - I try to invoke the client using 
 >   OMEROinsight_unix.sh
 > 
 >  and these combinations of uerid/pwd do not work in the popup:
 > 
 >    rtaylor/r*****9
 > 
 >    omero/r*****9
 > 
 >    omero/omero 
 > 
 > Still stuck. Very happy to get some help! BTW - the PostgreSQL
 > install appeared to work fine, with an "omero" user with password
 > "omero" set up to own an "omero" db.
 > 
 >  Ron
 > ___________________________________________
 > Ronald Taylor, Ph.D.
 > Computational Biology & Bioinformatics Group
 > Pacific Northwest National Laboratory
 > 902 Battelle Boulevard
 > P.O. Box 999, Mail Stop J4-33
 > Richland, WA  99352 USA
 > Office:  509-372-6568
 > Email: ronald.taylor at pnl.gov
 > 
 > -----Original Message-----
 > 
 > josh at glencoesoftware.com
 > 
 > From: Josh Moore [mailto:josh at glencoesoftware.com] 
 > Sent: Wednesday, May 12, 2010 12:01 AM
 > To: Taylor, Ronald C
 > Cc: 'ome-users at lists.openmicroscopy.org.uk'
 > Subject: Re: [ome-users] Newbie question - cannot get Omero client up - won't accept userid and password
 > 
 > 
 > Could you possibly send the logs for Insight
 > (~/omero/log/omeroinsight.log) and the main server log
 > (var/log/Blitz-0.log) ? This may be an issue with your using a newer version of Ice:
 > 
 >  > Commands:   icegridnode --version          3.4.0     (/sid/Omero/Ice/Ice-3.4.0/bin/icegridnode)
 > 
 > We currently deploy with 3.3.1.
 > 
 > Cheers,
 > ~Josh.
 > 
 > Taylor, Ronald C writes:
 >  >
 >  > Whoops - bit of confusion in my previous email. Ignore that email -  > I mixed up setting Omero root user and Omero web admin. Still have  > the same question - cannot get into the Omero client to accept user  > id and password. But please use this corrected email for background  > as to the problem.
 > 
 >  > Ron T.
 >  >
 >  > %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 >  >
 >  > Hello folks,
 >  >
 >  > I'm a newcomer. I've just installed Omero on my Red Hat Linux desktop and am now trying to star tup the Omero Java client. However, the opening box in the client asks for userID and password and won't accept what I've tried. So - I'm stuck.
 >  >
 >  > I set the root user password like so:
 >  >
 >  > /sid/Omero/Omero_install/omero_dist
 >  > sidney193%
 >  >
 >  > sidney193% bin/omero db script
 >  >
 >  > Please enter omero.db.version [OMERO4.1]:
 >  > Please enter omero.db.patch [0]:
 >  > Please enter password for OMERO root user: r*****9  >  > Please re-enter password for OMERO root user: r*****9  >  > Saving to /sid/Omero/Omero_install/omero_dist/OMERO4.1__0.sql
 >  > sidney194%
 >  >
 >  > %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 >  >
 >  > Omero is up, as can be seen from the diagnostics:
 >  >
 >  > sidney87% omero admin diagnostics
 >  >
 >  > ================================================================================
 >  > OMERO Diagnostics Beta-4.1.1-r5927-b91  > ================================================================================
 >  > 
 >  > Commands:   java -version                  1.6.0     (/msrc/apps/jdk_1.6/bin/java -- 2 others)
 >  > Commands:   python -V                      2.6.5     (/sid/Omero/Python/bin/python -- 2 others)
 >  > Commands:   icegridnode --version          3.4.0     (/sid/Omero/Ice/Ice-3.4.0/bin/icegridnode)
 >  > Commands:   icegridadmin --version         3.4.0     (/sid/Omero/Ice/Ice-3.4.0/bin/icegridadmin)
 >  > Commands:   psql --version                 8.3.10    (/sid/Omero/Postgres/8.3/bin/psql)
 >  > 
 >  > Server:     icegridnode                    running
 >  > Server:     Blitz-0                        active (pid = 7016, enabled)
 >  > Server:     DropBox                        inactive (disabled)
 >  > Server:     FSServer                       active (pid = 7029, enabled)
 >  > Server:     Indexer-0                      active (pid = 7031, enabled)
 >  > Server:     OMERO.Glacier2                 active (pid = 7034, enabled)
 >  > Server:     OMERO.IceStorm                 inactive (disabled)
 >  > Server:     Processor-0                    inactive (disabled)
 >  > Server:     Tables-0                       inactive (disabled)
 >  > Server:     TestDropBox                    inactive (enabled)
 >  > Server:     Web                            active (pid = 7774, enabled)
 >  > 
 >  > Log dir:    /sid/Omero/Omero_install/omero_dist/var/log exists
 >  > 
 >  > Log files:  Blitz-0.log                    44.0 KB       errors=2    warnings=34
 >  > Log files:  DropBox.log                    n/a
 >  > Log files:  FSServer.log                   2.0 KB        errors=0    warnings=12
 >  > Log files:  Indexer-0.log                  3.0 KB        errors=0    warnings=2
 >  > Log files:  OMEROweb.log                   0.0 KB
 >  > Log files:  OMEROweb.log.2010-05-11        0.0 KB
 >  > Log files:  Processor-0.log                n/a
 >  > Log files:  Tables-0.log                   n/a
 >  > Log files:  TestDropBox.log                n/a
 >  > Log files:  master.err                     6.0 KB        errors=0    warnings=4
 >  > Log files:  master.out                     0.0 KB
 >  > Log files:  Total size                     0.06 MB
 >  > sidney88%
 >  >
 >  >
 >  > %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
 >  >
 >  > But when I invoke the java client using  >  > OMEROinsight_unix.sh <ret>  (client version is Beta4.1.1.linux.)  > 
 >  >   a popup window comes up that asks for userid and password.
 >  >
 >  > I have tried both
 >  >   omero / r*****9
 >  > And
 >  >   root / r*****9
 >  >
 >  > Niether worked. So - I'm stumped. Would very much appreciate help.
 >  >
 >  >  - Ron Taylor



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