[ome-users] OMERO.client cannot connect to OMERO.server on different machines

[Oliver Müller]

Hi OMERO team,

 

we have installed OMERO.server Beta 2.3 on our AIX machine and we have the
problem, that the clients cannot connect

to the server. If a client tries to connect to the server, the server’s log
does not change at all and the client answers something

like “server is probably down”.

 

So, I’ve established a little test system consisting of three parts:

 

(I) Server

OMERO.server Beta 2.3 is installed on a Linux machine.

 

(II) Client

OMERO.insight Beta 2.3.1 is installed on a Windows XP machine (I’ve also
tried with Beta 2.3.2)

 

(III) Switch

A switch connects both machines, so that I can be sure that no ports are
blocked (our local IT staff tries to keep

a maximum security level and thus blocks most ports, since we’re a
University Hospital and patient’s data have to

be secure).

 

So, I know the state of my network, I know the state of the machine’s
firewalls and port settings, but client and server

cannot establish a connection.

 

BUT:

If I install OMERO.insight Beta 2.3.1 on the Linux machine (I), where the
server is running, these two can connect.

 

So, do I have to tell the server, that it has to allow connections from
outside? Do you have any idea, what the problem

might be?

 

Best regards,
-olli-

 

---

Oliver Müller

 

Institut für Molekulare Zellbiologie

Medizinische Fakultät

Universität des Saarlandes

Gebäude 61 - FR 2.1 - Anatomie & Zellbiologie

D-66421 Homburg/Saar

Tel.: + 49 (0) 6841 162 61 09

 

 


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