[ome-users] can't login to OMERO.web
Aleksandra Tarkowska
aleksandrat at lifesci.dundee.ac.uk
Thu Jul 21 08:02:22 BST 2011
Hi Chris
Could you please restart omero server and web server in production mode (double check if processes were killed). Then try to log in again to WEBADMIN. Finally please send me log files from var/log/*, especially I need Blitz-0.log since startup and matching OMEROweb.log including startup. Also I would like to ask you about output of:
bin/omero admin diagnostics
bin/omero config get
and file: etc/ice.config and etc/grid/templates.xml (if you want to vanish passwords please put STOWERS_PASSWD instead)
and environment variables: PYTHONPATH and ICE_CONFIG (if exist)
Thanks
Ola
On 19 Jul 2011, at 23:22, Wood, Christopher wrote:
> I turned on debugging for omero.web, and here is some more output:
>
> Tue, 19 Jul 2011 23:15:54 webgateway ERROR Critical error during connect, retrying after _purge
> Tue, 19 Jul 2011 23:15:54 webgateway DEBUG Traceback (most recent call last):
> File "/OMERO/OMERO.server/lib/python/omeroweb/webgateway/views.py", line 193, in _createConnection
> blitzcon = client_wrapper(username, passwd, host=host, port=port, group=None, try_super=try_super, secure=secure, anonymous=anonymous, useragent=useragent)
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omero/__init__.py", line 24, in client_wrapper
> return omero.gateway.BlitzGateway(*args, **kwargs)
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omeroweb/webclient/webclient_gateway.py", line 110, in __init__
> super(OmeroWebGateway, self).__init__(*args, **kwargs)
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1167, in __init__
> self._resetOmeroClient()
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1455, in _resetOmeroClient
> self.c = omero.client(pmap=['--Ice.Config='+','.join(self.ice_config)])
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omero/__init__.py", line 28, in client
> return omero.clients.BaseClient(*args, **kwargs)
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omero/clients.py", line 128, in __init__
> self._initData(id)
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omero/clients.py", line 230, in _initData
> self.__ic = Ice.initialize(id)
> File "/usr/lib64/python2.3/site-packages/Ice/Ice.py", line 340, in initialize
> communicator = IcePy.Communicator(args, data)
> EndpointParseException: exception ::Ice::EndpointParseException
> {
> str = ssl -p 4064 -h <"omero.host" not set>
> }
>
> From: ome-users-bounces at lists.openmicroscopy.org.uk [mailto:ome-users-bounces at lists.openmicroscopy.org.uk] On Behalf Of Wood, Christopher
> Sent: Tuesday, July 19, 2011 4:44 PM
> To: ome-users at lists.openmicroscopy.org.uk
> Subject: [ome-users] can't login to OMERO.web
>
> Hi,
>
> We just upgrade to 4.3.1. OMERO.web starts but I can’t login (or as root), see logs below. From the Blitz.log it looks like it is trying to login as guest.
>
> After login failure, I can go to /webtest and see the thumbnails of every image. The get into webclient and webadmin, but it doesn’t work right.
>
> Thanks
> Chris
>
> =============================================================================================
> OMEROweb.log
>
> Tue, 19 Jul 2011 21:52:09 views-web INFO INIT '25275'
> Tue, 19 Jul 2011 21:52:48 views-admin INFO INIT '25276'
> Tue, 19 Jul 2011 21:52:48 views-web INFO INIT '25276'
> Tue, 19 Jul 2011 21:52:48 webgateway ERROR Critical error during connect, retrying after _purge
> Tue, 19 Jul 2011 21:52:48 webgateway INFO reached connector_pool_size (70), size after purge: (0)
> Tue, 19 Jul 2011 21:52:48 views-admin INFO Open connection is not available
> Tue, 19 Jul 2011 21:52:58 blitz_gateway INFO BlitzGateway.connect().createSession(): Traceback (most recent call last):
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1520, in connect
> self._createSession()
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1423, in _createSession
> self._ic_props[omero.constants.PASSWORD])
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omero/clients.py", line 454, in createSession
> prx = self.getRouter(self.__ic).createSession(username, password, ctx)
> File "/usr/lib64/python2.3/site-packages/Ice/Glacier2_Router_ice.py", line 107, in createSession
> return _M_Glacier2.Router._op_createSession.invoke(self, ((userId, password), _ctx))
> PermissionDeniedException: exception ::Glacier2::PermissionDeniedException
> {
> reason = Password check failed
> }
>
> Tue, 19 Jul 2011 21:53:01 views-admin INFO Have connection as Guest
> Tue, 19 Jul 2011 21:53:01 views-admin ERROR Traceback (most recent call last):
> File "/OMERO/OMERO.server/lib/python/omeroweb/webadmin/views.py", line 102, in _checkVersion
> agent = conn.getServerVersion()
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omeroweb/webclient/webclient_gateway.py", line 338, in getServerVersion
> conf = self.getConfigService()
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1874, in getConfigService
> return self._proxies['config']
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1088, in __getitem__
> raise Ice.ConnectionLostException
> ConnectionLostException: Ice.ConnectionLostException:
