[ome-users] Helping debugging web access

Thu Apr 28 16:34:04 BST 2016

did you start web when virtualenv is activated?

$ source venv/bin/activate
$ bin/omero web start

?

could you send me the output of

$ source venv/bin/activate
$ bin/omero admin diagnostics
$ bin/omero config get --hide-password

logs from OMERO/server/var/log will be also useful

which OS is that?

Ola
Software Engineer
Open Microscopy Environment
University of Dundee

On 28 Apr 2016, at 16:25, Shaun Hare <Shaun.Hare at nottingham.ac.uk<mailto:Shaun.Hare at nottingham.ac.uk>> wrote:

My feelings exactly !!

Virtualenv was created with system site packages

Full output of pip below
(venv)[omero at lslapome01 ~]$ source venv/bin/activate
(venv)[omero at lslapome01 ~]$ pip freeze
backports.ssl-match-hostname==3.4.0.2
chardet==2.2.1
configobj==4.7.2
decorator==3.4.0
Django==1.8.12
ethtool==0.8
fail2ban==0.9.3
fros==1.0
gunicorn==19.3.0
iniparse==0.4
iotop==0.6
IPy==0.75
jabber.py==0.3.post1
javapackages==1.0.0
kitchen==1.1.1
lxml==3.2.1
M2Crypto==0.21.1
matplotlib==1.2.0
nose==1.3.0
numexpr==2.3
numpy==1.7.1
pbr==1.9.1
pciutils==1.7.3
perf==0.1
Pillow==2.9.0
policycoreutils-default-encoding==0.1
pycurl==7.19.0
pygobject==3.14.0
pygpgme==0.3
pyliblzma==0.5.3
pyOpenSSL==0.13.1
pyparsing==1.5.6
python-dateutil==1.5
python-dmidecode==3.10.13
pytz===2012d
pyudev==0.15
pyxattr==0.5.1
rhnlib==2.5.75
scipy==0.12.1
seobject==0.1
sepolicy==1.1
setroubleshoot==1.1
six==1.9.0
slip==0.4.0
slip.dbus==0.4.0
stevedore==1.12.0
tables==3.2.0rc3
urlgrabber==3.10
virtualenv==15.0.1
virtualenv-clone==0.2.6
virtualenvwrapper==4.7.1
yum-metadata-parser==1.1.4

From: ome-users <ome-users-bounces at lists.openmicroscopy.org.uk<mailto:ome-users-bounces at lists.openmicroscopy.org.uk>> on behalf of "Aleksandra Tarkowska (Staff)" <A.Tarkowska at dundee.ac.uk<mailto:A.Tarkowska at dundee.ac.uk>>
Reply-To: OME User Support List <ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicroscopy.org.uk>>
Date: Thursday, 28 April 2016 at 16:21
To: OME User Support List <ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicroscopy.org.uk>>
Subject: Re: [ome-users] Helping debugging web access

You shouldn’t modify anything

How did you create virtualenv? with or without system-site-packages?

could you show what is exactly in you virtualenv?

source /path_to_virtualenv/bin/active
pip freeze

Ola
Software Engineer
Open Microscopy Environment
University of Dundee

On 28 Apr 2016, at 16:16, Shaun Hare <Shaun.Hare at nottingham.ac.uk<mailto:Shaun.Hare at nottingham.ac.uk>> wrote:

Thanks ola – that is great apologies I am asking such low level questions but I don’t usually work with python

it seems to be a module issue  No module named django.core.wsgi
I have adjango install – running in the virtualenv
pip freeze
backports.ssl-match-hostname==3.4.0.2
chardet==2.2.1
configobj==4.7.2
decorator==3.4.0
Django==1.8.12

Stack O indicates I need to change wsgi.py cos I am in virtualenv

Is that necessary?

Shaun

From: ome-users <ome-users-bounces at lists.openmicroscopy.org.uk<mailto:ome-users-bounces at lists.openmicroscopy.org.uk>> on behalf of "Aleksandra Tarkowska (Staff)" <A.Tarkowska at dundee.ac.uk<mailto:A.Tarkowska at dundee.ac.uk>>
Reply-To: OME User Support List <ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicroscopy.org.uk>>
Date: Thursday, 28 April 2016 at 16:10
To: OME User Support List <ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicroscopy.org.uk>>
Subject: Re: [ome-users] Helping debugging web access

export PYTHONPATH=/home/omero/OMERO.server/lib/python:$PYTHONPATH
export PYTHONPATH=/home/omero/OMERO.server/lib/python/omeroweb:$PYTHONPATH
gunicorn -p /home/omero/OMERO.server/var/django.pid --bind 127.0.0.1:4080 --workers 5 --threads 1 --timeout 60 --max-requests 0 omeroweb.wsgi:application

it should show you the error

Ola
Software Engineer
Open Microscopy Environment
University of Dundee

On 28 Apr 2016, at 16:03, Shaun Hare <Shaun.Hare at nottingham.ac.uk<mailto:Shaun.Hare at nottingham.ac.uk>> wrote:

Ola

Doesn’t show any processes – just the grep e.g

omero    10807  0.0  0.0 112776   980 pts/1    S+   16:02   0:00 grep --color=auto /home/omero/OMERO.server/var/django.pid

Ps –aux | grep django is also nothing

Shaun

From: ome-users <ome-users-bounces at lists.openmicroscopy.org.uk<mailto:ome-users-bounces at lists.openmicroscopy.org.uk>> on behalf of "Aleksandra Tarkowska (Staff)" <A.Tarkowska at dundee.ac.uk<mailto:A.Tarkowska at dundee.ac.uk>>
Reply-To: OME User Support List <ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicroscopy.org.uk>>
Date: Thursday, 28 April 2016 at 15:53
To: OME User Support List <ome-users at lists.openmicroscopy.org.uk<mailto:ome-users at lists.openmicroscopy.org.uk>>
Subject: Re: [ome-users] Helping debugging web access

`ps aux | grep /home/omero/OMERO.server/var/django.pid` ?

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This message and any attachment are intended solely for the addressee
and may contain confidential information. If you have received this
message in error, please send it back to me, and immediately delete it.

Please do not use, copy or disclose the information contained in this
message or in any attachment.  Any views or opinions expressed by the
author of this email do not necessarily reflect the views of the
University of Nottingham.

This message has been checked for viruses but the contents of an
attachment may still contain software viruses which could damage your
computer system, you are advised to perform your own checks. Email
communications with the University of Nottingham may be monitored as
permitted by UK legislation.

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