[ome-users] prepping failure in importer

[Brian W. Loranger]

HI Perrine,

It's difficult to say what's happening without a look at the data. If possible, could you send us some of your affected files? 

Since the files appear to be freezing up it doesn't sound like you'll be able to send them to us using the importer's error dialog, but you can still contact myself or Melissa Linkert <melissa at glencoesoftware.com> for details on how to get them to us via ftp.

Cheers,

Brian

On 2011-04-26, at 8:05 PM, Perrine Paul-Gilloteaux wrote:

> Dear Omero-Users,
> I've encountered a problem to import a particular set of data, during a full 
> directory import, a .nd composed by TIF. There were no problem for other 
> similar data set (similarly .nd composed by .tif and .stk), but then the 
> importer blocked (no way to stop it and blocked on prepping) on this data 
> set. I was able to open and process it with no difference from the other 
> datasets outside Omero.  What could be the explanation for this?
> Thank you,
> Perrine Paul-Gilloteaux
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