[ome-users] Fwd: Problems installing OMERO.server-4.4.4 for Windows7 (32bits)
UNAI LORENZO SIERRA
ulorenzo001 at ikasle.ehu.es
Tue Nov 6 09:39:20 GMT 2012
Hi Josh,
I tried to login today again and I could do it perfectly. Actually, at
this very moment I'm connected to OMERO.web as a root user.
I don't really understand why yesterday I got an internal server
error; and today, following the same instructions as always, I've been
able to login.
Please, find attached the Blitz-0.log document in case you need more
information.
Thanks,
Unai
Josh Moore <josh at glencoesoftware.com> escribió:
> On Mon, Nov 5, 2012 at 10:55 AM, UNAI LORENZO SIERRA
> <ulorenzo001 at ikasle.ehu.es> wrote:
>>
>> Dear Josh,
>
> Hi Unai,
>
>> After running successfully OMERO.web and OMERO.insight on Friday I logged
>> out and turned off the computer, and now I can't log in OMERO.web anymoreI
>
> And it started up successfully when you turned the computer back on?
>
>> get an internal server error.
>> Could you please take a look at the command line?
>
> ....
>
>> C:\omero_dist>bin\omero login
>> Previously logged in to localhost:4064 as root
>> Server: [localhost]
>> Username: [root]
>> Password:
>> internal server error
>
> The Blitz server isn't running which is needed for login. Could you
> also send us the var\log\Blitz-0.log?
>
> Cheers,
> ~Josh
>
>
>> Thanks,
>> Unai
>>
>>
>>
>>
>> UNAI LORENZO SIERRA <ulorenzo001 at ikasle.ehu.es> escribió:
>>
>>> That worked perfectly!
>>>
>>> Thank you very much for your patience and your help.
>>>
>>> Cheers,
>>> Unai
>>>
>>>
>>>
>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>
>>>>
>>>> On Nov 2, 2012, at 12:22 PM, UNAI LORENZO SIERRA wrote:
>>>>
>>>>> Hi Josh,
>>>>>
>>>>> Apparently, I've been able to login with `bin\omero login
>>>>> root at localhost` command. I could also start omero web, but I
>>>>> couldn't access
>>>>> OMERO.web (with Username:db_user and Password:db_password).
>>>>
>>>>
>>>> Can you try to use "root" and the same password as you used for
>>>> `bin\omero login root at localhost`?
>>>>
>>>> Thanks,
>>>> ~Josh.
>>>>
>>>>
>>>>> (pid = 1188, enabled)
>>>>> Server: Tables-0 inactive (disabled)
>>>>> Server: TestDropBox inactive (enabled)
>>>>>
>>>>> Log dir: C:\omero_dist\var\log exists
>>>>>
>>>>> Log files: Blitz-0.log 90.0 KB errors=2
>>>>> warnings=4
>>>>>
>>>>> Log files: DropBox.log 11.0 KB errors=14
>>>>> warnings=7
>>>>>
>>>>> Log files: FileServer.log 2.0 KB
>>>>> Log files: Indexer-0.log 418.0 KB errors=14
>>>>> warnings=30
>>>>>
>>>>> Log files: MonitorServer.log 3.0 KB
>>>>> Log files: OMEROweb.log 113.0 KB errors=32
>>>>> warnings=0
>>>>>
>>>>> Log files: OMEROweb_request.log 0.0 KB
>>>>> Log files: PixelData-0.log 346.0 KB errors=20
>>>>> warnings=22
>>>>>
>>>>> Log files: Processor-0.log 106.0 KB errors=28
>>>>> warnings=56
>>>>>
>>>>> Log files: Tables-0.log n/a
>>>>> Log files: TestDropBox.log n/a
>>>>> Log files: master.err 0.0 KB
>>>>> Log files: master.out 0.0 KB
>>>>> Log files: Total size 1.09 MB
>>>>>
>>>>> Parsing Blitz-0.log:[line:346] => Server restarted <=
>>>>>
>>>>> Environment:OMERO_HOME=(unset)
>>>>> Environment:OMERO_NODE=(unset)
>>>>> Environment:OMERO_MASTER=(unset)
>>>>>
>>>>> Environment:PATH=C:\Python26;C:\Windows\System32;C:\Windows\System32\WindowsPowe
>>>>> rShell\v1.0;C:\Windows\System32\cmd.exe;C:\Program
>>>>> Files\ZeroC\Ice-3.4.2\bin
>>>>> Environment:ICE_HOME=(unset)
>>>>> Environment:LD_LIBRARY_PATH=(unset)
>>>>> Environment:DYLD_LIBRARY_PATH=(unset)
>>>>>
>>>>> OMERO data dir: 'C:\\OMERO' Exists? True Is writable? True
>>>>> OMERO.web status... DEVELOPMENT: You will have to check status by hand!