> recv() returned zero
>
> Tue, 19 Jul 2011 21:53:04 blitz_gateway INFO BlitzGateway.connect().createSession(): Traceback (most recent call last):
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1520, in connect
> self._createSession()
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1423, in _createSession
> self._ic_props[omero.constants.PASSWORD])
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omero/clients.py", line 454, in createSession
> prx = self.getRouter(self.__ic).createSession(username, password, ctx)
> File "/usr/lib64/python2.3/site-packages/Ice/Glacier2_Router_ice.py", line 107, in createSession
> return _M_Glacier2.Router._op_createSession.invoke(self, ((userId, password), _ctx))
> PermissionDeniedException: exception ::Glacier2::PermissionDeniedException
> {
> reason = Password check failed
> }
>
> Tue, 19 Jul 2011 21:53:07 views-admin INFO Have connection as Guest
> Tue, 19 Jul 2011 21:53:07 views-admin ERROR Traceback (most recent call last):
> File "/OMERO/OMERO.server/lib/python/omeroweb/webadmin/views.py", line 121, in _isServerOn
> conn.getServerVersion()
> File "/OMERO/OMERO.server-Beta-4.3.1/lib/python/omeroweb/webclient/webclient_gateway.py", line 338, in getServerVersion
> conf = self.getConfigService()
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1874, in getConfigService
> return self._proxies['config']
> File "/OMERO/OMERO.server/lib/python/omero/gateway/__init__.py", line 1088, in __getitem__
> raise Ice.ConnectionLostException
> ConnectionLostException: Ice.ConnectionLostException:
> recv() returned zero
>
> 969,1 Bot
>
> ============================================================================================
> Blitz.log
>
> 2011-07-19 15:52:55,191 INFO [ ome.services.util.ServiceHandler] (l.Server-6) Executor.doWork -- ome.services.sessions.SessionManagerImpl.executeCheckPasswordRO(guest)
> 2011-07-19 15:52:55,191 INFO [ ome.services.util.ServiceHandler] (l.Server-6) Args: [null, InternalSF at 794263914]
> 2011-07-19 15:52:55,192 INFO [ ome.security.basic.EventHandler] (l.Server-6) Auth: user=0,group=0,event=null(Sessions),sess=2bbede6d-0e4a-4d14-a5ec-bd81efbffbaf
> 2011-07-19 15:52:55,194 WARN [ ome.security.auth.LoginAttemptListener] (l.Server-6) 9 failed logins for guest. Throttling for 3000
> 2011-07-19 15:52:58,197 INFO [ org.perf4j.TimingLogger] (l.Server-6) start[1311108775191] time[3006] tag[omero.call.success.ome.services.sessions.SessionManagerImpl$8.doWork]
> 2011-07-19 15:52:58,197 INFO [ ome.services.util.ServiceHandler] (l.Server-6) Rslt: false
> 2011-07-19 15:52:58,203 INFO [ ome.services.util.ServiceHandler] (l.Server-0) Executor.doWork -- ome.services.sessions.SessionManagerImpl.executeCheckPasswordRO(guest)
> 2011-07-19 15:52:58,203 INFO [ ome.services.util.ServiceHandler] (l.Server-0) Args: [null, InternalSF at 794263914]
> 2011-07-19 15:52:58,204 INFO [ ome.security.basic.EventHandler] (l.Server-0) Auth: user=0,group=0,event=null(Sessions),sess=2bbede6d-0e4a-4d14-a5ec-bd81efbffbaf
> 2011-07-19 15:52:58,205 WARN [ ome.security.auth.LoginAttemptListener] (l.Server-0) 10 failed logins for guest. Throttling for 3000
> 2011-07-19 15:53:01,209 INFO [ org.perf4j.TimingLogger] (l.Server-0) start[1311108778203] time[3006] tag[omero.call.success.ome.services.sessions.SessionManagerImpl$8.doWork]
> 2011-07-19 15:53:01,209 INFO [ ome.services.util.ServiceHandler] (l.Server-0) Rslt: false
> 2011-07-19 15:53:01,227 INFO [ ome.services.util.ServiceHandler] (l.Server-5) Executor.doWork -- ome.services.sessions.SessionManagerImpl.executeCheckPasswordRO(guest)
> 2011-07-19 15:53:01,227 INFO [ ome.services.util.ServiceHandler] (l.Server-5) Args: [null, InternalSF at 794263914]
> 2011-07-19 15:53:01,227 INFO [ ome.security.basic.EventHandler] (l.Server-5) Auth: user=0,group=0,event=null(Sessions),sess=2bbede6d-0e4a-4d14-a5ec-bd81efbffbaf
> 2011-07-19 15:53:01,229 WARN [ ome.security.auth.LoginAttemptListener] (l.Server-5) 11 failed logins for guest. Throttling for 3000
> 2011-07-19 15:53:04,233 INFO [ org.perf4j.TimingLogger] (l.Server-5) start[1311108781227] time[3006] tag[omero.call.success.ome.services.sessions.SessionManagerImpl$8.doWork]
> 2011-07-19 15:53:04,233 INFO [ ome.services.util.ServiceHandler] (l.Server-5) Rslt: false
> 2011-07-19 15:53:04,238 INFO [ ome.services.util.ServiceHandler] (l.Server-3) Executor.doWork -- ome.services.sessions.SessionManagerImpl.executeCheckPasswordRO(guest)
> 2011-07-19 15:53:04,239 INFO [ ome.services.util.ServiceHandler] (l.Server-3) Args: [null, InternalSF at 794263914]
> 2011-07-19 15:53:04,239 INFO [ ome.security.basic.EventHandler] (l.Server-3) Auth: user=0,group=0,event=null(Sessions),sess=2bbede6d-0e4a-4d14-a5ec-bd81efbffbaf
> 2011-07-19 15:53:04,241 WARN [ ome.security.auth.LoginAttemptListener] (l.Server-3) 12 failed logins for guest. Throttling for 3000
> 2011-07-19 15:53:07,245 INFO [ org.perf4j.TimingLogger] (l.Server-3) start[1311108784239] time[3006] tag[omero.call.success.ome.services.sessions.SessionManagerImpl$8.doWork]
> 2011-07-19 15:53:07,245 INFO [ ome.services.util.ServiceHandler] (l.Server-3) Rslt: false
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