[ome-users] Omero Server 5.0.0-beta1-ice34-b3470 won't start up

[Blazej Pindelski]

> Hi.
>
> Really excited to get our OME Server 5.0.0-beta 1 up and running and get mucking around with Omero FS. We installed a 4.4.8 the other day seamlessly on Ubuntu 13.04, without any hiccups.
>
> Unfortunately, it looks like, on an identical platform, 5.0.0-beta 1 build b3470 (ice 3.4) won't actually start up.
>
> Kernel buffer output:
>
> [ 1668.057359] python[1738]: segfault at 98 ip 0000000000473ba8 sp 00007ffff921ae20 error 6 in python2.7[400000+239000]
> [ 1739.869061] python[2214]: segfault at 98 ip 0000000000473ba8 sp 00007fff99ce9330 error 6 in python2.7[400000+239000]
> [ 1810.960787] python[2302]: segfault at 98 ip 0000000000473ba8 sp 00007fff0b5398d0 error 6 in python2.7[400000+239000]
> [ 1882.046504] python[2412]: segfault at 98 ip 0000000000473ba8 sp 00007fffc6f38970 error 6 in python2.7[400000+239000]
> [ 1898.487052] python[1725]: segfault at 98 ip 0000000000473ba8 sp 00007fff49603a70 error 6 in python2.7[400000+239000]
> [ 1898.502650] python[1722]: segfault at 98 ip 0000000000473ba8 sp 00007fff3f815b00 error 6 in python2.7[400000+239000]
> [ 1953.127307] python[2502]: segfault at 98 ip 0000000000473ba8 sp 00007fff5160c800 error 6 in python2.7[400000+239000]
>
> linuxadmin at omero5-devel:~$ omero admin start
> No descriptor given. Using etc/grid/default.xml
> Waiting on startup. Use CTRL-C to exit
> .............................
> Failed to startup some components after 300 seconds
> Calling "stop" on remaining components
> Waiting on shutdown. Use CTRL-C to exit
>
> Any ideas what might be happening, or any suggestions on logs I should look at to try and trap?
>
> Thanks, all!
>
> --jc
>
> ----------
> Jake Carroll
> Senior Information Technology Manager – Division of Research , The Queensland Brain Institute, The University of Queensland, Australia
> Chair, UQ Information Technology Consultative Group.
> E:
> jake.carroll at uq.edu.au
> P:
> +61 7 334 66407
> M:
> 0402739157
>
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Hi Jake,

>From the console output, it looks like some of the Python processes invoked by the startup script could be
the issue here. The first place I'd look in for more information would be Blitz-0.log located in the server
code directory under var/log. Also a quick way of diagnosing any major errors with the server installation
is to run: "omero admin diagnostics". Finally, to make sure that it's not a conflict on the Python <-> Ubuntu
line, I'd start up the Python shell and try executing "import Ice".

Regards,
Blazej




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