[ome-users] 4.1.0 fails to start

[josh.moore at gmx.de]

Hi Michael,

McCaughey, Michael J writes:
 >  
 > Josh-
 > I'm having trouble getting 4.1.0 to startup and could use some advice.
 > Background: up-to-date FC11 box, new install of Omero using standard defaults.  Startup times out after 5 minutes.  Blitz-0.log complains:

 >     =====================================================
 > Data access exception: Did you create your database?
 > =====================================================

Could I get the whole log? There may be a clue buried in there somewhere.

 > but the db is there and uses default name/pwd:
 > 
 > [mrmike at cisrome omero-Beta4.1.0]$ psql -h localhost -U omero -l
 >         List of databases
 >    Name    |  Owner   | Encoding
 > -----------+----------+----------
 >  omero     | omero    | UTF8
 >  postgres  | postgres | UTF8
 >  template0 | postgres | UTF8
 >  template1 | postgres | UTF8
 > (4 rows)

This certainly looks good. What's the value from:

psql -h localhost -U omero -c "select * from dbpatch"

 > The only oddity I can detect is the UTF-8 encoding.  Could this be
 > a problem?

There have ever been reports of encoding issues, but I wouldn't assume
that off the bat.

 > Perhaps it's python - DropBox complains:

In general, Blitz doesn't depend on any of the other services, only
the other way around. The DropBox error is just saying your missing a
required library, so DropBox won't work for you.

 > 2009-10-29 12:41:41,141 ERROR [                        fsclient.DropBox] (MainThread) System
 > requirements not met:
 > Traceback (most recent call last):
 >   File "lib/python/fsDropBox.py", line 66, in run
 >     fsUtil.monitorPackage()
 >   File "/home/mrmike/Documents/omero-Beta4.1.0/lib/python/fsUtil.py", line 117, in monitorPac
 > kage
 >     raise Exception("Libraries required by OMERO.fs monitor unavailable: " + errorString)
 > Exception: Libraries required by OMERO.fs monitor unavailable: pynotify version 0.8.6 is not
 > compatible with Python 2.4. Install 0.8.5 or lower to use DropBox
 > 2009-10-29 12:41:41,142 ERROR [                        fsclient.DropBox] (MainThread) Quittin
 > g
 > 2009-10-29 12:41:41,144 INFO  [                        fsclient.DropBox] (MainThread) Exiting
 >  with exit code: -1




 > And diagnostics gives something weird for python:
 > 
 > [mrmike at cisrome omero-Beta4.1.0]$ bin/omero admin diagnostics
 > 
 > ================================================================================
 > OMERO Diagnostics Beta-4.1.0-r5585-b12
 > ================================================================================
 >        
 > Commands:   java -version                  1.6.0     (/usr/bin/java)
 > Commands:   python -V                      error:'NoneType' object
 > has no attribute 'group'

Thanks for catching this. "diagnostics" was looking for a version of
the form "2.5.4" and "2.6" sadly confused it.

...

 > [mrmike at cisrome omero-Beta4.1.0]$ python -V
 > Python 2.6
 > 
 > Meanwhile, master.err gives:
 > 
 > 10/29/09 12:41:55.572 OMERO.Glacier2: warning: unable to contact permissions verifier `BlitzV
 > erifier at BlitzAdapters'
 > Reference.cpp:1546: Ice::NoEndpointException:
 > no suitable endpoint available for proxy `BlitzVerifier -t @ BlitzAdapters'
 > 10/29/09 12:41:55.573 OMERO.Glacier2: warning: unable to contact session manager `BlitzManage
 > r at BlitzAdapters'
 > Reference.cpp:1546: Ice::NoEndpointException:
 > no suitable endpoint available for proxy `BlitzManager -t @ BlitzAdapters'
 > Unhandled exception in thread started by
 > Error in sys.excepthook:

All to be expected if Blitz doesn't start up.

 > Original exception was:
 > 
 > I haven't (yet) found another instance of python somewhere.
 > 
 > So, do you have a suggestions at where to start?

The best course is to figure out why Blitz doesn't like your
database. That's certainly the major block you're running into at the
moment.

 > Thanks,
 > Mike

Cheers,
~Josh