>>>>>
>>>>>
>>>>> C:\omero_dist>bin\omero login root at localhost
>>>>> Previous session expired for root on localhost:4064
>>>>> Password:
>>>>> Created session 52008c20-73b1-4eac-b46c-decd791e13fb
>>>>> (root at localhost:4064). Idle
>>>>> timeout: 10.0 min. Current group: system
>>>>>
>>>>> C:\omero_dist>bin\omero config set omero.web.application_server
>>>>> development
>>>>>
>>>>> C:\omero_dist>bin\omero config set omero.web.debug True
>>>>>
>>>>> C:\omero_dist>bin\omero config set omero.web.session_engine
>>>>> "django.contrib.sess
>>>>> ions.backends.cache"
>>>>>
>>>>> C:\omero_dist>bin\omero config set omero.web.cache_backend
>>>>> "file://C:/windows/te
>>>>> mp/"
>>>>>
>>>>> C:\omero_dist>bin\omero web start
>>>>>
>>>>> 0 static files copied to 'C:/omero_dist/lib/python/omeroweb/static' (798
>>>>> unmodif
>>>>> ied).
>>>>> Starting OMERO.web... Validating models...
>>>>>
>>>>> 0 errors found
>>>>> Django version 1.3.1, using settings 'omeroweb.settings'
>>>>> Development server is running at http://0.0.0.0:4080/
>>>>> Quit the server with CTRL-BREAK.
>>>>> [02/Nov/2012 12:08:39] "GET /webclient/ HTTP/1.1" 302 0
>>>>> ----------------------------------------
>>>>> Exception happened during processing of request from ('127.0.0.1',
>>>>> 65352)
>>>>> Traceback (most recent call last):
>>>>> File "C:\Python26\lib\SocketServer.py", line 283, in
>>>>> _handle_request_noblock
>>>>> self.process_request(request, client_address)
>>>>> File "C:\Python26\lib\SocketServer.py", line 309, in process_request
>>>>> self.finish_request(request, client_address)
>>>>> File "C:\Python26\lib\SocketServer.py", line 322, in finish_request
>>>>> self.RequestHandlerClass(request, client_address, self)
>>>>> File "C:\omero_dist\lib\python\django\core\servers\basehttp.py", line
>>>>> 570, in
>>>>> __init__
>>>>> BaseHTTPRequestHandler.__init__(self, *args, **kwargs)
>>>>> File "C:\Python26\lib\SocketServer.py", line 617, in __init__
>>>>> self.handle()
>>>>> File "C:\omero_dist\lib\python\django\core\servers\basehttp.py", line
>>>>> 610, in
>>>>> handle
>>>>> self.raw_requestline = self.rfile.readline()
>>>>> File "C:\Python26\lib\socket.py", line 444, in readline
>>>>> data = self._sock.recv(self._rbufsize)error: [Errno 10054] Se ha
>>>>> forzado la interrupci¾n de una conexi¾n existente por
>>>>> el host remoto
>>>>>
>>>>> ----------------------------------------
>>>>> [02/Nov/2012 12:08:40] "GET /webclient/login/?url=%2Fwebclient%2F
>>>>> HTTP/1.1" 200
>>>>> 3464
>>>>> [02/Nov/2012 12:11:49] "POST /webclient/login/?url=%2Fwebclient%2F
>>>>> HTTP/1.1" 200
>>>>> 3610
>>>>>
>>>>>
>>>>>
>>>>> Cheers,
>>>>> Unai
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>
>>>>>>
>>>>>> On Nov 1, 2012, at 9:33 PM, UNAI LORENZO SIERRA wrote:
>>>>>>
>>>>>>>
>>>>>>> Hi Josh,
>>>>>>
>>>>>>
>>>>>> Hi,
>>>>>>
>>>>>>> Thanks for your answer. I'm definitely having problems with all the
>>>>>>> created users and passwords...
