[ome-users] OMERO.figure behaviour on different machines

Tue Dec 5 16:37:33 GMT 2017

Thanks Will!

I have followed these steps but I have to admit that this is quickly 
getting over my head :/

please find my screenshot attached - I did not find anything out of the 
ordinary there.

Have a nice evening and cheers,
Kai

On 12/05/2017 03:57 PM, William Moore (Staff) wrote:
> Sorry - here’s the screenshot…
>
>
>
>> On 5 Dec 2017, at 13:56, Kai Schleicher <kai.schleicher at unibas.ch 
>> <mailto:kai.schleicher at unibas.ch>> wrote:
>>
>> Hi Will,
>>
>> please find my answers in-line:
>>
>>
>>>  You could try to Right-click > Inspect Element in each browser on 
>>> the exact spot where you’re clicking
>>> on the drop-down menu, particularly in the case where the click is 
>>> having no effect.
>> as far as I can tell the same DOM (?) element is selected in both 
>> cases (see attached screenshot from the problematic machine)
>>
>>> Also, is there any difference in touch-screen functionality between 
>>> those 2 machines?
>> no, both machines don't support touch-screen.
>>
>>> Is it the "Add Labels” form that is being unresponsive?
>>> Or is it the editing of individual labels under “Edit Labels” that’s 
>>> not working (or both)?
>> both
>>
>> Thanks for your help and cheers,
>> Kai
>>
>>
>> On 12/05/2017 02:35 PM, William Moore (Staff) wrote:
>>> Hi Kai,
>>>
>>>  You could try to Right-click > Inspect Element in each browser on 
>>> the exact spot where you’re clicking
>>> on the drop-down menu, particularly in the case where the click is 
>>> having no effect.
>>>
>>> Try to see if there’s a different DOM element under the mouse 
>>> pointer at that time.
>>> Also, is there any difference in touch-screen functionality between 
>>> those 2 machines?
>>>
>>> Is it the "Add Labels” form that is being unresponsive?
>>> Or is it the editing of individual labels under “Edit Labels” that’s 
>>> not working (or both)?
>>>
>>>  Cheers,
>>>
>>>   Will.
>>>
>>>
>>>> On 5 Dec 2017, at 13:28, Kai Schleicher <kai.schleicher at unibas.ch 
>>>> <mailto:kai.schleicher at unibas.ch>> wrote:
>>>>
>>>> HI Will,
>>>>
>>>> thanks for the superfast reply!
>>>>
>>>> I did what you suggested, but unfortunately the output in the 
>>>> console is exactly the same between the two machines, i.e. holds no 
>>>> clues.
>>>>
>>>> It simply gives a warning saying "Empty string passed to 
>>>> getElementById()." in both cases, but no errors.
>>>>
>>>> Is there another place where I can look for differences?
>>>>
>>>> Thanks and cheers,
>>>> Kai
>>>>
>>>>
>>>> On 12/05/2017 02:00 PM, William Moore (Staff) wrote:
>>>>> Hi Kai,
>>>>>
>>>>>  I can’t think what the issue is so far.
>>>>>
>>>>> Can you open the dev-tools on Firefox? Easiest is to right-click 
>>>>> anywhere on the page and choose “Inspect Element”.
>>>>> Then choose the Console tab in the dev-tools and see if you see 
>>>>> any errors etc when you reproduce the bug.
>>>>>
>>>>> Hopefully that might give some clues.
>>>>> I’ll see if I can think of any better ideas what might be the problem…
>>>>>
>>>>>  Cheers,
>>>>>
>>>>>   Will.
>>>>>
>>>>>
>>>>>
>>>>>> On 5 Dec 2017, at 12:42, Kai Schleicher <kai.schleicher at unibas.ch 
>>>>>> <mailto:kai.schleicher at unibas.ch>> wrote:
>>>>>>
>>>>>> Dear OME team,
>>>>>>
>>>>>> I am experiencing an odd issue with OMERO.figure and am 
>>>>>> struggling to troubleshoot it properly, please see quote message 
>>>>>> below.
>>>>>>
>>>>>>
>>>>>>> The Problem is that selections from the dropdown-menus in 
>>>>>>> OMERO.figure are not accepted.
>>>>>>> For example, we can add a label, but we can't change the size, 
>>>>>>> position or colour from the default. The same thing applies to 
>>>>>>> ROIs: they can be added, but not edited. All buttons exist in 
>>>>>>> the drop down menu and can be selected, but they are not 
>>>>>>> set/accepted.
>>>>>>
>>>>>> Now whats peculiar about this:
>>>>>>
>>>>>> I have two computers, both managed Win7 64bit machines part of 
>>>>>> the same active directory, both using the same version of Firefox 
>>>>>> portable (57.1).
>>>>>> On one machine I experience the above issue, but *not* on the other.
>>>>>>
>>>>>> I am currently at a loss as to how I could debug this issue further.
>>>>>> If you have an idea and could you point me in the right direction 
>>>>>> to look it be very happy :)
>>>>>>
>>>>>> As always, thanks for your help and cheers,
>>>>>> Kai
>>>>>>
>>>>>> -- 
>>>>>> >>Please note my NEW PHONE NUMBERS: +41 61 207 57 31 (direct) +41 61 207 22 50 (central)<<
>>>>>> Kai Schleicher, PhD | Research Associate in Advanced Light Microscopy | Biozentrum, University of Basel | Klingelbergstrasse 50/70 | CH-4056 Basel |
>>>>>> Phone: +41 61 207 57 31 (direct) +41 61 207 22 50 (central) |kai.schleicher at unibas.ch  |www.biozentrum.unibas.ch  |www.microscopynetwork.unibas.ch
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>>>>>
>>>>>
>>>>> The University of Dundee is a registered Scottish Charity, No: 
>>>>> SC015096
>>>>>
>>>>>
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>>>
>>>
>>> The University of Dundee is a registered Scottish Charity, No: SC015096 
>>
>> <Screenshot from 2017-12-05 14-54-05.png>
>
>
> The University of Dundee is a registered Scottish Charity, No: SC015096 

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