[ome-users] OMERO.server4.4.4 Settings Configuration (Could not import omero.cli! No module named Ice)

[Blazej Pindelski]

> Hi Blazej,

Hi

> I've been running all the commands again as an administrator and I still get the same access error.
>
> I'm installing OMERO.server from an account that is not the Administrator user (I suppose it is an standard user account).
>
> Could it be a problem?
>
> Regars,
> Unai

I've noticed you are using two partition letters when setting up OMERO (C:\ and O:\). Maybe the permissions on
both these partitions are different?
Please also consult the forums (esp. this thread - http://www.openmicroscopy.org/community/viewtopic.php?f=5&t=586).

Regards,
Blazej

>
> Blazej Pindelski <b.pindelski at dundee.ac.uk> escribió:
>
>>> Dear Blazej,
>>
>> Hi Unai,
>>
>>> Thanks for your e-mail. I created, by mistake, an enviroment variable called "PYTONPATH" instead of "PYTHONPATH". That's the reason of the error.
>>>
>>> I changed that variable and configured the settings for the database.
>>> Apparently, I was also able to create the database initialization script, and initialize the database via SQL Shell.
>>
>> That's good to hear that you managed to successfully complete this step.
>>
>>>
>>> But something is wrong and now I can't start the server with the command 'bin\omero admin start'.
>>>
>>> Could you please take a look at the command line? I have also attached the 'admin diagnostics' command, in case you need it.
>>>
>>>
>>> O:\omero_dist>bin\\omero admin diagnostics
>>>
>>> ================================================================================
>>>
>>> OMERO Diagnostics 4.4.4-ice34-b3099
>>> ================================================================================
>>>
>>>
>>> Commands:   java -version                  1.7.0     (C:\Windows\system32\java.E
>>> XE)
>>> Commands:   python -V                      2.6.6     (C:\Python26\python.EXE)
>>> Commands:   icegridnode --version          3.4.2     (C:\Program Files\ZeroC\Ice
>>> -3.4.2\bin\icegridnode.EXE)
>>> Commands:   icegridadmin --version         3.4.2     (C:\Program Files\ZeroC\Ice
>>> -3.4.2\bin\icegridadmin.EXE)
>>> Commands:   psql --version                 not found
>>>
>>> Server:     icegridnode                    not started
>>>
>>> Log dir:    O:\omero_dist\var\log          exists
>>>
>>> Log files:  Blitz-0.log                    n/a
>>> Log files:  DropBox.log                    n/a
>>> Log files:  FileServer.log                 n/a
>>> Log files:  Indexer-0.log                  n/a
>>> Log files:  MonitorServer.log              n/a
>>> Log files:  OMEROweb.log                   n/a
>>> Log files:  Processor-0.log                n/a
>>> Log files:  Tables-0.log                   n/a
>>> Log files:  TestDropBox.log                n/a
>>> Log files:  Total size                     0.00 MB
>>>
>>> Error while parsing logs
>>>
>>> Environment:OMERO_HOME=(unset)
>>> Environment:OMERO_NODE=(unset)
>>> Environment:OMERO_MASTER=(unset)
>>> Environment:PATH=C:\Windows\system32\cmd.exe;C:\Program Files\ZeroC\Ice-3.4.2\bi
>>> n;C:\Python26;C:\Program Files\PHP\;C:\Windows\system32;C:\Windows;C:\Windows\Sy
>>> stem32\Wbem;C:\Program Files\Intel\DMIX;C:\Windows\System32\Windows System Resou
>>> rce Manager\bin;C:\Program Files\MySQL\MySQL Server 5.1\bin;C:\Program Files\Pan
>>> da Security\WaAgent\Common;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Window
>>> s\system32\cmd.exe
>>> Environment:ICE_HOME=(unset)
>>> Environment:LD_LIBRARY_PATH=(unset)
>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>
>>> OMERO data dir: 'P:\OMERO'      Exists? True    Is writable? True
>>> OMERO.web status... [NOT STARTED]
>>>
>>>
>>> O:\omero_dist>bin\\omero admin start
>>> No descriptor given. Using etc\grid\windefault.xml
>>> Traceback (most recent call last):
>>> File "O:\omero_dist\bin\\omero", line 123, in <module>
>>>   rv = omero.cli.argv()
>>> File "O:\omero_dist\lib\python\omero\cli.py", line 1184, in argv
>>>   cli.invoke(args[1:])
>>> File "O:\omero_dist\lib\python\omero\cli.py", line 734, in invoke
>>>   stop = self.onecmd(line, previous_args)
>>> File "O:\omero_dist\lib\python\omero\cli.py", line 803, in onecmd
>>>   self.execute(line, previous_args)
>>> File "O:\omero_dist\lib\python\omero\cli.py", line 883, in execute
>>>   args.func(args)
>>> File "O:\omero_dist\lib\python\omero\plugins\prefs.py", line 68, in open_and_c
>>> lose_config
>>>   return func(*args, **kwargs)
>>> File "O:\omero_dist\lib\python\omero\plugins\admin.py", line 419, in start
>>>   self.startasync(args, config)
>>> File "O:\omero_dist\lib\python\omero\plugins\prefs.py", line 68, in open_and_c
>>> lose_config
>>>   return func(*args, **kwargs)
>>> File "O:\omero_dist\lib\python\omero\plugins\admin.py", line 381, in startasyn
>>> c
>>>   output = self._query_service(svc_name)
>>> File "O:\omero_dist\lib\python\omero\plugins\admin.py", line 225, in _query_se
>>> rvice
>>>   hscm = win32service.OpenSCManager(None, None, win32service.SC_MANAGER_ALL_AC
>>> CESS)
>>> pywintypes.error: (5, 'OpenSCManager', 'Acceso denegado.')
>>
>> The 'Acceso denegado.' message indicates that the Python process doesn't have sufficient permissions
>> to modify the Windows Services configuration. Please make sure that you are running 'bin\omero' in
>> a Command Prompt started from the Administrator user account ('Run as Administrator...').
>>
>>>
>>> Thanks,
>>> Unai
>>
>> Regards,
>> Blazej


The University of Dundee is a registered Scottish Charity, No: SC015096