>>>>>>>
>>>>>>> Finally, I've been able to populate the database successfully.
>>>>>>> The problem now is the login. This is the error I get:
>>>>>>>
>>>>>>> C:\omero_dist>bin\omero login
>>>>>>> Server: [localhost]
>>>>>>> Username: [Biofisica]
>>>>>>> Password:
>>>>>>> Ice.ConnectionRefusedException: localhost isn't running
>>>>>>>
>>>>>>> C:\omero_dist>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> I've been trying to login with all the passwords I've created during
>>>>>>> the installation (especially with the root_password, of
>>>>>>> course), and I get
>>>>>>> always the same message.
>>>>>>>
>>>>>>> Do you know if he problem is that I'm using a wrong password, or is it
>>>>>>> a different problem?
>>>>>>
>>>>>>
>>>>>> Here, the problem is that OMERO is not running and listening on port
>>>>>> 4064 as it should. Did `bin\omero admin start` complete
>>>>>> successfully? What
>>>>>> does `bin\omero admin diagnostics` return?
>>>>>>
>>>>>>
>>>>>>> Appart from that, could you please explain me where the login Username
>>>>>>> (in this case Biofisica) comes from? I don't remember creating
>>>>>>> any username
>>>>>>> with this name...
>>>>>>
>>>>>>
>>>>>> Is that the name of the Windows user? `bin\omero login` tries to guess
>>>>>> a username on your first login. You should probably try `bin\omero login
>>>>>> root at localhost` once the server is running.
>>>>>>
>>>>>> Cheers,
>>>>>> ~Josh.
>>>>>>
>>>>>>
>>>>>>> Thanks,
>>>>>>> Unai
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>>
>>>>>>>>
>>>>>>>> On Oct 31, 2012, at 5:03 PM, UNAI LORENZO SIERRA wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Hi Josh,
>>>>>>>>
>>>>>>>>
>>>>>>>> Hi Unai,
>>>>>>>>
>>>>>>>>> Could you please take a look at the attached image?
>>>>>>>>>
>>>>>>>>> The first error means:
>>>>>>>>>
>>>>>>>>> psql:C:/omero_dist/OMERO4.4__0.sql:25: ERROR: the relation
>>>>>>>>> "acquisitionmode" already exists.
>>>>>>>>
>>>>>>>>
>>>>>>>> That means that the OMERO database schema (OMERO4.4__0.sql) has
>>>>>>>> already been applied (during a previous attempt?). Can you
>>>>>>>> configure OMERO
>>>>>>>> to use the same values and then try restarting the server?
>>>>>>>>
>>>>>>>> Cheers,
>>>>>>>> ~Josh
>>>>>>>>
>>>>>>>>> Cheers,
>>>>>>>>> Unai
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Oct 31, 2012, at 4:28 PM, UNAI LORENZO SIERRA wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Josh,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hi Unai,
>>>>>>>>>>
>>>>>>>>>>> Thanks for the link. I got mixed with the created usernames and
>>>>>>>>>>> passwords.
>>>>>>>>>>> I've been able to access the database, eventually:
>>>>>>>>>>>
>>>>>>>>>>> Server [localhost]:
>>>>>>>>>>> Database [postgres]: Biophot_database
>>>>>>>>>>> Port [5432]:
>>>>>>>>>>> Username [postgres]: Biofisica
>>>>>>>>>>> Contrase±a para usuario Biofisica:
>>>>>>>>>>> psql (9.2.1)
>>>>>>>>>>> ADVERTENCIA: El código de página de la consola (850) difiere del
>>>>>>>>>>> código
>>>>>>>>>>> de página de Windows (1252).
