[ome-users] OMERO.server4.4.4 Settings Configuration (Could not import omero.cli! No module named Ice)
UNAI LORENZO SIERRA
ulorenzo001 at ikasle.ehu.es
Fri Nov 23 17:09:14 GMT 2012
Hi Josh,
I can't start the service, I got the same previous error.
Something is definitely wrong with the OMERO.master service: I tried
to initialize it manually but it didn't succeed either.
Please, find attached the screenshot of the service error.
I hope it helps.
Thanks,
Unai
Josh Moore <josh at glencoesoftware.com> escribió:
>
> On Nov 23, 2012, at 4:55 PM, UNAI LORENZO SIERRA wrote:
>
>> Hi Josh,
>
> Hi Unai,
>
>> Since I was having problems with all the permissions I uninstalled
>> all the prerequisites and, after that, installed them again as an
>> administrator.
>>
>> I believe that something went wrong, because I can't populate the
>> database using SQL Shell:
>>
>> Server [localhost]:
>> Database [postgres]: omero_database
>> Port [5432]:
>> Username [postgres]: db_user
>> Contrase±a para usuario db_user:
>> psql (9.2.1)
>> ADVERTENCIA: El código de página de la consola (850) difiere del código
>> de página de Windows (1252).
>> Los caracteres de 8 bits pueden funcionar incorrectamente.
>> Vea la página de referencia de psql «Notes for Windows users»
>> para obtener más detalles.
>> Digite «help» para obtener ayuda.
>>
>> omero_database=> \i O:\omero_dist\OMERO4.4__0.sql
>> O:: Invalid argument
>
> This looks primarily like a slash handling issue. Try:
>
> \i 'O:\\omero_dist\\OMERO4.4__0.sql'
>
> And then try to start the server again if the command succeeds.
>
> Cheers,
> ~Josh.
>
>
>> This is the otput of 'admin diagnostics':
>>
>>
>> O:\omero_dist>bin\omero admin diagnostics
>>
>> ================================================================================
>>
>> OMERO Diagnostics 4.4.4-ice34-b3099
>> ================================================================================
>>
>>
>> WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please upgrade to
>> 4.4.5 See ht
>> tp://trac.openmicroscopy.org.uk/omero for the latest version
>>
>> Commands: java -version 1.7.0
>> (C:\Windows\system32\java.E
>> XE)
>> Commands: python -V 2.6.6
>> (C:\Python26\python.EXE)
>> Commands: icegridnode --version 3.4.2 (C:\Program
>> Files\ZeroC\Ice
>> -3.4.2\bin\icegridnode.EXE)
>> Commands: icegridadmin --version 3.4.2 (C:\Program
>> Files\ZeroC\Ice
>> -3.4.2\bin\icegridadmin.EXE)
>> Commands: psql --version not found
>>
>> Server: icegridnode not started
>>
>> Log dir: O:\omero_dist\var\log exists
>>
>> Log files: Blitz-0.log n/a
>> Log files: DropBox.log n/a
>> Log files: FileServer.log n/a
>> Log files: Indexer-0.log n/a
>> Log files: MonitorServer.log n/a
>> Log files: OMEROweb.log n/a
>> Log files: Processor-0.log n/a
>> Log files: Tables-0.log n/a
>> Log files: TestDropBox.log n/a
>> Log files: Total size 0.00 MB
>>
>> Error while parsing logs
>>
>> Environment:OMERO_HOME=(unset)
>> Environment:OMERO_NODE=(unset)
>> Environment:OMERO_MASTER=(unset)
>> Environment:PATH=C:\Python26;C:\Program
>> Files\PHP\;C:\Windows\system32;C:\Window
>> s;C:\Windows\System32\Wbem;C:\Program
>> Files\Intel\DMIX;C:\Windows\System32\Windo
>> ws System Resource Manager\bin;C:\Program Files\MySQL\MySQL Server
>> 5.1\bin;C:\Pr
>> ogram Files\Panda
>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\
>> v1.0\;C:\Windows\system32\cmd.exe;C:\Program Files\ZeroC\Ice-3.4.2\bin;
>> Environment:ICE_HOME=(unset)
>> Environment:LD_LIBRARY_PATH=(unset)
>> Environment:DYLD_LIBRARY_PATH=(unset)
>>
>> OMERO data dir: 'P:\OMERO' Exists? True Is writable? True
>> OMERO.web status... [NOT STARTED]
>>
>>
>> Thanks again,
>> Unai
>>
>>
>>
>> Josh Moore <josh at glencoesoftware.com> escribió:
>>
>>> On Nov 23, 2012, at 10:42 AM, UNAI LORENZO SIERRA wrote:
>>>>
>>>> Dear Josh,
>>>
>>> Hi Unai,
>>>
>>>> Please find attached the screenshots of the security settings.
>>>> My username is AdmOmero (the one I selected in both screenshots).
>>>
>>> I think I've tracked down the source of the confusion. Our Windows
>>> documentation [1] doesn't make it clear that the process is
>>> launched as "LocalService" therefore the permissions you've
>>> configured do not suffice. You can see either of these threads for
>>> more discussion of the issue:
>>>
>>> * https://www.openmicroscopy.org/community/viewtopic.php?f=5&t=424#p1219
>>>
>>> *
>>> https://www.openmicroscopy.org/community/viewtopic.php?f=5&t=436&start=10
>>>
>>> Sorry for the hassle!
>>> ~Josh.
