[ome-users] OMERO.server4.4.4 Settings Configuration (Could not import omero.cli! No module named Ice)

[UNAI LORENZO SIERRA]

Hi Josh,

This is the output of 'bin\omero admin diagnostics':


O:\omero_dist>bin\omero admin diagnostics

================================================================================

OMERO Diagnostics 4.4.4-ice34-b3099
================================================================================


WARNING:omero.util.UpgradeCheck:UPGRADE AVAILABLE:Please upgrade to  
4.4.5 See ht
tp://trac.openmicroscopy.org.uk/omero for the latest version

Commands:   java -version                  1.7.0      
(C:\Windows\system32\java.E
XE)
Commands:   python -V                      2.6.6     (C:\Python26\python.EXE)
Commands:   icegridnode --version          3.4.2     (C:\Program  
Files\ZeroC\Ice
-3.4.2\bin\icegridnode.EXE)
Commands:   icegridadmin --version         3.4.2     (C:\Program  
Files\ZeroC\Ice
-3.4.2\bin\icegridadmin.EXE)
Commands:   psql --version                 not found

Server:     icegridnode                    not started

Log dir:    O:\omero_dist\var\log          exists

Log files:  Blitz-0.log                    n/a
Log files:  DropBox.log                    n/a
Log files:  FileServer.log                 n/a
Log files:  Indexer-0.log                  n/a
Log files:  MonitorServer.log              n/a
Log files:  OMEROweb.log                   n/a
Log files:  Processor-0.log                n/a
Log files:  Tables-0.log                   n/a
Log files:  TestDropBox.log                n/a
Log files:  Total size                     0.00 MB

Error while parsing logs

Environment:OMERO_HOME=(unset)
Environment:OMERO_NODE=(unset)
Environment:OMERO_MASTER=(unset)
Environment:PATH=C:\Windows\system32\cmd.exe;C:\Program  
Files\ZeroC\Ice-3.4.2\bi
n;C:\Python26;C:\Program  
Files\PHP\;C:\Windows\system32;C:\Windows;C:\Windows\Sy
stem32\Wbem;C:\Program Files\Intel\DMIX;C:\Windows\System32\Windows  
System Resou
rce Manager\bin;C:\Program Files\MySQL\MySQL Server 5.1\bin;C:\Program  
Files\Pan
da  
Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Window
s\system32\cmd.exe
Environment:ICE_HOME=(unset)
Environment:LD_LIBRARY_PATH=(unset)
Environment:DYLD_LIBRARY_PATH=(unset)

OMERO data dir: 'P:\OMERO'      Exists? True    Is writable? True
OMERO.web status... [NOT STARTED]


I can't send you the var\log file because it doesn't exist.

Please, do not hesitate to ask me about any kind of information in  
case you need it.

Thanks,
Unai


Josh Moore <josh at glencoesoftware.com> escribió:

>
> On Nov 20, 2012, at 1:24 PM, UNAI LORENZO SIERRA wrote:
>> Dear Blazej,
>
> Hi Unai,
>
>> Sorry for the delay answering your email.
>> I changed all the permissions and now I'm the system administrator.
>> But I'm still having problems with 'omero admin start'.
>>
>> Could you please take a look at the command line?
>>
>>
>> O:\omero_dist>bin\omero admin start
>> No descriptor given. Using etc\grid\windefault.xml
>> [SC] StartService ERROR 1053:
>>
>> El servicio no respondió a tiempo a la solicitud de inicio o de control.
>>
>>
>> Waiting on startup. Use CTRL-C to exit
>> .
>>
>>
>> (The service didn't respond on time to the start request)
>
> After this latest attempt, could you again send us the output of  
> bin\omero admin diagnostics and the contents of var\log? One other  
> thing to check is if your previous attempts didn't leave a process  
> running. We usually use Process Explorer ("procexp.exe") available  
> here http://technet.microsoft.com/en-us/sysinternals/bb896653. I've  
> taken a screenshot of a healthy OMERO installation here:
>
>