>>>>>>>>>>> Los caracteres de 8 bits pueden funcionar incorrectamente.
>>>>>>>>>>> Vea la página de referencia de psql «Notes for Windows
>>>>>>>>>>> users»
>>>>>>>>>>> para obtener más detalles.
>>>>>>>>>>> Digite «help» para obtener ayuda.
>>>>>>>>>>>
>>>>>>>>>>> Biophot_database=> \i C:/omero_dist/OMERO4.4__0.sql
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Excellent!
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>> When I try to populate the database (using \i
>>>>>>>>>>> C:/omero_dist/OMERO4.4__0.sql) I got some errors. Those
>>>>>>>>>>> errors mean that the
>>>>>>>>>>> orders will be ignored until the end of the transaction.
>>>>>>>>>>> Here are the only
>>>>>>>>>>> ones I've been able to copy:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> psql:C:/omero_dist/OMERO4.4__0.sql:6899: ERROR: transacción
>>>>>>>>>>> abortada, las órden
>>>>>>>>>>> es serán ignoradas hasta el fin de bloque de transacción
>>>>>>>>>>> ...
>>>>>>>>>>> psql:C:/omero_dist/OMERO4.4__0.sql:7200: ERROR: transacción
>>>>>>>>>>> abortada, las órden
>>>>>>>>>>> es serán ignoradas hasta el fin de bloque de transacción
>>>>>>>>>>> ROLLBACK
>>>>>>>>>>> Biophot_database=> \q
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Do you know if this could be the cause of my problem?
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> This will definitely be a problem for OMERO and you won't be able
>>>>>>>>>> to start until you can import OMERO4.4__0.sql successfully.
>>>>>>>>>> However, the
>>>>>>>>>> reason that you can't import that script isn't clear from
>>>>>>>>>> these lines. Can
>>>>>>>>>> you find the first line that has an ERROR on it?
>>>>>>>>>>
>>>>>>>>>> Cheers,
>>>>>>>>>> ~Josh.
>>>>>>>>>>
>>>>>>>>>>> Thanks,
>>>>>>>>>>> Unai
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Josh Moore <josh at glencoesoftware.com> escribió:
>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Oct 31, 2012, at 2:00 PM, UNAI LORENZO SIERRA wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Hi Unai,
>>>>>>>>>>>>
>>>>>>>>>>>> Until you can access the database via the PostgreSQL command
>>>>>>>>>>>> line, OMERO definitely won't be able to start. The URL
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> https://www.openmicroscopy.org/site/support/omero4/sysadmins/windows/server-installation.html#creating-a-database-as-root
>>>>>>>>>>>>
>>>>>>>>>>>> shows how to make an example database named "omero_database" with
>>>>>>>>>>>> example user "db_user" and example password
>>>>>>>>>>>> "db_password". You changed
>>>>>>>>>>>> "omero_database" to "Biophot_database", did you possibly
>>>>>>>>>>>> change "db_user" or
>>>>>>>>>>>> "db_password" similarly?
>>>>>>>>>>>>
>>>>>>>>>>>> Cheers,
>>>>>>>>>>>> ~Josh
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>> Unai
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Oct 31, 2012, at 1:15 PM, Andrew King wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>> The log definitely shows issues with the database:
>>>>>>>>>>>>>
>>>>>>>>>>>>> Caused by: org.postgresql.util.PSQLException: FATAL: la
>>>>>>>>>>>>> autentificaci?n password fall? para el usuario ?db_user?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Can you access the database using psql? Can you show us the full
>>>>>>>>>>>>> command-line? Also, how have you configured the
>>>>>>>>>>>>> omero.db.* properties via
>>>>>>>>>>>>> bin\omero config?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>> ~Josh.
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