>>>
>>> [1]
>>> https://www.openmicroscopy.org/site/support/omero4/sysadmins/windows/server-binary-repository.html#permissions
>>> [2] https://trac.openmicroscopy.org.uk/ome/ticket/9938
>>>
>>>> Cheers,
>>>> Unai
>>>>
>>>>
>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>
>>>>>
>>>>> On Nov 23, 2012, at 9:59 AM, UNAI LORENZO SIERRA wrote:
>>>>>
>>>>>> Hi Josh,
>>>>>
>>>>> Hi.
>>>>>
>>>>>> This is the output of 'bin\omero admin diagnostics':
>>>>>>
>>>>>>
>>>>>> O:\omero_dist>bin\omero admin diagnostics
>>>>>>
>>>>>> ================================================================================
>>>>>>
>>>>>> OMERO Diagnostics 4.4.4-ice34-b3099
>>>>>> ================================================================================
>>>>>>
>>>>>>
>>>>>> WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please
>>>>>> upgrade to 4.4.5 See ht
>>>>>> tp://trac.openmicroscopy.org.uk/omero for the latest version
>>>>>>
>>>>>> Commands: java -version 1.7.0
>>>>>> (C:\Windows\system32\java.E
>>>>>> XE)
>>>>>> Commands: python -V 2.6.6
>>>>>> (C:\Python26\python.EXE)
>>>>>> Commands: icegridnode --version 3.4.2
>>>>>> (C:\Program Files\ZeroC\Ice
>>>>>> -3.4.2\bin\icegridnode.EXE)
>>>>>> Commands: icegridadmin --version 3.4.2
>>>>>> (C:\Program Files\ZeroC\Ice
>>>>>> -3.4.2\bin\icegridadmin.EXE)
>>>>>> Commands: psql --version not found
>>>>>>
>>>>>> Server: icegridnode not started
>>>>>>
>>>>>> Log dir: O:\omero_dist\var\log exists
>>>>>>
>>>>>> Log files: Blitz-0.log n/a
>>>>>> Log files: DropBox.log n/a
>>>>>> Log files: FileServer.log n/a
>>>>>> Log files: Indexer-0.log n/a
>>>>>> Log files: MonitorServer.log n/a
>>>>>> Log files: OMEROweb.log n/a
>>>>>> Log files: Processor-0.log n/a
>>>>>> Log files: Tables-0.log n/a
>>>>>> Log files: TestDropBox.log n/a
>>>>>> Log files: Total size 0.00 MB
>>>>>>
>>>>>> Error while parsing logs
>>>>>>
>>>>>> Environment:OMERO_HOME=(unset)
>>>>>> Environment:OMERO_NODE=(unset)
>>>>>> Environment:OMERO_MASTER=(unset)
>>>>>> Environment:PATH=C:\Windows\system32\cmd.exe;C:\Program
>>>>>> Files\ZeroC\Ice-3.4.2\bi
>>>>>> n;C:\Python26;C:\Program
>>>>>> Files\PHP\;C:\Windows\system32;C:\Windows;C:\Windows\Sy
>>>>>> stem32\Wbem;C:\Program
>>>>>> Files\Intel\DMIX;C:\Windows\System32\Windows System Resou
>>>>>> rce Manager\bin;C:\Program Files\MySQL\MySQL Server
>>>>>> 5.1\bin;C:\Program Files\Pan
>>>>>> da
>>>>>> Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Window
>>>>>> s\system32\cmd.exe
>>>>>> Environment:ICE_HOME=(unset)
>>>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>>>>
>>>>>> OMERO data dir: 'P:\OMERO' Exists? True Is writable? True
>>>>>> OMERO.web status... [NOT STARTED]
>>>>>>
>>>>>>
>>>>>> I can't send you the var\log file because it doesn't exist.
>>>>>
>>>>> Understood. Could you provide us with a screenshot of the
>>>>> directory security settings for both P:\OMERO and O:\omero_dist?
>>>>>
>>>>> Thanks,
>>>>> ~Josh.
>>>>>
>>>>>
>>>>>> Please, do not hesitate to ask me about any kind of information
>>>>>> in case you need it.
>>>>>>
>>>>>> Thanks,
>>>>>> Unai
>>>>>>
>>>>>>
>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>
>>>>>>>
>>>>>>> On Nov 20, 2012, at 1:24 PM, UNAI LORENZO SIERRA wrote:
>>>>>>>> Dear Blazej,
>>>>>>>
>>>>>>> Hi Unai,
>>>>>>>
>>>>>>>> Sorry for the delay answering your email.
>>>>>>>> I changed all the permissions and now I'm the system administrator.
>>>>>>>> But I'm still having problems with 'omero admin start'.
>>>>>>>>
>>>>>>>> Could you please take a look at the command line?
>>>>>>>>
>>>>>>>>
>>>>>>>> O:\omero_dist>bin\omero admin start
>>>>>>>> No descriptor given. Using etc\grid\windefault.xml
>>>>>>>> [SC] StartService ERROR 1053:
>>>>>>>>
>>>>>>>> El servicio no respondió a tiempo a la solicitud de inicio o
>>>>>>>> de control.
>>>>>>>>
>>>>>>>>
>>>>>>>> Waiting on startup. Use CTRL-C to exit
>>>>>>>> .
>>>>>>>>
>>>>>>>>
>>>>>>>> (The service didn't respond on time to the start request)
>>>>>>>
>>>>>>> After this latest attempt, could you again send us the output
>>>>>>> of bin\omero admin diagnostics and the contents of var\log?
>>>>>>> One other thing to check is if your previous attempts didn't
>>>>>>> leave a process running. We usually use Process Explorer
>>>>>>> ("procexp.exe") available here
>>>>>>> http://technet.microsoft.com/en-us/sysinternals/bb896653. I've
>>>>>>> taken a screenshot of a healthy OMERO installation here:
>>>
>>>
>>
>>
>>
>>
>
>
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